No more typing reviews! Try our Samantha, our new voice AI agent.

Claroty Platform vs LogMeIn Pro comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Claroty Platform
Ranking in Remote Access
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Vulnerability Management (24th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd), Secure Remote Access (1st)
LogMeIn Pro
Ranking in Remote Access
24th
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of Claroty Platform is 1.7%, up from 1.1% compared to the previous year. The mindshare of LogMeIn Pro is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
Claroty Platform1.7%
LogMeIn Pro1.7%
Other91.2%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
TarunKumar11 - PeerSpot reviewer
Global Leadership Council at a tech company with 10,001+ employees
Improved industrial asset visibility has transformed risk management and compliance monitoring
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features require licensing tiers and therefore the pricing could be higher. Claroty Platform could benefit from simpler licensing and pricing structures. The executive dashboard can improve as well, and they can expand their third-party integration. Additionally, their predictive AI-driven recommendations can be improved. I think it does provide for very good behavior analysis through AI capabilities and risk prioritization, which is generally quite trustworthy. As the capability of AI enhances, I think it can provide for better risk recommendations. Claroty Platform can have a better and simpler licensing arrangement. Their third-party integrations can expand. They can have better executive dashboards and more AI-driven predictive risk recommendations. I would rate them an eight for these reasons. Dashboards, licensing, integrations, and AI-driven recommendations are areas for improvement. Probably one more to add is that they can have better and more enhanced automated remediation workflows.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The initial setup is not complex."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"We are a Microsoft 365 E5 customer and the product promises the capabilities that we need and is available without additional cost."
"We have a BYOD policy, and this solution helps us manage our devices."
"Claroty is very beneficial for learning and adds value to your resume."
"I appreciate the active coding, deep inspection of packages, and data retrieval. The tool covers information about assets and attack vectors, which I find superior to other tools. Based on alerts, I create reports detailing how an attacker can penetrate the plant, both externally and internally."
"Our different execution team is there to handle it, but overall, the product is pretty easy to deploy and integrate with the existing system."
"Claroty assigns a score based on how well you are doing in the course. If you skip a video, your score decreases, making it essential to watch the content attentively."
"I believe the two main aspects where Claroty stands out are their ability to provide a complete platform and their OT-specific focus."
"The platform ensures security without imposing significant delays, boosts productivity, and allows secure remote access to engineers through advanced methods while providing seamless integration with legacy systems and supporting both passive and active reconnaissance."
"The main advantage of Claroty, when compared to its competitors, is integrated secure remote access."
"After implementation of Claroty Platform, the visibility goes up to one hundred percent, which otherwise was probably in the range of 60 to 70 percent, and this really has a lot of business impact on security, compliance, and operations."
"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"​It must have been straightforward. My IT person set it up for me. It is a friendly program."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"The setup was pretty simple."
"It improves time and efficiency, both."
 

Cons

"If you're looking forward to deficiency, I'd say that the Endpoint Manager support at the lower levels is poor."
"Better reporting capabilities, stronger Mac OS management, faster policy synchronization, and easier troubleshooting are needed."
"I have faced stability issues with Microsoft Intune plenty of times, but I think it's part of the process."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"Every time we call, we get bounced to a new team... there is no cohesive end-to-end support, which is very frustrating and time-consuming."
"Intune does not provide real-time visibility."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"The initial setup of Microsoft Intune could be more simplified, but apart from this, everything is outstanding and performs well as per our expectations."
"Claroty Platform could improve the pricing to get more acceptability in the market."
"I think the only issue is that the hardware Claroty uses is expensive."
"I've reported four bugs and three feature requests so far. The main area of focus should be on how attacks are detected. The attack vector information needs to be more detailed. For example, it's not enough to state that an SMB v1 version open can lead to a WannaCry attack. A more detailed explanation should help clients understand the various ways an attack could occur."
"More modularity would be helpful for Claroty Platform to improve its competitiveness."
"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools. Improvements could also be made in the Secure Remote Access (SRA) user interaction and graphical representations of recordings."
"Pricing could be improved."
"The product's integration capabilities are an area of concern where improvements are required."
"We face issues in the alert investigation area because it does not properly give the alert communication patterns."
"The high pricing of the product is its only shortcoming that needs improvement."
"The UI could be a little bit more robust."
"If I had to point out one thing, it would be that it is expensive."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."
"At certain times of the day, during the "rush hour," it's very slow."
"Remote Access for external and internal customers."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
 

Pricing and Cost Advice

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"Microsoft Intune is not cost-effective as a standalone product."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"Microsoft licenses are costly."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"It's affordable for the protection it gives. There are no additional costs."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"It's a bit expensive compared to other solutions."
"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."
"The tool is quite expensive."
"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"Lower the price for an individual user. ​"
"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."
"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."
"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Manufacturing Company
14%
Energy/Utilities Company
9%
Comms Service Provider
6%
Computer Software Company
5%
Construction Company
15%
Outsourcing Company
9%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise13
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Claroty Platform?
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features re...
What is your primary use case for Claroty Platform?
I think a lack of visibility into industrial assets is the main use case for Claroty Platform. Claroty Platform is a ...
What advice do you have for others considering Claroty Platform?
Claroty Platform has impacted my organization positively by reducing cyber risk, by making the incident detection fas...
Ask a question
Earn 20 points
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Rockwell Automation
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about Claroty Platform vs. LogMeIn Pro and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.