LogMeIn Pro vs ScreenConnect comparison

GoTo and ConnectWise are both solutions in the Remote Access category. GoTo is ranked #26, while ConnectWise is ranked #16 with an average rating of 9.5. GoTo holds a 1.4% mindshare in VUS, compared to ConnectWise’s 1.7% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 25, 2025

LogMeIn Pro and ScreenConnect serve in the remote connectivity solutions category. Based on feature offerings, ScreenConnect has an edge due to its superior feature set.

Features: LogMeIn Pro emphasizes versatility with robust file transfer, multi-monitor support, and mobile access. ScreenConnect, however, offers seamless integration, customizable interface, and efficient session management, appealing to businesses seeking deep adaptability.

Room for Improvement: LogMeIn Pro could enhance its user interface and offer more integration capabilities. Its mobile app could benefit from increased functionality, and more advanced session management options would be a plus. ScreenConnect could improve its deployment complexity and simplify user customization settings. Enhancing offline access functionality and reducing initial costs are areas to consider.

Ease of Deployment and Customer Service: LogMeIn Pro uses a straightforward cloud-based model complemented by reliable customer service, addressing issues quickly. ScreenConnect offers both on-premise and cloud options, providing flexibility but requiring more effort due to its complex deployment. Customer support is strong but customization may demand additional effort.

Pricing and ROI: LogMeIn Pro adopts tiered pricing, suitable for various business sizes and ensuring cost efficiency for smaller entities. ScreenConnect justifies its higher setup cost with advanced features and customization potential, offering excellent long-term ROI for businesses prioritizing efficiency and value.

To learn more, read our detailed LogMeIn Pro vs. ScreenConnect Report (Updated: September 2025).

Buyer's Guide

LogMeIn Pro vs. ScreenConnect

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of September 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.0% compared to the previous year. The mindshare of LogMeIn Pro is 1.4%, up from 1.1% compared to the previous year. The mindshare of ScreenConnect is 1.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.7%
ConnectWise ScreenConnect	1.7%
LogMeIn Pro	1.4%
Other	87.2%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."

"The most valuable feature is the policy CSPs."

"It works pretty well for us."

"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."

"We have not experienced any bugs or glitches with this solution."

"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."

"There has been a noticeable increase in productivity for both my organization and clients."

"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."

More Microsoft Intune pros

"I can copy information and put it into a presentation that I may be putting together at another location."

"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"Scalability-wise, I rate the solution a ten out of ten."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."

"This is a very reliable product and I've never had it crash."

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

More LogMeIn Pro pros

"It is super easy to use and relatively inexpensive."

"The product's two-factor authentication means we are not worried like before about the state of our security."

"The initial setup is fairly straightforward."

"The ConnectWise ScreenConnect tool is very good for remote access."

"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

More ScreenConnect pros

Cons

"I have experienced downtime, bugs, and glitches. I rate it a seven because when we have bugs or instability in Microsoft Intune, we need to wait for the backend from Microsoft Intune to resolve issues and we can't deliver solutions to clients because we need to wait for action plans and related processes."

"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."

"For autopilot, there should be more granularity on the settings that they offer at this stage."

"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."

"Setting up Intune Autopilot can be a little complicated."

"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."

"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."

"Integration with Mac devices requires some improvement."

More Microsoft Intune cons

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"The only issue is that they could have a tier between 10 seats and 50."

"Remote Access for external and internal customers."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

More LogMeIn Pro cons

"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."

"The solution is a little bit complicated when you want to implement it."

"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."

"The recent redesign has made it slower and basically worthless."

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."

"Speed is a major factor in Automate, and the control panel is horribly slow."

More ScreenConnect cons

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"I would rate the price a four out of ten with ten being the most expensive."

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

"Its pricing seems reasonable."

"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

More Microsoft Intune pricing and cost advice

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

More LogMeIn Pro pricing and cost advice

"Good price and works well."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"Make sure you have enough licensing for all the techs that you have."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"We pay an annual licensing fee."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"I download the product for free with ConnectWise RMM's license."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Manufacturing Company

11%

Financial Services Firm

Comms Service Provider

Legal Firm

Manufacturing Company

14%

Computer Software Company

14%

Performing Arts

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	11
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

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Earn 20 points

What do you like most about ConnectWise Control?

The product is really easy to deploy.

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What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

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What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities...

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IBM MaaS360 vs Microsoft Intune

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Compared 20% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 9% of the time

LogMeIn Central vs LogMeIn Pro

Compared 9% of the time

GoTo Resolve vs LogMeIn Pro

Compared 8% of the time

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Microsoft Remote Desktop Services vs ScreenConnect

Compared 24% of the time

Check Point Remote Access VPN vs ScreenConnect

Compared 11% of the time

TeamViewer Business vs ScreenConnect

Compared 11% of the time

GoTo Resolve vs ScreenConnect

Compared 10% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs ScreenConnect

Compared 5% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

September 2025

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

September 2025

Download LogMeIn Pro product report

Buyer's Guide

ScreenConnect

September 2025

Download ScreenConnect product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

ConnectWise Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

Jon Rosen Systems

Buyer's Guide

LogMeIn Pro vs. ScreenConnect

September 2025

Free Report: LogMeIn Pro vs. ScreenConnect

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