LogMeIn Pro vs ScreenConnect comparison

GoTo and ConnectWise are both solutions in the Remote Access category. GoTo is ranked #24, while ConnectWise is ranked #18. GoTo holds a 1.8% mindshare in VUS, compared to ConnectWise’s 3.1% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

LogMeIn Pro and ScreenConnect are competitive products in the remote access software market. ScreenConnect has the upper hand due to its comprehensive feature set that justifies its cost, particularly in advanced security and customization options.

Features: LogMeIn Pro offers key features such as file transfer, remote printing, and multi-monitor support, which emphasize flexibility for remote work. ScreenConnect provides extensive customization capabilities, strong security protocols, and wide platform compatibility, setting a high standard for tailored solutions.

Room for Improvement: LogMeIn Pro could enhance integration with external software, improve session management features, and offer more competitive pricing packages. ScreenConnect might benefit from a more user-friendly initial setup, expanded support for non-Windows operating systems, and better documentation for troubleshooting.

Ease of Deployment and Customer Service: LogMeIn Pro ensures easy deployment and offers strong service support, making it suitable for businesses without extensive IT departments. ScreenConnect, although it may require more initial setup, provides flexible options and comprehensive support, appealing to technically proficient organizations.

Pricing and ROI: While LogMeIn Pro's pricing can be considered high, it provides a substantial ROI through reliable remote work features and dependable support. ScreenConnect's pricing is more cost-effective with a lower price point, offering significant ROI with flexible IT support tools, providing a compelling value proposition for budget-conscious buyers.

To learn more, read our detailed LogMeIn Pro vs. ScreenConnect Report (Updated: April 2026).

Buyer's Guide

LogMeIn Pro vs. ScreenConnect

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of LogMeIn Pro is 1.8%, up from 1.5% compared to the previous year. The mindshare of ScreenConnect is 3.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	7.1%
ScreenConnect	3.1%
LogMeIn Pro	1.8%
Other	88.0%

Remote Access

Featured Reviews

Varun Mehra

Collaboration Support Engineer at a retailer with 11-50 employees

Centralized device management has transformed security and streamlined remote provisioning

One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."

"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."

"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."

"It allows our clients to have the confidence to centrally manage policies for security, and it helps them in securing the organization from a technology aspect."

"It helps us manage user certificates."

"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."

"Microsoft Intune is a scalable, secure, and cost-effective endpoint management solution that aligns with modern workplace needs."

"When comparing Microsoft Intune to Jamf, Microsoft Intune is superior."

More Microsoft Intune pros

"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."

"User interface."

"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."

"It must have been straightforward. My IT person set it up for me. It is a friendly program."

"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."

"I can login to my office computer, go into all of my software, and work from a remote location."

"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."

"Being able to remote access my computer means I can work at night from my house, so I can catch up and get stuff done."

More LogMeIn Pro pros

"Their licensing model is good, their pricing model is good, their service is good, bandwidth is excellent."

"We switched over from LogMeIn Rescue, which was okay but became very expensive, and while ConnectWise is our backup method and we don't use it as much as we do our RMM software and remote support, it has definitely really helped in terms of speed and ease."

"At first, we switched because of the better price but now we are are using this product happily."

"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."

"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."

"It's worth using over the others because it makes unattended remote access faster and simpler than the other products I tried."

"Better than TeamViewer and useful for fixing problems remotely."

"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."

More ScreenConnect pros

Cons

"There are areas that have room for improvement in Microsoft Intune, particularly regarding integrations."

"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."

"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."

"They need to integrate more with security options."

"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."

"The generic answer to what can be improved is that I hope that the reporting needs to be a bit more interactive."

"I switched away from Microsoft Intune because it cannot manage the MacBook very well."

More Microsoft Intune cons

"With our recent Windows 10 rollout, there was a rough patch, but that has been corrected."

"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."

"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "

"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."

"Pricing has been going up for just going back and forth between two computers. That's crazy."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

More LogMeIn Pro cons

"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."

"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."

"Eventually, we're going to be moving to them and shutting off ConnectWise."

"There could be improvement to the remote command line tools."

"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."

"The only issues I’ve dealt with are display issues when the end user has a dual monitor setup."

"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."

"The solution is a little bit complicated when you want to implement it."

More ScreenConnect cons

Pricing and Cost Advice

"The price could be better."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"Intune is included with our F3 and E5 licenses."

"It's reasonable. They're not giving it away, but it's reasonable."

"We have the business premium licenses for the solution."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

More Microsoft Intune pricing and cost advice

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"The company does not scale the price based upon use."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

More LogMeIn Pro pricing and cost advice

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"Make sure you have enough licensing for all the techs that you have."

"I download the product for free with ConnectWise RMM's license."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"It is priced fairly."

"We pay an annual licensing fee."

"Good price and works well."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Marketing Services Firm

Comms Service Provider

12%

Construction Company

Marketing Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	151
Midsize Enterprise	60
Large Enterprise	177

By reviewers
Company Size	Count
Small Business	11
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 9% of the time

IBM MaaS360 vs Microsoft Intune

Compared 9% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 4% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

TeamViewer vs LogMeIn Pro

Compared 18% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 17% of the time

Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 12% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 10% of the time

Parallels Access vs LogMeIn Pro

Compared 3% of the time

More LogMeIn Pro Competitors

TeamViewer vs ScreenConnect

Compared 9% of the time

Microsoft Remote Desktop Services vs ScreenConnect

Compared 6% of the time

BeyondTrust Remote Support vs ScreenConnect

Compared 6% of the time

LogMeIn Rescue vs ScreenConnect

Compared 5% of the time

N-able Take Control vs ScreenConnect

Compared 4% of the time

More ScreenConnect Competitors

Product Reports

Buyer's Guide

Microsoft Intune

April 2026

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

May 2026

Download LogMeIn Pro product report

Buyer's Guide

ScreenConnect

April 2026

Download ScreenConnect product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

ConnectWise Control

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

LogMeIn Pro provides efficient remote access capabilities, enabling centralized management and secure connection from anywhere. It offers streamlined services for IT teams looking to optimize their remote operations and support systems.

LogMeIn Pro is a robust tool that enables seamless remote access, facilitating IT teams in supporting widespread locations without physical site visits. Its integration with Kaspersky Security Suite ensures dependable performance and secure access. Users benefit from features such as remote data transfer, remote printing, organizing computer groups, and secure server access. While it assists in reducing a company's operational footprint, there are areas for expansion, like more intuitive navigation, flexible pricing structures, and responsive data transfer rates during heavy usage periods. Additional desires include better remote printing in basic versions, enhanced file sharing methods, integrated communication tools, native PowerShell support, and smoother Windows updates.

What are the key features of LogMeIn Pro?

Seamless Remote Access: Provides easy connection to desktops and systems from any location.
Password Automation: Simplifies security management by automating user credentials.
Centralized Access: Facilitates management across multiple systems with a single interface.
Integration with Kaspersky Security: Enhances system protection and reliable performance.

What benefits and ROI can users expect from LogMeIn Pro?

Time Savings: Reduces need for on-site visits, allowing for efficient problem resolution.
Enhanced Productivity: Remote capabilities allow users to manage tasks from anywhere.
Cost Efficiency: Lowers travel and operational costs through centralized remote management.

Companies utilize LogMeIn Pro across sectors to manage IT systems, support clients without visits, and transfer data between locations. It's particularly useful in industries such as retail for managing convenience stores and for remote work, ensuring uninterrupted service while traveling or overseeing operations across states.

GoTo

ScreenConnect enables seamless remote access to desktops and mobile devices with robust security features, minimizing customer downtime and safeguarding interactions.

ScreenConnect stands out with its customization options, allowing users to white-label their software and showcase brand identity in every support interaction. With AES-256 encryption and two-factor authentication, security is integral. The Support Premium edition includes ScreenConnect View, allowing real-time troubleshooting via mobile camera streams. Configurability and granular permissions ensure tailored access for team members, while unattended access and session persistence enhance usability and productivity. Integration capabilities and tool-sharing optimize efficiency, making it ideal for IT service providers.

What features make ScreenConnect unique?

Robust Remote Access: Facilitates seamless connectivity across devices.
Unattended Access: Allows remote management without user presence.
Customization: Offers white-labeling to match brand identity.
Session Persistence: Maintains connections across reboots.
File Transfers: Enables easy exchange of files during sessions.
Integration Capabilities: Enhances software functionality through third-party connections.
Session Groups and Triggers: Organizes sessions efficiently.

What benefits should users look for?

Stable Connectivity: Ensures consistent remote access.
Security: Features robust encryption and authentication measures.
Efficiency: Optimizes IT support processes and resource management.
Customization: Tailors the software to individual brand needs.
Ease of Use: User-friendly interface for straightforward operation.
Scalability: Adapts to the growing demands of organization.

Organizations use ScreenConnect for remote support, providing IT teams with a tool to assist clients efficiently from anywhere. Managed service providers leverage features like unattended access to troubleshoot and manage IT issues across multiple devices. ScreenConnect's adaptability makes it suitable for companies with remote employees, ensuring seamless support and connectivity.

ConnectWise

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

Jon Rosen Systems

Buyer's Guide

LogMeIn Pro vs. ScreenConnect

April 2026

Free Report: LogMeIn Pro vs. ScreenConnect

Find out what your peers are saying about LogMeIn Pro vs. ScreenConnect and other solutions. Updated: April 2026.

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