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Dropbox Business - Enterprise vs Hyland OnBase vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Cloud Storage Market Share Distribution
ProductMarket Share (%)
Dropbox Business - Enterprise7.3%
NetApp Cloud Volumes ONTAP6.4%
Nasuni5.0%
Other81.3%
Cloud Storage
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Hyland OnBase1.4%
Camunda9.3%
IBM BPM4.1%
Other85.2%
Business Process Management (BPM)
Cloud Data Exchange Services Market Share Distribution
ProductMarket Share (%)
ShareFile1.7%
AWS Data Exchange36.7%
Microsoft Azure Data Share31.7%
Other29.89999999999999%
Cloud Data Exchange Services
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Family sharing and personal backups have improved how I manage and access my files anywhere
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop. Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.
reviewer1981395 - PeerSpot reviewer
Product owner at a computer software company with 10,001+ employees
Seamless data management enhances security while monolithic architecture and reporting need improvements
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It ensures all our staff are using the current version of our documents."
"Dropbox's most valuable features are ease of use and performance."
"I had a good experiment with the technical support from Dropbox."
"The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
"Offers great flexibility."
"Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox."
"The search functionality and the ability to preview images are quite good."
"The most valuable feature of the solution is that it is user-friendly."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"The solution is very developed and we are not taking full advantage of its functionalities."
"Its most valuable aspect is its flexibility"
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"I like the cloud and its integrability."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"The solution's most valuable features are integration and flexibility."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"Easy to manage and fully secure."
"This provides us with a secure way of sending tax returns without having to use passwords."
"It's user-friendly for end users."
"Citrix has a very good file auditing features and security features."
"The solution is scalable."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
 

Cons

"Sometimes, it takes a while to start Dropbox services and files are not synced."
"The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices."
"The product must be more user-friendly."
"To improve Dropbox Business - Enterprise, I would suggest making it faster than it is currently and arranging the interface to be more user-friendly."
"The solution could be more scalable."
"There is room for improvement in Dropbox's security measures."
"Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
"While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The migration is a bit difficult in the tool."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The solution’s initial setup is a little difficult."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The application could potentially be more open-source, allowing integration with more solutions."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Everything they have should be integrated into one item."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"They should integrate the solution with more email services."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"The user interface is not very intuitive."
"My only issue with this solution is the cost, which should be improved."
"There are sometimes scalability issues after updates."
 

Pricing and Cost Advice

"We are using the free version of Dropbox which has approximately two gigabytes of data capacity."
"Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable."
"I need to pay towards the licensing costs attached to the solution. The solution is expensive."
"While the pricing is comparable, especially for users of Microsoft Office 365, the value proposition might not be as competitive for those seeking primarily storage options."
"We pay for the license yearly."
"I use the free version of the solution."
"The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity."
"We pay a monthly subscription fee."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The tool's price is high."
"OnBase is reasonably priced."
"The solution costs around $6,000 per month."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
"You have to work hard in order to get the suitable licenses."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
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Top Industries

By visitors reading reviews
Performing Arts
9%
Marketing Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
6%
Government
12%
Financial Services Firm
12%
Computer Software Company
8%
Healthcare Company
8%
Computer Software Company
10%
Manufacturing Company
9%
Legal Firm
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise37
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I thin...
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitio...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hylan...
What is your primary use case for Hyland OnBase?
I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a b...
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Also Known As

No data available
OnBase
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Google, Dropbox, NetApp and others in Cloud Storage. Updated: February 2026.
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