We performed a comparison between Citrix ShareFile, Dropbox, and Hyland OnBase based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms."The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's user-friendly for end users."
"The solution is scalable."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"Easy to manage and fully secure."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"Citrix has a very good file auditing features and security features."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Availability of dedicated Apps on any kind of OS."
"Reliability is the most valuable feature."
"The way the tool is designed and using the tool itself is quite transparent."
"As the solution is cloud-based, installation is easy."
"Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox."
"The performance is good."
"Many people can use the Dropbox service and edit the data, it is simple to use."
"The security features of the product for data protection are good. I rate the security part a ten out of ten."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"I like the cloud and its integrability."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"Everything they have should be integrated into one item."
"The user interface is not very intuitive."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"My only issue with this solution is the cost, which should be improved."
"There are sometimes scalability issues after updates."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"They should integrate the solution with more email services."
"The Security and privacy of this solution need improvement."
"Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
"It's an expensive solution."
"I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement."
"I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it."
"The interface could have bigger buttons."
"The solution lacks sufficient storage capabilities."
"The free storage amount should be increased."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
