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ShareFile vs SharePoint comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
Sentiment score
7.0
SharePoint reduces costs and boosts efficiency by centralizing management, enhancing collaboration, and eliminating multiple subscriptions for high returns.
 

Customer Service

Sentiment score
8.0
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
Sentiment score
6.0
Microsoft SharePoint support quality varies, influenced by contracts and vendors, with mixed reviews on responsiveness and effectiveness.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
technical support has been efficient and reactive to problems we encountered with SharePoint.
 

Scalability Issues

Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
Sentiment score
7.3
SharePoint is perceived as scalable, though optimal performance may require investment and strategic planning to address potential limitations.
The external access to SharePoint data requires better security handling.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
It is a SaaS solution with undisclosed constraints, making it unreliable at times for large volume operations.
 

Stability Issues

Sentiment score
9.0
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
Sentiment score
8.1
SharePoint is generally stable, with issues often due to infrastructure, updates, or improper deployment, improving with proper setup.
SharePoint is a stable product.
Everything runs smoothly, and I have no problems with its stability.
The stability of SharePoint is high; it is quite stable and resilient.
 

Room For Improvement

Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
SharePoint requires improvements in co-authoring, permissions, UI, mobile compatibility, search, workflow, customization, integration, and onboarding simplicity.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The learning curve of using special features and web parts in SharePoint could be enhanced, especially in helping data processing by AI systems.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
 

Setup Cost

<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
SharePoint offers various pricing options, influenced by company size and licensing, with enterprise plans and customization affecting costs.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
The pricing and licensing for SharePoint are considered expensive.
Ten dollars might be cheap, but if everyone else is charging one dollar, it is very expensive.
 

Valuable Features

ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
SharePoint enhances productivity with collaboration tools, Microsoft integration, customizable workflows, advanced search, and strong security features.
It now extends its usefulness with AI and Copilot, assisting in automation and integration with data handling through dashboards and reports.
SharePoint provides security for documents, allowing them to remain private and not shared publicly.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Categories and Ranking

ShareFile
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Content Collaboration Platforms (7th), Cloud Data Exchange Services (3rd)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Featured Reviews

David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Government
8%
Government
13%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SharePoint?
With SharePoint, we save by not needing multiple external licenses. Unlike Drupal ( /products/drupal-reviews ), all necessary applications are included in the Microsoft license, making it cost-effe...
What needs improvement with SharePoint?
When working on a website with SharePoint Online, not many people can edit simultaneously. If I am editing one section, my colleague cannot edit it at the same time. A chat support or chatbot featu...
 

Comparisons

 

Also Known As

Citrix RightSignature, Citrix ShareFile
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.