Citrix Endpoint Management vs Sophos Mobile comparison

Citrix and Sophos are both solutions in the Unified Endpoint Management (UEM) category. Citrix is ranked #10 with an average rating of 7.0, while Sophos is ranked #6 with an average rating of 8.3. Citrix holds a 2.2% mindshare in UEM, compared to Sophos’s 2.8% mindshare. Additionally, 84% of Citrix users are willing to recommend the solution, compared to 91% of Sophos users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

Citrix Endpoint Management and Sophos Mobile are competitive solutions in the mobile device management arena. Customers often favor Sophos Mobile for its comprehensive features, which are considered worth the investment, while Citrix is preferred for its robust security capabilities.

Features: Citrix Endpoint Management integrates with Citrix Workspace, facilitating seamless access to virtual applications and desktops, prioritizing security with a focus on secure application delivery and flexible application management. Sophos Mobile offers a broad range of features, including advanced threat protection, application management, and data protection. Additionally, it provides centralized management and comprehensive support for various device types.

Room for Improvement: Citrix Endpoint Management could enhance user experience by further simplifying its interface and improving technical support response times. Cost optimization is another area of potential improvement for Citrix. Sophos Mobile can improve in areas such as integration complexity for non-Sophos environments and further enhancing documentation and training resources. Users also suggest simplifying policy management features.

Ease of Deployment and Customer Service: Citrix Endpoint Management excels in integrating with existing Citrix environments, providing efficient deployment processes. Customers appreciate the seamless management capabilities offered to organizations using Citrix technologies. Sophos Mobile is noted for its straightforward deployment, detailed guidance, and responsive customer service, often delivering a speedier setup and superior technical assistance.

Pricing and ROI: Citrix Endpoint Management has higher upfront costs, but its ROI aligns well with its security offerings and integration benefits. Sophos Mobile is seen as a more cost-effective option with significant ROI due to its comprehensive protective features. It balances lower setup costs with high security and functionality returns, often viewed as the more economical choice.

To learn more, read our detailed Citrix Endpoint Management vs. Sophos Mobile Report (Updated: September 2025).

Buyer's Guide

Citrix Endpoint Management vs. Sophos Mobile

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of October 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 32.6%, down from 38.6% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.2%, down from 2.3% compared to the previous year. The mindshare of Sophos Mobile is 2.8%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM) Market Share Distribution
Product	Market Share (%)
Microsoft Intune	32.6%
Sophos Mobile	2.8%
Citrix Endpoint Management	2.2%
Other	62.4%

Unified Endpoint Management (UEM)

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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VivekKumar10

Co-Founder at Virajo

Solution supports seamless integration and promotes effective device management

For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.I would assess the technical support of Citrix as a seven from 1 to 10.

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Ramunas Tranavicius

IT Architect, IT Security Expert, Owner at avilura uab

Provides effective mobile security for small companies yet needs a clearer user interface and better support

We provide services to small companies with ten to fifty clients. It is important for us, as we operate as an IT company and system integrator, to deploy solutions like Sophos Mobile for mobile security and device management The features that stand out for maintaining mobile security are…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its price is reasonable. It is a part of our M365 suite."

"Microsoft Tech Support is good, providing solid support."

"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."

"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."

"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."

"Intune's integration with Microsoft 365 is exceptional."

"Intune's most valuable feature is its centralized management capability."

"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

More Microsoft Intune pros

"We have seen improvements in compliance management on the devices."

"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."

"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"Users can log in anytime, anywhere, using any device, which is a significant advantage."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"The MAM applications of the product are great."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

More Citrix Endpoint Management pros

"The utmost importance lies in mobile security and its performance."

"One of the most valuable features of Sophos Mobile is the Wifi password."

"They always add more features to this product."

"Sophos Mobile is efficient in threat detection."

"The solution provides us with data protection."

"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."

"The remote management and cloud-based maintenance features of this solution are very useful for our organization."

"The solution is quite user-friendly."

More Sophos Mobile pros

Cons

"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them."

"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."

"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."

"The tool's tunnel gateway is not very good, making it an area where improvements are required."

"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."

"The reporting could be improved, as it's pretty poor compared to other products of this type."

"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."

"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."

More Microsoft Intune cons

"For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem."

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

"The iOS version updates do not work as well as I would like."

"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."

"The iOS version updates do not work as well as I would like."

"The tool’s battery usage was high."

"Support for inventory management of Apple devices should be added."

"The support provided by Citrix needs improvement."

More Citrix Endpoint Management cons

"It could be more secure."

"I suggest improving the user interface at the admin level. Currently, it could be much better."

"We encounter issues while working with iOS."

"I noticed that the VPN aspect is not included in Sophos Mobile. To acquire a VPN for mobile, I have to subscribe to Sophos endpoint, which only works on computers."

"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."

"For Sophos Mobile, it is difficult to get good support."

"The product does not work well in iOS."

"The registration of the product during the initial setup has some issues, and it's not easy to get the quote. It's a bit cumbersome."

More Sophos Mobile cons

Pricing and Cost Advice

"The licensing is on a yearly basis."

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."

"Our enterprise agreement includes Microsoft Intune at no additional cost."

More Microsoft Intune pricing and cost advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"It is a cost-effective solution."

"The licensing is paid on a yearly basis."

"Sophos Mobile is inexpensive."

"The product is not suitable for smaller companies because its price is high."

"The licensing fees are paid based on a one-year or two-year subscription."

"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."

"My company needs to make yearly payments for the licensing charges attached to the product."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Computer Software Company

10%

Consumer Goods Company

Comms Service Provider

Printing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	20
Large Enterprise	4

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...

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What needs improvement with Citrix Endpoint Management?

There is always room for improvement in Citrix Endpoint Management; any product requires multiple improvements, and t...

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What is your primary use case for Citrix Endpoint Management?

Generally, Citrix Endpoint Management ( /products/citrix-endpoint-management-reviews ) is used to containerize the co...

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What do you like most about Sophos Mobile?

I like the level of interaction that the product offers with the other products in our company's environment.

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What is your experience regarding pricing and costs for Sophos Mobile?

I find the licensing cost of Sophos Mobile to be somewhat expensive, rating it a four out of ten. There are also addi...

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What needs improvement with Sophos Mobile?

The support for Sophos Mobile ( /products/sophos-mobile-reviews ) could be better. I also believe the portal itself r...

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Workspace ONE UEM vs Sophos Mobile

Compared 6% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

September 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix Endpoint Management

October 2025

Download Citrix Endpoint Management product report

Buyer's Guide

Sophos Mobile

September 2025

Download Sophos Mobile product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

MobileManager, Zenprise, XenMobile

Mobile Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

Citrix

Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of Windows 10, macOS, iOS, and Android devices.

Sophos

Sample Customers

Mitchells and Buzzers, Callaway

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

VIST Bank

Buyer's Guide

Citrix Endpoint Management vs. Sophos Mobile

September 2025

Free Report: Citrix Endpoint Management vs. Sophos Mobile

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