We performed a comparison between Citrix Endpoint Management and CyberArk Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in UEM (Unified Endpoint Management)."The solution is easy to use."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"It has a useful device management feature."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The MAM applications of the product are great."
"The product is capable of acting in many different ways to help secure architecture."
"We have seen improvements in compliance management on the devices."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The initial setup of CyberArk Identity was straightforward."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"CyberArk Identity is a mature product."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The technical support could be improved."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Support for inventory management of Apple devices should be added."
"The tool’s battery usage was high."
"Requires integrating with ABM before enabling some of the features."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"They could improve their UI and make everything more user-friendly."
"The OpenID features could improve in CyberArk Identity."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"I'm not sure what needs improvement. It is a good platform."
"We would like to see an improvement in the ability to manage mobile devices."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews. Citrix Endpoint Management is rated 8.2, while CyberArk Identity is rated 8.2. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and Ivanti Endpoint Manager, whereas CyberArk Identity is most compared with CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ, PingFederate and VMware Workspace ONE.
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