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Celonis vs SAP Signavio Process Intelligence vs Scout Platform vs Software AG ARIS Process Mining vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Process Mining category, the mindshare of Celonis is 15.7%, down from 19.5% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 7.5%, up from 6.9% compared to the previous year. The mindshare of Scout Platform is 2.5%, up from 2.5% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 3.7%, up from 2.7% compared to the previous year. The mindshare of Tungsten Insight is 2.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis15.7%
SAP Signavio Process Intelligence7.5%
Software AG ARIS Process Mining3.7%
Scout Platform2.5%
Tungsten Insight2.1%
Other68.5%
Process Mining
 

Featured Reviews

EA
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
PD
Manager at Adidas
Process visualization and collaboration enhance decision-making but improvements in licensing and support are needed
It is effective in real-time, although there are a few shortcomings. For example, in SAP Signavio, if you have two or three systems through which your process is flowing and it creates a multi-event log, that is where SAP Signavio has its shortcoming as it doesn't support multi-event logs. The seamless connection with various data sources impacts the ability to generate accurate and actionable insights, especially if it is SAP as your source system, making it pretty easy. However, if it goes beyond SAP, that is when it becomes difficult and ineffective with respect to cost. For example, we recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio. What they are doing is counting the number of records and processes dealt with, which may not accurately reflect your data. This issue particularly arises when your data is lean, as the number of records can become inflated, leading to expensive charges that are not recommended for non-SAP tools, especially for real-time data streams. The license structure of SAP Signavio Process Intelligence should be improved for the next release. For example, charging by the number of records becomes inefficient, particularly for systems where comments may be numerous and irrelevant to the actual usage of the data.
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Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
11%
Financial Services Firm
9%
Energy/Utilities Company
6%
Computer Software Company
22%
Manufacturing Company
16%
University
9%
Energy/Utilities Company
6%
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
7%
Construction Company
7%
Outsourcing Company
12%
Energy/Utilities Company
11%
Financial Services Firm
9%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise44
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise13
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and ...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden valu...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The pricing of SAP Signavio could always be better. There are always discounts to be had.
What needs improvement with SAP Signavio Process Intelligence?
What I would improve in SAP Signavio Process Intelligence is the speed at which we can connect different data sources...
What is your primary use case for SAP Signavio Process Intelligence?
We have various different use cases at the moment. The reason we use SAP Signavio Process Intelligence is because it ...
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What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three y...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that ...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client s...
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Earn 20 points
 

Comparisons

 

Also Known As

No data available
No data available
Soroco Automation
ARIS Process Performance Manager
Kofax Insight
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
Bayer, Amazon, Chubb, Mars, Dedalus, HDFC Life, Cetera, Prione, American Modern Insurance, Mountain America Credit Union, Ocwen Financial Services, IQEQ, 
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: March 2026.
885,444 professionals have used our research since 2012.