SAP Signavio Process Intelligence Reviews

Vendor: SAP

3.9 out of 5

17 reviews
86% willing to recommend

258 followers

What is SAP Signavio Process Intelligence?

Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.

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SAP Signavio Process Intelligence is the #5 ranked solution in top Process Mining solutions. PeerSpot users give SAP Signavio Process Intelligence an average rating of 7.8 out of 10. SAP Signavio Process Intelligence is most commonly compared to Microsoft Power Automate: SAP Signavio Process Intelligence vs Microsoft Power Automate. SAP Signavio Process Intelligence is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 26% of all views.

Buyer's Guide

SAP Signavio Process Intelligence

May 2025

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Featured SAP Signavio Process Intelligence reviews

TigerPillay

Principal Consultant at Avadeen Consulting

Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…

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Venkat Sivaprakash

Global Buisness Services at Accenture

Certain areas that provide users with an exact focus on where process transformations can happen are available in Silico but not in SAP Signavio Process Intelligence. The aforementioned reason can be considered for improvement. The product doesn't allow me to focus on a particular value stream and how the value stream performs. I wish the future releases of the product possess the aforementioned capabilities since only Silico has such capabilities right now, while Signavio and Celonis fail to offer Silico's capabilities.

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NarendraKumar2

Process Mining Consultant at AG Consultancy & Apps. Lt.

Process Intelligence is essentially process mining and analysis building. We delve deep into the process using Process Insights. Signavio provides predefined KPIs based on the data we input. These KPIs are automatically calculated and displayed in the system. In process intelligence, we conduct in-depth analysis by mining exhaustive data spanning one or two years. One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work. We identify bottlenecks in each activity within the process. This involves defining the activities, mapping the happy path, and delineating undesired activities, examining how they flow in the process. The goal is to optimize or standardize the process using Process Intelligence. We establish KPIs to assess the process, and based on that, we take actions to streamline the process.

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SAP Signavio Process Intelligence mindshare

As of June 2025, the mindshare of SAP Signavio Process Intelligence in the Process Mining category stands at 8.3%, up from 4.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Process Mining

PeerResearch reports based on SAP Signavio Process Intelligence reviews

Type	Title	Date
Category	Process Mining	Jun 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 15, 2025	Download
Comparison	SAP Signavio Process Intelligence vs Celonis	Jun 15, 2025	Download
Comparison	SAP Signavio Process Intelligence vs Automation Anywhere	Jun 15, 2025	Download
Comparison	SAP Signavio Process Intelligence vs UiPath Process Mining	Jun 15, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Power Automate	3.9	20.2%	87%	128 interviews Add to research
Celonis	4.2	21.4%	100%	54 interviews Add to research

Valuable Features

SAP Signavio Process Intelligence's most valuable features include its integration capabilities, connecting various modules for a comprehensive understanding. Users appreciate its user-friendly interface and training ease, allowing quick adoption. The collaboration hub enhances teamwork and process visualization aids in data-driven decisions. Process mining is efficient for identifying gaps and bottlenecks. It automates process creation, saves time, and supports journey map connectivity. The tool includes predefined KPIs, offering insightful analysis over extended periods, ensuring cost efficiency.

"The interconnectedness of the SAP Signavio Process Intelligence module with the other modules is very nice, and it provides insights into them as well."
"The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping."
"I would give it a 10 for stability."

Room for Improvement

SAP Signavio Process Intelligence should enhance its data handling and processing speed for large datasets. Incorporating AI features and improving automation would align with competitors. Users find the interface complex and desire better documentation for learning. Cost issues arise with license structure and pricing, notably for non-SAP users. Sap should focus on scalability, real-time features, and cross-system integration. Visual modeling and dashboarding need enhancement, while more intuitive user friendliness is also requested. Blockchain and server improvements are necessary.

"We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio."
"I personally found that when we were doing the proof of value, the Process Intelligence modules' AI is not as mature as other Process Mining tools in the competition."
"SAP Signavio Process Intelligence is not cheap and has a high cost. They should think about their pricing in countries India and consider adjusting it."

ROI

SAP Signavio Process Intelligence delivers tangible value by enhancing process execution times in large-scale operations, as seen in the restaurant industry. It aids in compliance and significant business improvements through process visualization, mining, and simulation. Although not universally quantifiable, certain users report a comprehensive view of their enterprise, leading to process optimization. The interface could be better, yet numerous users notice an investment return.

Pricing

SAP Signavio Process Intelligence pricing is considered expensive, often ranking lower in cost comparison metrics. The pricing structure can be complex, affected by the need for transparency regarding data usage and user numbers. Licensing may shift post-acquisition by SAP, with current models often unpredictable, deterring some users. Setup costs for SAP processes are lower than non-SAP, making it suitable for larger enterprises with substantial budgets. Pricing clarity is essential for effective adoption.

"The pricing is expensive."
"The solution is expensive, and I rate it an eight out of ten."
"It is a fairly expensive solution."

Popular Use Cases

SAP Signavio Process Intelligence facilitates daily operational excellence, visualizes cross-system processes, aids in compliance and business intelligence, optimizes workflows, and enables process mining for transformation projects. It supports new business models and customer satisfaction by identifying optimal transformation paths and automating processes within SAP environments. It benefits varied industries, enhancing process knowledge, operational efficiency, and system migration tasks, while delivering insights into KPIs for process improvements across diverse sectors.

Service and Support

SAP Signavio Process Intelligence customer service and support receive mixed feedback. While some note strategic partnerships and prompt assistance, others express concerns about response times, finding the support portal cumbersome and confusing. Users appreciate the AI-equipped knowledge base, though they suggest improvements in speed and clarity. Comparisons to competitors like Celonis highlight possible improvements, with some users experiencing delays or complexity in ticket handling. Consequently, sentiments about support range from satisfactory to needing enhancement.

Deployment

SAP Signavio Process Intelligence's initial setup varies. Some find it straightforward, especially with SAP as the source system, while others face challenges with non-SAP integrations. Using both cloud and on-premises options enhances its flexibility. Deployment times range from days to weeks, contingent on project scope and data connections. Installation is generally easy, requiring customization for optimal use. Personnel often include junior and senior developers for the intricate aspects.

Scalability

SAP Signavio Process Intelligence demonstrates varied scalability experiences. Many users find it adaptable for complex processes and suitable for enterprises, often ranking it mid to high for scaling. Some encounter complexity with data integration and mention restricted growth due to structural design, while others benefit from resource-friendly usability. User numbers range widely, reflecting diverse implementation success. Some emphasize the need for understanding data links with API integrations. Different licensing models support scalability efforts.

Stability

SAP Signavio Process Intelligence is generally perceived as stable, with most users rating its stability highly. Occasional issues were mentioned, such as processes not being viewable and some pages failing to load. However, these are infrequent and usually resolved quickly. The system is often described as stable, scalable, and effective, with many users not experiencing any downtime, bugs, or errors. Stability ratings frequently range from six to ten out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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