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Tungsten Insight vs UiPath Process Mining comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten Insight
Ranking in Process Mining
13th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (40th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Process Mining category, the mindshare of Tungsten Insight is 2.6%, up from 0.8% compared to the previous year. The mindshare of UiPath Process Mining is 5.3%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
UiPath Process Mining5.3%
Tungsten Insight2.6%
Other92.1%
Process Mining
 

Featured Reviews

reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."
"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."
"You can easily customize reporting to pull the fields that interest you."
"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."
"It provides the ability to design applications directly."
"The initial setup is straightforward."
"Simple solution that allows us to write code."
"It's an extensive solution."
"UIPath Process Mining is stable."
"The core mining analysis is strong."
"We find the solution is scalable."
"UiPath's communication interface looks good."
"I have found the most valuable features to be virtualization, multi-user, developer tools, API analytics, and workflow management."
"I think Process Mining's most important feature is the process mapping tool."
 

Cons

"The initial setup is complex and would be difficult to carry out without any training."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The reporting and internal integration systems could be improved by making them more user-friendly."
"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."
"It would be ideal if there were some standard forms that could be customized."
"Cost of the solution is high."
"The configurations on the ERP platforms could be improved."
"The main thing that can be improved is the price, nobody wants to pay that much money for a scheduler."
"It should be more intuitive and easy to work with. There should be more ways of creating filters, and it should be easy to make our own customized dashboards. Currently, if I want to create a dashboard similar to the one we have in AppOne but with different attributes, it is very difficult. There are activities, but I don't want activities. I want other attributes. Its user interface is not very intuitive. You need to play around with it. I have been playing around with the UiPath Process Mining tool for almost two years, and now I feel confident in handling it. It is a difficult tool."
"I have found UiPath Process Mining to be a very complex tool to use. They could improve the OCR recognition feature."
"I think they need to look at pricing. Now in the market, there are other process mining applications that are far cheaper."
"I would like for user onboarding/onboarding of enterprise clients to be simplified in the next release."
"Unlike scan.ai, UiPath Process Mining doesn't provide high-level insights. It isn't easy to integrate. They should stop selling and try to bring more value into the system. A person can have only 10 UiPath Process Mining licenses, but nobody uses them, so in hindsight, everybody feels like UiPath is a failed product."
 

Pricing and Cost Advice

Information not available
"There is a standard licensing fee, which is charged for the products, but it is very module-driven and depends on your utilization or your team size. Compared to that of other providers, the cost is average or below average. So, from a pricing perspective, it's not very high."
"Licensing costs are on an annual basis."
"Our licensing for UiPath Process Mining and the various tools such as Studio Orchestrator is all paid for on an annual basis. However, with the Document Understanding feature, the licensing is per page. So if we're going to read some 20,000-30,000 pages, that becomes one separate licensing stack."
"The pricing is on the higher side."
"The licenses are flexible, they start once they are activated. The license is purchased annually. The cost of the solution is very good compared to other similar solutions."
"We are using the Community Version of UiPath and have only a single process automated."
"The pricing of Process Mining is based on an annual subscription. The final cost per year depends on what clients are able to negotiate with their salesperson."
"It is not an expensive product, although the price could be lower."
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Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
9%
Insurance Company
6%
Financial Services Firm
14%
Outsourcing Company
13%
Construction Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In terms of improvement, I do not think much could be enhanced because it gives us good output. However, in terms of optimization, we can consider further enhancements. There are a few use cases wh...
What is your primary use case for UiPath Process Mining?
Our major use case related to banking and BFSI domains is to start with business automation. We conduct process mining to determine the ROI and other benefits from this automation. UiPath Process M...
 

Also Known As

Kofax Insight
ProcessGold
 

Overview

 

Sample Customers

Infosys,HMI, krungsri, Cegeka
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Tungsten Insight vs. UiPath Process Mining and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.