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Tungsten Insight vs UiPath Process Mining comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten Insight
Ranking in Process Mining
12th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (39th)
UiPath Process Mining
Ranking in Process Mining
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Process Mining category, the mindshare of Tungsten Insight is 2.9%, up from 1.1% compared to the previous year. The mindshare of UiPath Process Mining is 5.6%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
UiPath Process Mining5.6%
Tungsten Insight2.9%
Other91.5%
Process Mining
 

Featured Reviews

reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides the ability to design applications directly."
"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."
"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."
"The initial setup is straightforward."
"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."
"You can easily customize reporting to pull the fields that interest you."
"It empowers employee decision-making. It helps them locate bottlenecks and remediate items."
"It wasn't as expensive as Celonis, so we used the pilot to confirm the functionality and deployment time."
"This technology as a whole is really revolutionizing our finances."
"Every human-dependent task has been automated and is now entirely done by a robot, fostering a culture change where people proactively find ways to automate hours of daily work so they can focus more on the company's strategic initiatives, creating a win-win for the company and the employees."
"I use this solution for product mining and docking."
"The Orchestrator module is very effective because it allows me to schedule the jobs in a particular manner without interrupting any processes so that it can automatically handle it."
"UiPath Process Mining's most valuable feature is its integration with RPA's bots."
"The reporting features of ProcessGold are the most valuable, creating things in a manner by which they can be easily represented to the business so the business can easily understand what actually happened in the process."
 

Cons

"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."
"The initial setup is complex and would be difficult to carry out without any training."
"It would be ideal if there were some standard forms that could be customized."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The reporting and internal integration systems could be improved by making them more user-friendly."
"I used to be a trainer and an instructional designer. I think the training has to be more specific — it's a little scattered."
"There is room for improvement in the design studios. Design studios and exception handling are the two that we usually migrate to Blue Prism because Blue Prism's exception handling and design studios are much more user-friendly."
"It should be more intuitive and easy to work with. There should be more ways of creating filters, and it should be easy to make our own customized dashboards. Currently, if I want to create a dashboard similar to the one we have in AppOne but with different attributes, it is very difficult. There are activities, but I don't want activities. I want other attributes. Its user interface is not very intuitive. You need to play around with it. I have been playing around with the UiPath Process Mining tool for almost two years, and now I feel confident in handling it. It is a difficult tool."
"I rate the setup cost as four to five. It is a high price for a low rating."
"There are a few use cases where it fails, particularly in banking use cases, possibly due to security reasons."
"The main issue for us is how data is being collected. I think a lot of Process Mining's tool has a very limited way of collecting process data."
"It's not very easy to turn raw data into actionable information."
"UiPath could improve on how it works with the project management process and flow."
 

Pricing and Cost Advice

Information not available
"The licensing cost depends on the enterprise, and the discounts and offers available at the time. The price of the solution is reasonable."
"UiPath Process Mining has different licensing types for users, developers, end-users, or designers. I don't have the figures, price-wise, but because my company is a UiPath partner, there's some discount offered when you buy in bulk. UiPath provides a good deal if you're a bulk user. UiPath Process Mining gives you value for money compared to some of its competitors in the market."
"UiPath Process Mining pricing is comparable to other tools in the market."
"The licenses are flexible, they start once they are activated. The license is purchased annually. The cost of the solution is very good compared to other similar solutions."
"We are using the Community Version of UiPath and have only a single process automated."
"Our licensing for UiPath Process Mining and the various tools such as Studio Orchestrator is all paid for on an annual basis. However, with the Document Understanding feature, the licensing is per page. So if we're going to read some 20,000-30,000 pages, that becomes one separate licensing stack."
"UiPath Process Mining is a bit overpriced for someone considering the solution without knowing for sure whether it will help them."
"It's reasonable. It provides you with all the basic features that somebody would expect."
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
13%
Outsourcing Company
9%
Performing Arts
6%
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In terms of improvement, I do not think much could be enhanced because it gives us good output. However, in terms of optimization, we can consider further enhancements. There are a few use cases wh...
What is your primary use case for UiPath Process Mining?
Our major use case related to banking and BFSI domains is to start with business automation. We conduct process mining to determine the ROI and other benefits from this automation. UiPath Process M...
 

Also Known As

Kofax Insight
ProcessGold
 

Overview

 

Sample Customers

Infosys,HMI, krungsri, Cegeka
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Tungsten Insight vs. UiPath Process Mining and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.