We performed a comparison between Celonis and QPR ProcessAnalyzer based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We used to draw errors to be processed manually, and now you can get the digital information directly with the help of Celonis."
"It provides seamless unified views with awesome drill down options."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors."
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"Its usage is relatively straightforward after the UI is set up. There's a lot of pre-built analysis that can be utilized, which saves a lot of time. Overall, it is a good product."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"I have found the most valuable features of QPR ProcessAnalyzer to be Process Discovery, KPIs, definition, and dashboarding. These are the main features we are working on."
"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"The cost could be improved."
"The marketplace should offer process connectors for Oracle JDEdwards, and Peoplesoft."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive."
Celonis is ranked 1st in Process Mining with 20 reviews while QPR ProcessAnalyzer is ranked 6th in Process Mining with 1 review. Celonis is rated 8.4, while QPR ProcessAnalyzer is rated 8.0. The top reviewer of Celonis writes "Provides more visibility, very intuitive and easy to use, and capable of seamlessly processing a large amount of data". On the other hand, the top reviewer of QPR ProcessAnalyzer writes "Useful dashboards, plenty of features, and initial setup simple". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, SAP Signavio Process Intelligence and Minit, whereas QPR ProcessAnalyzer is most compared with UiPath Process Mining.
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