We performed a comparison between Celonis and QPR ProcessAnalyzer based on real PeerSpot user reviews.
Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining."We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."
"The process mapping is most valuable to us."
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"We can use it to discover processes and mitigate the mistakes in the process."
"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce."
"I have found the most valuable features of QPR ProcessAnalyzer to be Process Discovery, KPIs, definition, and dashboarding. These are the main features we are working on."
"Discovery and root cause analysis"
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"The pricing policy is not affordable in Ukraine."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"They should leverage the solution's machine learning algorithms."
"Communication with clients could be improved."
"The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive."
Earn 20 points
Celonis is ranked 1st in Process Mining with 44 reviews while QPR ProcessAnalyzer is ranked 15th in Process Mining. Celonis is rated 8.4, while QPR ProcessAnalyzer is rated 8.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of QPR ProcessAnalyzer writes "Useful dashboards, plenty of features, and initial setup simple". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and BIC Process Mining, whereas QPR ProcessAnalyzer is most compared with SAP Signavio Process Intelligence.
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