No more typing reviews! Try our Samantha, our new voice AI agent.

Celonis vs QPR ProcessAnalyzer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (8th)
QPR ProcessAnalyzer
Ranking in Process Mining
10th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Process Mining category, the mindshare of Celonis is 13.3%, down from 22.1% compared to the previous year. The mindshare of QPR ProcessAnalyzer is 2.7%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis13.3%
QPR ProcessAnalyzer2.7%
Other84.0%
Process Mining
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
reviewer1282173 - PeerSpot reviewer
Director at a consultancy with 1-10 employees
Useful dashboards, plenty of features, and initial setup simple
We previously worked with other solutions, such as Software AG for process monitoring. It was a good solution. All the products that we worked with have very good functionality. We are mostly working with QPR ProcessAnalyzer, but we may work again with the Software AG process analysis software. QPR ProcessAnalyzer is suited for the mid-scale market while Software AG servers mostly the higher-level market. All the products can work and can do the work for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are trying to optimize all of our organizational processes with this solution, and it gives full visibility of how a process is run end to end."
"If you're looking for a process mining tool that comes with a lot of out-of-the-box process connectors and out-of-the-box analysis, then Celonis is definitely a good option."
"After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively."
"We evaluated a couple of software solutions before we chose Celonis for our clients because it has most of the features we were looking for, it is quite user-friendly, and it has an Azure configure."
"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."
"Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."
"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."
"The process chart is valuable in identifying the bottlenecks."
"Discovery and root cause analysis"
"I have found the most valuable features of QPR ProcessAnalyzer to be Process Discovery, KPIs, definition, and dashboarding. These are the main features we are working on."
"Most of the solutions in this categroy cover the main functionalities and QPR is very close to the top of the game."
 

Cons

"The technical support is very bad."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab."
"The product must focus on training for low-code and no-code people."
"Celonis should have the ability to automate in the next release, in my opinion."
"They need to improve the root cause analysis because they label symptoms as root causes."
"There are a few things about Celonis that need improvement."
"Celonis needs to improve the feature channel."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"Communication with clients could be improved."
"The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive."
"We sometimes have problems with the stability."
 

Pricing and Cost Advice

"Celonis is expensive, but it is functional."
"Celonis has the highest pricing in the process mining domain."
"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"It is an expensive solution."
"Celonis offers free learning possibilities. I am using the free version of Celonis."
"The solution is expensive."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"The price of QPR ProcessAnalyzer is more competitive compared to other solutions."
report
Use our free recommendation engine to learn which Process Mining solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
Manufacturing Company
16%
Financial Services Firm
12%
Marketing Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Nokia, Ericsson,Solvay,KBC,fortum,Stark Group,Fennovoima,Aalto University,Vaisala,Kemira,Barona,State of Zacatecas,Tata Teleservices,Judiciary of Chile, World Vision, Lithuanian Public Healthcare, Dubai Aluminium,Mitsubishi Gas Chemical Company,University of Latvia,South African Airways
Find out what your peers are saying about Celonis vs. QPR ProcessAnalyzer and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.