KiSSFLOW and Software AG ARIS Process Mining are competitors in the business process management and process mining sector. KiSSFLOW offers advantages in pricing and support, while Software AG ARIS Process Mining is superior in process optimization capabilities, making it worth the investment for in-depth insights.
Features: KiSSFLOW provides simple workflow automation, real-time collaboration, and a user-friendly interface, beneficial for teams seeking straightforward process management. On the other hand, Software AG ARIS Process Mining delivers comprehensive process analysis, advanced visualization, and seamless integration for businesses pursuing detailed insights and process optimization.
Room for Improvement: KiSSFLOW could improve by enhancing its integration options, expanding advanced analytics features, and providing more customization capabilities. Software AG ARIS Process Mining could benefit from simplifying its user interface, reducing its complexity in deployment, and offering more competitively priced options for smaller businesses.
Ease of Deployment and Customer Service: KiSSFLOW's cloud-based model allows for rapid deployment with minimal IT involvement, supported by accessible customer service assisting in quick implementation. Software AG ARIS Process Mining offers flexible deployment with extensive support, yet its complex features require intricate implementation and dedicated resources.
Pricing and ROI: KiSSFLOW features lower upfront costs, promising fast ROI due to easy implementation and a short learning curve. Although Software AG ARIS Process Mining involves higher setup costs, it provides long-term ROI through detailed process insights and efficiency improvements, making it an excellent investment for comprehensive analysis needs.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
Technical support for Software AG ARIS Process Mining is good.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
| Product | Market Share (%) |
|---|---|
| Software AG ARIS Process Mining | 1.2% |
| KiSSFLOW | 0.8% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
Increasing digital products and services, new business models, challenger brands and competitors emerging virtually overnight—all are forever changing your market. To survive, your company—no matter its size or industry—must rethink your business models and processes. Problem is, with so many players and parts to your enterprise, where should you begin? How can you see where to optimize processes to improve the customer experience or operational efficiency? Should you rethink distribution of resources, or start first with improving processes for a specific region or product?
Find your answers with ARIS Process Mining at Software AG. With a 360-degree view of your processes, you’ll gain intelligent insights into your processes and their dependencies to find patterns, anomalies and opportunities for improvement. Compare processes in theory to processes as they are in the real world. See if processes execute as designed. This gives you a solid basis for making process improvement decisions. You can evaluate changes before making them to avoid added costs later on—and you can simulate and analyze process scenarios so you know the best way to improve them.
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