UiPath Process Mining and SAP Signavio Process Intelligence compete in process mining and intelligence solutions. UiPath seems to have the upper hand with its strong RPA integration and intuitive design, making it appealing for organizations focused on automation.
Features: UiPath Process Mining offers superior visualization capabilities, seamless integration with RPA bots, and a user-friendly interface, enhancing process tracking and automation. SAP Signavio Process Intelligence excels in process documentation, integration for a comprehensive view, and simulation features, with its Collaboration Hub allowing for extensive process modeling and simulation.
Room for Improvement: UiPath Process Mining needs enhancements in pricing, system integration, and AI support for better simulation and data management. Addressing setup complexity and application connectivity would also be beneficial. SAP Signavio Process Intelligence requires clearer pricing, improved integration with non-SAP systems, and advanced automation and AI features for better scalability and ease of use.
Ease of Deployment and Customer Service: UiPath Process Mining provides flexible deployment options across various cloud environments, with generally positive customer service despite occasional support delays. SAP Signavio Process Intelligence supports cloud deployment and integrates well with SAP systems, although its customer service could be more responsive compared to UiPath's support.
Pricing and ROI: UiPath Process Mining is perceived as expensive, with pricing influenced by bot count and additional licenses, but delivers fast ROI due to its strong automation support. SAP Signavio Process Intelligence also has high costs, with pricing structure and data usage concerns impacting ROI clarity, causing challenges for businesses seeking transparent return metrics.
Ideally, there should be separate support for different modules, particularly for organizations using several different SAP products.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
Due to its inability to support multi-event logs, I have to re-extract data even if it already exists, leading to duplication.
UiPath as a whole is scalable and works well for large-scale organizations.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
Regarding the stability of SAP Signavio Process Intelligence, I would give it a 10, as I find there are no stability issues.
Regarding stability, there are no complaints as it is very stable.
We find UiPath Process Mining to be generally stable, particularly with the current build.
We recently did an analysis in which we were almost going to pay 10 times the cost of a normal process mining tool if we used SAP Signavio.
It would be helpful if they have their e-learning content segregated for different roles—for example, training specific to business users, training for leads, and training for consultants and analysts who are going to work on the tool as developers.
They should work on their networks and improve their servers because SAP Signavio Process Intelligence is in use more nowadays, resulting in busy servers.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Adoption is the key.
If it is an SAP process, it becomes a little cheaper, but if it is a non-SAP process, then it becomes highly expensive.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
SAP Signavio Process Intelligence is just one of the modules of SAP Signavio, and there are approximately four to five modules that are interconnected, giving us a 360-degree view of your organization's digital twin, which is really helpful.
The best feature of SAP Signavio Process Intelligence is that it is not just Process Intelligence; it's a complete suite that comes with insights and mapping.
SAP Signavio Process Intelligence has an upper hand compared to other solutions because the integration from other software is far better in SAP.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It is excellent in its ability to help us turn raw data into actionable information.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.
UiPath Process Mining is a process mining solution that provides businesses with a detailed understanding of their processes using the data from their organization applications (like CRM and ERP). In addition, UiPath Process Mining helps identify process pain points and bottlenecks and discover process improvement opportunities in order to increase efficiency, thereby reducing overall business costs.
UiPath Process Mining Features
UiPath Process Mining has many valuable key features. Some of the most useful ones include:
UiPath Process Mining Benefits
There are several benefits to implementing UiPath Process Mining. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by UiPath Process Mining users.
PeerSpot user Nilesh P., Associate Director - Cloud Architect at a computer software company, says, “It's easy to develop, maintain, and manage, and it helps in task mining and process mining.” He adds, "With UiPath in place, we are moving away from training people on the core applications, which are pretty complex. We've built a headless frontend, so it's really easy for anybody to join our company and be productive."
A Hyperautomation Architect at an insurance company mentions, “My shortlist of valuable features includes all the different types of analysis. For example, you can do a root cause analysis. In other words, if you have a process that has many different scenarios, you can identify where the problem is. You can also identify bottlenecks with root cause analysis. You do this by looking at the time that has been spent in specific stages or steps within the processes being performed. Another great feature is the ability to see processes at a higher level and take in the whole picture. If a process has too many variances — say there are 20 different ways of doing the task — you can identify which process is the one where that happens more often. This will prompt you to focus on that process for any possible ways to automate it and simplify the complexity.”
Karthikeyan M., Chief Sales & Marketing Officer - RPA evangelist at AQM Technologies, says, "For us, the most important feature of UiPath Process Mining is something called Document Understanding. We have found it to be extremely valuable, given that the current situation we have right now is that it's not just pure automation of manual and repetitive tasks. What we're doing is more along the lines of what you could call "intelligent" automation. Document Understanding plays a great role in this type of process automation because it helps us in automating the reading of documents better and, therefore, helps to automate intelligence for our customers."
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
