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Automation Anywhere vs Celonis comparison

Automation Anywhere and Celonis are both solutions in the Process Mining category. Automation Anywhere is ranked #2 with an average rating of 8.4, while Celonis is ranked #1 with an average rating of 8.3. Automation Anywhere holds a 17.1% mindshare in PM, compared to Celonis’s 21.4% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 100% of Celonis users who would recommend it.
Automation Anywhere
Read 583 Automation Anywhere reviews
  • 4,462 Views
  • 35 Comparison Views
96% willing to recommend
Celonis
Read 54 Celonis reviews
  • 4,024 Views
  • 1,438 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Automation Anywhere and Celonis are competing in the automation and process mining sectors, with Automation Anywhere excelling in flexibility and adaptability, while Celonis is stronger in providing process transparency and insights.

Features:Automation Anywhere offers exceptional flexibility, accommodating various automation needs across numerous processes, extensive automation capabilities, a straightforward deployment model, and robust integration with systems like SAP and Oracle. Celonis distinguishes itself with powerful process mining features, deep insights into operational efficiencies, superior root cause analysis tools, and rich data visualization, making processes transparent and providing actionable insights.

Room for Improvement:Automation Anywhere could enhance its user experience by providing more intuitive UI options; modularizing code structure to improve maintainability, and expanding the availability of plugins and integrations. Celonis might improve by offering simplified deployment options, clearer user guidance for selecting process metrics, and enhancing integration flexibility beyond major ERP systems.

Ease of Deployment and Customer Service:Automation Anywhere facilitates an easy deployment process with comprehensive customer service support, enabling swift integration and resolution of issues. Celonis offers a robust cloud-based platform ideal for detailed data analysis but may require detailed setup for complex data integration.

Pricing and ROI:Automation Anywhere generally involves higher setup costs with significant ROI potential through versatile automation capabilities, supporting numerous processes. Celonis tends to have moderate setup costs, yielding ROI by uncovering hidden efficiencies and optimizing operations with detailed analytics. The higher costs of Automation Anywhere are offset by broad automation benefits, while Celonis offers a balanced cost structure aimed at improving operational performance via data-driven insights.

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Buyer's Guide
Automation Anywhere vs. Celonis
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Automation Anywhere offers varying ROI, with benefits like error reduction, increased productivity, and significant long-term operational improvements.
Sentiment score
7.7
Celonis boosts ROI through process efficiency, faster order processing, client satisfaction, and automation, achieving rapid cost savings.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
For more quotes and insights, download the Automation Anywhere report
In my opinion, there's a positive return on investment.
For more quotes and insights, download the Celonis report
Prafful Jha - PeerSpot reviewer
JV
RK
AA
 

Customer Service

Sentiment score
7.2
Automation Anywhere support is generally positive, though some users experience slow responses and inconsistent technical expertise in certain regions.
Sentiment score
6.7
Celonis support is praised for responsiveness and expertise, though some users experience delays and require multiple interactions.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
For more quotes and insights, download the Automation Anywhere report
Customer service was super helpful and super responsive during the deployment.
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
I find customer service to be responsive and they usually address issues promptly.
For more quotes and insights, download the Celonis report
Prafful Jha - PeerSpot reviewer
JV
Sumit Mittal - PeerSpot reviewer
AA
AntonioCardone - PeerSpot reviewer
NM
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere offers scalable, versatile automation, efficiently managing growth and workload, despite cost and technical challenges.
Sentiment score
7.5
Celonis offers high scalability and seamless integration, effectively supporting numerous users and roles across various enterprise environments.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
For more quotes and insights, download the Automation Anywhere report
At the moment, I'd rate scalability six or seven out of ten.
For more quotes and insights, download the Celonis report
Michal Wrobel - PeerSpot reviewerVikas-Jaiswal - PeerSpot reviewer
KP
AntonioCardone - PeerSpot reviewer
 

Stability Issues

Sentiment score
7.1
Automation Anywhere is generally stable, but complex processes and infrastructure issues can affect performance; ongoing improvements are noted.
Sentiment score
8.1
Celonis provides highly stable, reliable performance with minimal downtime and effectively standardizes information, despite occasional configuration challenges.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
For more quotes and insights, download the Automation Anywhere report
It's super stable.
For more quotes and insights, download the Celonis report
Vikas-Jaiswal - PeerSpot reviewer
RP
reviewer2625948 - PeerSpot reviewer
AA
 

Room For Improvement

Automation Anywhere users seek enhanced cost-effectiveness, better integrations, improved stability, robust support, and user-friendly interfaces for optimal functionality.
Celonis requires upgrades in flexibility, integration, user-friendliness, data handling, and pricing to address its complexities and improve usability.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
For more quotes and insights, download the Automation Anywhere report
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
Changes in Celonis are packaged as assets, and when I publish an asset, it applies to the entire package, which makes tracing history difficult.
For more quotes and insights, download the Celonis report
reviewer2642832 - PeerSpot reviewerPrafful Jha - PeerSpot reviewerreviewer1539000 - PeerSpot reviewer
AA
AntonioCardone - PeerSpot reviewer
NM
 

Setup Cost

Automation Anywhere offers high-priced, scalable automation solutions with flexible pricing, appealing mainly to larger enterprises over smaller organizations.
Celonis is costly for SMBs, with high fees; free versions exist, but licensing needs improvement for flexibility.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
For more quotes and insights, download the Automation Anywhere report
I think it's relatively expensive, but it's also good.
Based on client feedback, I have heard that the pricing for Celonis is considered high.
For more quotes and insights, download the Celonis report
reviewer2625948 - PeerSpot reviewerreviewer2644008 - PeerSpot reviewerVatsal Mehta - PeerSpot reviewer
AA
NM
 

Valuable Features

Automation Anywhere offers user-friendly automation with cognitive tools, seamless integration, and scalability for efficient task management and productivity.
Celonis enhances process mining with automation, AI optimizations, and analytics, offering seamless integration and insights for efficient decision-making.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
For more quotes and insights, download the Automation Anywhere report
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It's the first solution that combines business competence and capabilities with technological capabilities.
For more quotes and insights, download the Celonis report
reviewer2642832 - PeerSpot reviewerJack Strenkowski - PeerSpot reviewerSumit Mittal - PeerSpot reviewer
NM
AA
AntonioCardone - PeerSpot reviewer
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
583
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
Celonis
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Process Mining category, the mindshare of Automation Anywhere is 17.1%, down from 25.6% compared to the previous year. The mindshare of Celonis is 21.4%, up from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Read full review
AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
5%
Manufacturing Company
15%
Computer Software Company
15%
Financial Services Firm
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
See all answers
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
See all answers
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
See all answers
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
See all answers
What is your experience regarding pricing and costs for Celonis?
Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.
See all answers
 

Comparisons

Microsoft Power Automate vs Automation Anywhere Logo
Microsoft Power Automate vs Automation Anywhere
Compared 27% of the time
UiPath Platform vs Automation Anywhere Logo
UiPath Platform vs Automation Anywhere
Compared 21% of the time
Blue Prism vs Automation Anywhere Logo
Blue Prism vs Automation Anywhere
Compared 11% of the time
Python RPA vs Automation Anywhere Logo
Python RPA vs Automation Anywhere
Compared 7% of the time
Tricentis Tosca vs Automation Anywhere Logo
Tricentis Tosca vs Automation Anywhere
Compared 4% of the time
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SAP Signavio Process Manager vs Celonis Logo
SAP Signavio Process Manager vs Celonis
Compared 58% of the time
SAP Signavio Process Intelligence vs Celonis Logo
SAP Signavio Process Intelligence vs Celonis
Compared 11% of the time
UiPath Process Mining vs Celonis Logo
UiPath Process Mining vs Celonis
Compared 7% of the time
Microsoft Power Automate vs Celonis Logo
Microsoft Power Automate vs Celonis
Compared 4% of the time
Bizagi vs Celonis Logo
Bizagi vs Celonis
Compared 1% of the time
More Celonis Competitors
 

Product Reports

Buyer's Guide
Automation Anywhere
June 2025
Automation Anywhere reportDownload Automation Anywhere product report
Buyer's Guide
Celonis
June 2025
Celonis reportDownload Celonis product report
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

  • Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
  • Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
  • Integration: Seamlessly integrates with business applications for smooth operations.
  • Security: Features like credential vault ensure robust data protection.
  • Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

  • Efficiency: Automates repetitive tasks, enhancing process efficiency.
  • Accuracy: Improves accuracy in operations like finance and HR.
  • Scalability: Offers scalable solutions for growing enterprises.
  • Cost Reduction: Reduces operational costs by streamlining processes.
  • Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis
 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Buyer's Guide
Automation Anywhere vs. Celonis
June 2025
Free Report: Automation Anywhere vs. Celonis
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