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Celonis vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Celonis boosts ROI through process efficiency, faster order processing, client satisfaction, and automation, achieving rapid cost savings.
Sentiment score
7.1
Users see ROI in 2-3 years with UiPath, valuing efficiency and cost savings from data insights and automation.
In my opinion, there's a positive return on investment.
 

Customer Service

Sentiment score
6.7
Celonis support is praised for responsiveness and expertise, though some users experience delays and require multiple interactions.
Sentiment score
7.5
UiPath Process Mining support is responsive and effective, resolving most issues swiftly, but improvements in expertise are suggested.
I find customer service to be responsive and they usually address issues promptly.
Customer service was super helpful and super responsive during the deployment.
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
7.5
Celonis offers high scalability and seamless integration, effectively supporting numerous users and roles across various enterprise environments.
Sentiment score
7.2
UiPath Process Mining offers scalable solutions for diverse deployments, despite challenges with large data and integration costs.
At the moment, I'd rate scalability six or seven out of ten.
UiPath as a whole is scalable and works well for large-scale organizations.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
 

Stability Issues

Sentiment score
8.1
Celonis provides highly stable, reliable performance with minimal downtime and effectively standardizes information, despite occasional configuration challenges.
Sentiment score
8.0
UiPath Process Mining is generally stable with occasional lags; users rate stability highly but note documentation and robustness issues.
It's super stable.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

Celonis requires upgrades in flexibility, integration, user-friendliness, data handling, and pricing to address its complexities and improve usability.
UiPath Process Mining requires enhanced user-friendliness, integration, competitive pricing, AI features, and better data management and processing capabilities.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
Celonis CPM is not compatible with our country's cybersecurity policy.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Adoption is the key.
 

Setup Cost

Celonis is costly for SMBs, with high fees; free versions exist, but licensing needs improvement for flexibility.
UiPath Process Mining offers valuable solutions with complex pricing, high costs, and potential discounts, especially for existing UiPath users.
I think it's relatively expensive, but it's also good.
Based on client feedback, I have heard that the pricing for Celonis is considered high.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
 

Valuable Features

Celonis enhances process mining with automation, AI optimizations, and analytics, offering seamless integration and insights for efficient decision-making.
UiPath Process Mining enhances efficiency with analytics, visualization, intelligent automation, and seamless ERP/CRM integration, boosting adaptability and scalability.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
It's the first solution that combines business competence and capabilities with technological capabilities.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It is excellent in its ability to help us turn raw data into actionable information.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
 

Categories and Ranking

Celonis
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
UiPath Process Mining
Ranking in Process Mining
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Process Mining category, the mindshare of Celonis is 21.4%, up from 16.0% compared to the previous year. The mindshare of UiPath Process Mining is 6.7%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
15%
Financial Services Firm
11%
University
6%
Educational Organization
57%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
What needs improvement with UiPath Process Mining?
Adoption is the key. The solution can give great results, but many times, we struggle to drive adoption.
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Celonis vs. UiPath Process Mining and other solutions. Updated: June 2025.
856,874 professionals have used our research since 2012.