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Celonis vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Celonis enhances ROI by improving efficiency, reducing costs, boosting satisfaction, and enabling resource redeployment for significant value.
Sentiment score
7.1
Users experience high ROI with UiPath Process Mining due to improved efficiency, reduced costs, and quick implementation benefits.
In my opinion, there's a positive return on investment.
 

Customer Service

Sentiment score
6.8
Celonis support is responsive and helpful, with timely solutions, though complex issues may face delays and communication challenges.
Sentiment score
7.5
UiPath Process Mining is praised for support excellence, though some users see room for improvement in response speed and expertise.
I find customer service to be responsive and they usually address issues promptly.
Customer service was super helpful and super responsive during the deployment.
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
7.5
Celonis excels in scalability with seamless integration, customization, and adaptability, despite concerns over costs compared to traditional tools.
Sentiment score
7.2
UiPath Process Mining effectively scales with increasing users, offering smooth expansion but facing challenges with legacy applications and large data.
At the moment, I'd rate scalability six or seven out of ten.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
 

Stability Issues

Sentiment score
8.1
Celonis is reliable, stable, with high data consistency, though minor onboarding challenges and occasional cloud issues may occur.
Sentiment score
8.0
UiPath Process Mining is stable, often rated 7-9, but may crash with high data; training updates pose challenges.
It's super stable.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

Celonis requires improvements in flexibility, user-friendliness, integration, automation, interface, pricing, communication, training, and compatibility.
UiPath Process Mining requires improved integration, usability, automation, AI features, competitive pricing, and better onboarding and training resources.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
Changes in Celonis are packaged as assets, and when I publish an asset, it applies to the entire package, which makes tracing history difficult.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
Adoption is the key.
It should focus on identifying opportunities for automation and resource allocation efficiently.
 

Setup Cost

Celonis pricing is high, suitable for enterprises, and varies by data use with partner and user-cost differences.
UiPath Process Mining is seen as costly, with high licensing and maintenance fees, complicating ROI assessments for small businesses.
Based on client feedback, I have heard that the pricing for Celonis is considered high.
I think it's relatively expensive, but it's also good.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
 

Valuable Features

Celonis enhances process optimization with user-friendly interfaces, powerful analytics, automation, machine learning, and seamless integration capabilities.
UiPath Process Mining excels in visualization, analysis, and integration, enhancing automation and process mapping for diverse business needs.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It's the first solution that combines business competence and capabilities with technological capabilities.
It is excellent in its ability to help us turn raw data into actionable information.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
 

Categories and Ranking

Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
53
Ranking in other categories
No ranking in other categories
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of Celonis is 19.8%, up from 15.8% compared to the previous year. The mindshare of UiPath Process Mining is 6.8%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
11%
University
6%
Educational Organization
68%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is positioned on the expensive tier, with enterprise-level plans being costly. Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with...
What needs improvement with UiPath Process Mining?
One area for improvement is the integration with legacy systems, which can be challenging, especially with older and in-house developed systems that lack good event logs. The setup for process mini...
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Celonis vs. UiPath Process Mining and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.