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Celonis vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Celonis boosts ROI through process efficiency, faster order processing, client satisfaction, and automation, achieving rapid cost savings.
Sentiment score
6.7
UiPath Process Mining offers up to 40% ROI by enhancing productivity, reducing costs, and improving efficiency within one to two years.
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
In my opinion, there's a positive return on investment.
Head of Commercial Excellence at Sartorius AG
 

Customer Service

Sentiment score
6.7
Celonis support is praised for responsiveness and expertise, though some users experience delays and require multiple interactions.
Sentiment score
7.0
UiPath Process Mining's responsive customer support is praised for effectively addressing automation and configuration issues, enhancing user satisfaction.
It took more than two weeks to receive a response.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
Customer service was super helpful and super responsive during the deployment.
Head of Commercial Excellence at Sartorius AG
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
Senior Development Manager at Lutech
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
They prioritize support based on the number of licenses purchased by an organization
Senior Software Engineer at a tech services company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Celonis offers high scalability and seamless integration, effectively supporting numerous users and roles across various enterprise environments.
Sentiment score
7.0
UiPath Process Mining is highly scalable, integrating well across industries and departments, efficiently managing workloads and complex scenarios.
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
At the moment, I'd rate scalability six or seven out of ten.
Senior Development Manager at Lutech
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
Senior Software Engineer at a tech services company with 10,001+ employees
UiPath as a whole is scalable and works well for large-scale organizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
 

Stability Issues

Sentiment score
8.1
Celonis provides highly stable, reliable performance with minimal downtime and effectively standardizes information, despite occasional configuration challenges.
Sentiment score
7.8
UiPath Process Mining is reliable with a 94-96% success rate, though documentation and high-volume stability can improve.
It's super stable.
Head of Commercial Excellence at Sartorius AG
We find UiPath Process Mining to be generally stable, particularly with the current build.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
 

Room For Improvement

Celonis requires upgrades in flexibility, integration, user-friendliness, data handling, and pricing to address its complexities and improve usability.
Users desire enhanced usability, AI insights, better integration, simplified onboarding, more tutorials, and improved tools in UiPath Process Mining.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
Head of Commercial Excellence at Sartorius AG
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
Senior Development Manager at Lutech
Changes in Celonis are packaged as assets, and when I publish an asset, it applies to the entire package, which makes tracing history difficult.
Senior Application Developer at Fujitsu
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
It should focus on identifying opportunities for automation and resource allocation efficiently.
Senior Software Engineer at a tech services company with 10,001+ employees
Adoption is the key.
Manager at a healthcare company with 10,001+ employees
 

Setup Cost

Celonis is costly for SMBs, with high fees; free versions exist, but licensing needs improvement for flexibility.
UiPath Process Mining pricing is variable, with costs based on user count, usage, and available discounts for bulk purchases.
I think it's relatively expensive, but it's also good.
Head of Commercial Excellence at Sartorius AG
Based on client feedback, I have heard that the pricing for Celonis is considered high.
Senior Application Developer at Fujitsu
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
Manager at a healthcare company with 10,001+ employees
It is a high price for a low rating.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
 

Valuable Features

Celonis enhances process mining with automation, AI optimizations, and analytics, offering seamless integration and insights for efficient decision-making.
UiPath Process Mining enhances process optimization through user-friendly interfaces, automation integration, and powerful visualization for data-driven decisions.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
Senior Application Developer at Fujitsu
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
Head of Commercial Excellence at Sartorius AG
It's the first solution that combines business competence and capabilities with technological capabilities.
Senior Development Manager at Lutech
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
Senior Software Engineer at a tech services company with 10,001+ employees
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
It is excellent in its ability to help us turn raw data into actionable information.
Manager at a healthcare company with 10,001+ employees
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
55
Ranking in other categories
AI Data Analysis (7th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Process Mining category, the mindshare of Celonis is 18.4%, up from 17.8% compared to the previous year. The mindshare of UiPath Process Mining is 5.9%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
Celonis18.4%
UiPath Process Mining5.9%
Other75.7%
Process Mining
 

Featured Reviews

PB
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
Process mining has transformed invoice prioritization and reduced duplicates across finance workflows
One of the valuable features is Action Flow. Another feature I appreciate is the Simulation Report that Celonis provides, which allows me to identify and predict future analysis. Celonis has also moved into Views, which is very interactive for business users, and these are the features I appreciate the most. With Action Flow, I addressed an issue where vendors were not receiving real-time status updates on their invoices. I created an Action Flow that provides vendors with real-time status information on their current invoices sent to our company. After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively. Regarding the Simulation Report, I used it to show the business what would happen if we changed some automation rates in the process, added more FTEs, or removed FTEs. I demonstrated to the business that if they changed these parameters by a certain number, they would see projected outcomes. Through this simulation, we identified that our cycle time was reduced by two days in one of the AR processes. Additionally, our invoices became prioritized, and the number of duplicate invoices was drastically reduced because we check for duplicates before posting and remove any duplicates. There have been many other savings, including P&L savings and cost reductions during the implementation of Celonis use cases.
GS
Manager at a healthcare company with 10,001+ employees
End-to-end visibility and transparency help remove bottlenecks
UiPath Process Mining impacts our company positively by providing us with a lot of insights. It helps us optimize our shared services operations. We can see where the process bottlenecks are and address them. It's useful for optimization and reducing bottlenecks across the business processes. UiPath Process Mining helps to free up staff's time for other projects. UiPath Process Mining helps save 10% to 12% of our time. UiPath Process Mining helps us reduce our total cost of ownership (TCO). It helps us reduce our TCO by approximately 5%. It has potential, but we are not using it fully. UiPath Process Mining takes two to three months to implement and another two to three months to adopt. We could see its value within four to six months. UiPath Process Mining comes with quite a few connectors and tools, so its integration capability is decent. UiPath Process Mining provides excellent end-to-end visibility as long as you have the right data source systems and quality. Many times, we struggle with data quality, but if you have good quality data, it provides you with good end-to-end results.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
12%
Financial Services Firm
10%
Energy/Utilities Company
6%
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise38
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise42
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In future releases, better integration towards overall business process orchestration would be beneficial for UiPath Process Mining.
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Celonis vs. UiPath Process Mining and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.