Catchpoint vs Splunk Observability Cloud comparison

Catchpoint and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #40 with an average rating of 8.0, while Splunk is ranked #11 with an average rating of 8.6. Catchpoint holds a 0.5% mindshare in APM, compared to Splunk’s 1.1% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,020 Views
615 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 52 Splunk Observability Cloud reviews

1,960 Views
1,163 Comparison Views

94% willing to recommend

Catchpoint

Splunk Observability Cloud

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Executive SummaryUpdated on Feb 6, 2025

Catchpoint and Splunk Observability Cloud are both competing in the performance monitoring solutions category. Splunk Observability Cloud typically holds a competitive edge due to its comprehensive features, while Catchpoint is strong in pricing and support areas.

Features:Catchpoint offers advanced transaction monitoring and real-time notifications that are crucial for understanding end-user experience. Its dashboard provides a graphical representation of market status, making it easy to identify issues. This tool also integrates well with other systems for better visibility. Meanwhile, Splunk Observability Cloud is noted for its powerful data analytics capabilities, seamless integration with other Splunk services, and robust log searching and indexing features. It also excels in visualizing data through customizable dashboards and offers a holistic view of microservice interactions.

Room for Improvement:Catchpoint could enhance its details in client-side session monitoring and API monitoring to match evolving needs. Its data slicing techniques, though useful, could be more intuitive. More advanced drill-down features would also improve the product's usability. Splunk Observability Cloud could benefit from simplifying its deployment process, expanding support for more third-party integrations, and refining its alert systems to reduce noise. Additionally, improvements in out-of-the-box tutorials and documentation would facilitate better user onboarding.

Ease of Deployment and Customer Service:Catchpoint is recognized for its straightforward deployment and strong customer service with rapid response times, even at higher support tiers. Splunk Observability Cloud, despite its complex setup that may require technical proficiency, offers extensive support resources that are highly valued by users, contributing positively to their overall experience.

Pricing and ROI:Catchpoint is often more attractive due to its transparent pricing and cost-effectiveness, delivering a strong ROI with a lower initial investment. Splunk Observability Cloud, while involving a higher setup cost, justifies this with substantial ROI stemming from its extensive feature set, offering depth in analytics that can be invaluable for businesses requiring comprehensive monitoring capabilities.

To learn more, read our detailed Catchpoint vs. Splunk Observability Cloud Report (Updated: April 2025).

Buyer's Guide

Catchpoint vs. Splunk Observability Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

40th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (59th), Digital Experience Monitoring (DEM) (9th)

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

11th

Ranking in Cloud Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (9th), Container Management (8th)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint's customer service and support are valuable."

"Catchpoint provides a great amount of information."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

More Catchpoint pros

"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."

"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."

"The data collection from our VMs, containers, databases, and backend components is valuable."

"The solution is stable and reliable."

"It can monitor, get the data, and then report on the data."

"Splunk APM has helped us to standardize logging and monitoring procedures."

"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."

"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."

More Splunk Observability Cloud pros

Cons

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Catchpoint can be improved by focusing solely on network monitoring."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

More Catchpoint cons

"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."

"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."

"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."

"I would like to see an improvement and some innovation in the customer interface."

"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."

"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."

"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."

"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"It appears to be expensive compared to competitors."

"It is expensive."

"Splunk Observability Cloud is expensive."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"Splunk has been fairly expensive, but it has been predictable."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"The solution's pricing is costly."

"The pricing is based on several factors, including the scale of deployment."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

49%

Financial Services Firm

14%

Computer Software Company

Retailer

Financial Services Firm

18%

Computer Software Company

15%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...

See all answers

What is your primary use case for SignalFx?

The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...

See all answers

Comparisons

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Compared 17% of the time

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New Relic vs Catchpoint

Compared 11% of the time

Splunk AppDynamics vs Catchpoint

Compared 7% of the time

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Compared 20% of the time

Dynatrace vs Splunk Observability Cloud

Compared 6% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 6% of the time

Rancher Labs vs Splunk Observability Cloud

Compared 4% of the time

ServiceNow IT Operations Management vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

Catchpoint

May 2025

Download Catchpoint product report

Buyer's Guide

Splunk Observability Cloud

April 2025

Download Splunk Observability Cloud product report

Also Known As

No data available

Splunk Infrastructure Monitoring

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?

Log Search: Efficiently search and analyze log data for enhanced insights.
Data Integration: Fast integration across platforms for comprehensive visibility.
Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
Cloud Integration: Seamless integration with cloud services for scalable solutions.
Application Performance Monitoring: Advanced tools for improving application performance.

What benefits and ROI should be expected?

Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
Operational Efficiency: Enhancements in data analysis lead to efficient operations.
Business Resilience: Supports adaptability and swift responses to changing needs.
Security Management: Enhances threat identification and response through real-time alerts.
Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk

Sample Customers

Information Not Available

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

Catchpoint vs. Splunk Observability Cloud

April 2025

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