BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) comparison

BlackBerry and Cisco are both solutions in the Enterprise Mobility Management (EMM) category. BlackBerry is ranked #19, while Cisco is ranked #6 with an average rating of 8.6. BlackBerry holds a 0.9% mindshare in EMM, compared to Cisco’s 2.2% mindshare. Additionally, 78% of BlackBerry users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

Cisco Meraki Systems Manager and BlackBerry Enterprise Mobility Suite compete in the enterprise mobility management category. Cisco Meraki is noted for its user-friendly management and integration with networking solutions, while BlackBerry is favored for its security features and comprehensive device control.

Features: Cisco Meraki Systems Manager integrates seamlessly with other Cisco products, supports comprehensive device management, and offers real-time monitoring. BlackBerry Enterprise Mobility Suite provides advanced security features, supports multiple devices and operating systems, and includes a secure application management solution.

Room for Improvement: Cisco Meraki could improve its reporting functionalities, enhance granular policy settings, and offer more flexible licensing options. BlackBerry could benefit from a more intuitive setup process, streamlined user interface, and improved technical support resources.

Ease of Deployment and Customer Service: Cisco Meraki is known for straightforward deployment and effective customer service, which makes onboarding quicker. BlackBerry's deployment process is more complex but offers high security, and its customer service is praised for responsiveness and in-depth knowledge.

Pricing and ROI: Cisco Meraki is seen as cost-effective and provides high ROI, especially for organizations leveraging Cisco networks. BlackBerry Enterprise Mobility Suite has a higher initial setup cost but offers significant ROI due to its unmatched security features and comprehensive control options.

To learn more, read our detailed BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) Report (Updated: September 2025).

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of October 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 31.3%, down from 36.6% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 0.9%, up from 0.7% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Market Share Distribution
Product	Market Share (%)
Microsoft Intune	31.3%
Cisco Meraki Systems Manager (MDM+EMM)	2.2%
BlackBerry Enterprise Mobility Suite	0.9%
Other	65.6%

Enterprise Mobility Management (EMM)

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Denni Sembiring

Deputy Technical Service Lead at Halodata

Review about BlackBerry Enterprise Mobility Suite

For the purpose of better performance is we have some applications, internal applications, that work on document but when we did integration with BlackBerry Edit from BlackBerry Enterprise, yeah. I think that we failed. We failed on that integration. We cannot integrate that BlackBerry Edit. BlackBerry Edit has issues for editing any document. We have other internal applications that can bring or field documents but cannot edit into BlackBerry Edit. There's room for improvement with editing documents. When I was the [inaudible 00:09:48] for BlackBerry Enterprise, maybe they need to create... I'm so sorry. Because for month or once on a month, I need to delete database or some database logs from BlackBerry that use much [crosstalk 00:10:09]- I think the database slow because the BlackBerry Enterprise, it have database that put inside SQL Server, so every month I need to check the hard disk if it is sufficient to handle the database files or not. Every month, I need to check hard disk, so if it's not sufficient or it's already full, I need to delete some logs. I think on the UEM server, they can keep the database or hard disk performance, like approval. So from the UEM server, we can delete any file that is not used anymore. Yeah, something like that, I think.

Read full review

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Has simplified hardware issue identification but needs integrated communication options

We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Autopilot is a feature I really like."

"First of all, the integration with the rest of Microsoft's products is a major win."

"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."

"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."

"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."

"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."

"The ability to switch between Affinity and non-Affinity enrollment is great."

"The most valuable feature of Microsoft Intune is patching-related capabilities."

More Microsoft Intune pros

"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."

"Access to the emails on the go was most valuable. Having access to your emails in a secure way is one of the most important features of this solution. Blackberry ensures data security, and as a user, I can use it while on roaming or wherever I am."

"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."

"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."

"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."

"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."

"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."

"The technical support for the solution is excellent."

More BlackBerry Enterprise Mobility Suite pros

"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."

"We use this solution for MDM."

"The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."

"It’s helped us manage our endpoints."

"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."

"The web portal provides status reporting and ease of configuration."

"The product provides a universal dashboard."

"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."

More Cisco Meraki Systems Manager (MDM+EMM) pros

Cons

"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."

"The Mac integration has room for improvement."

"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."

"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."

"There are a couple of issues with stability."

"It would be helpful if there was proactive remediation."

"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."

"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."

More Microsoft Intune cons

"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."

"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."

"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."

"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."

"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."

"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."

"Some users have complained that some features cannot be done through the BlackBerry Access Hub."

"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."

More BlackBerry Enterprise Mobility Suite cons

"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."

"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."

"They need to allocate more energy in terms of their offering to devices that are not Apple devices."

"While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools."

"Sometimes, the integrations are a bit tough."

"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""

"System's compatibility with Google Chrome could be improved."

"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."

More Cisco Meraki Systems Manager (MDM+EMM) cons

Pricing and Cost Advice

"For organizations that are a Microsoft shop, the pricing is compelling."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

More Microsoft Intune pricing and cost advice

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"It's extremely competitive and very good for a product in this sphere."

"Meraki MDM is the cheapest solution we have used."

"My clients find it a bit expensive compared to other systems."

"The price is high for the market."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"This product is reasonably priced."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

28%

Manufacturing Company

Energy/Utilities Company

Real Estate/Law Firm

Computer Software Company

16%

Manufacturing Company

11%

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

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What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

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What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...

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What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...

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Comparisons

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Compared 7% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 6% of the time

IBM MaaS360 vs Microsoft Intune

Compared 5% of the time

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Workspace ONE UEM vs BlackBerry Enterprise Mobility Suite

Compared 36% of the time

SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 12% of the time

IBM MaaS360 vs BlackBerry Enterprise Mobility Suite

Compared 11% of the time

ManageEngine Endpoint Central vs BlackBerry Enterprise Mobility Suite

Compared 10% of the time

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Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 22% of the time

Samsung Knox vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 10% of the time

Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 9% of the time

IBELEM PushManager vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 6% of the time

Jamf Pro vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 5% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

October 2025

Download Microsoft Intune product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

October 2025

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM)

October 2025

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Meraki MDM

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.

BlackBerry

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

September 2025

Free Report: BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) and other solutions. Updated: September 2025.

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