BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) comparison

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 27.5%, down from 35.1% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 1.4%, up from 0.7% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.6%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	27.5%
Cisco Meraki Systems Manager (MDM+EMM)	2.6%
BlackBerry Enterprise Mobility Suite	1.4%
Other	68.5%

Enterprise Mobility Management (EMM)

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Has simplified hardware issue identification but needs integrated communication options

We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The many policies available in Microsoft Intune for managing our devices are valuable."

"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."

"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."

"Intune's feature that I have found most valuable is its auto-pilot feature."

"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."

"Autopilot is the most valuable feature."

"The most valuable feature of Intune is the central dashboard for compliance and policy management."

"The Autopilot feature is the most valuable because it saves significant time on managing devices. We can ship devices globally, and users can set them up on their own. It's convenient."

More Microsoft Intune pros

"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."

"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."

"The most important feature is Blackberry Work, for sure, because that is where you have email."

"We can access emails within the active sync."

"Access to the emails on the go was most valuable. Having access to your emails in a secure way is one of the most important features of this solution. Blackberry ensures data security, and as a user, I can use it while on roaming or wherever I am."

"It does support hardware and operating system configurations from every angle."

"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."

"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."

More BlackBerry Enterprise Mobility Suite pros

"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."

"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."

"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."

"It's extremely competitive and very good for a product in this sphere."

"The proprietary standards and modules are the most valuable features."

"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."

"The solution is straightforward to set up."

"Security is the main feature because the company is reliable."

More Cisco Meraki Systems Manager (MDM+EMM) pros

Cons

"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."

"In future releases, I would like to see better integration with Apple products."

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."

"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."

"There could be more features added. For me, as I mentioned, one area is the reporting. If the reporting became better, I think you would not need to use more RMMs."

"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."

"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."

More Microsoft Intune cons

"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."

"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."

"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."

"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."

"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."

"Second level support needs to have strong knowledge of the product."

"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."

"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."

More BlackBerry Enterprise Mobility Suite cons

"The solution's integration with other products could be improved."

"They need to allocate more energy in terms of their offering to devices that are not Apple devices."

"The tool's pricing needs to be more flexible like Cisco's."

"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""

"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."

"Sometimes, the integrations are a bit tough."

"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."

"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."

More Cisco Meraki Systems Manager (MDM+EMM) cons

Pricing and Cost Advice

"Intune is included with our F3 and E5 licenses."

"The product is expensive."

"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."

"It's reasonable. They're not giving it away, but it's reasonable."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

More Microsoft Intune pricing and cost advice

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"Cisco Meraki Systems Manager is an expensive solution."

"My clients find it a bit expensive compared to other systems."

"Meraki MDM is the cheapest solution we have used."

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"It's extremely competitive and very good for a product in this sphere."

"The price is high for the market."

"This product is reasonably priced."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

Financial Services Firm

18%

Outsourcing Company

12%

Real Estate/Law Firm

Energy/Utilities Company

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	51
Large Enterprise	166

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

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What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

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The product provides a universal dashboard.

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the res...

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Product Reports

Download Microsoft Intune product report

Microsoft Intune

February 2026

BlackBerry Enterprise Mobility Suite

Download BlackBerry Enterprise Mobility Suite product report

BlackBerry Enterprise Mobility Suite report

Cisco Meraki Systems Manager (MDM+EMM)

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Cisco Meraki Systems Manager (MDM+EMM) report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Meraki MDM

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.

BlackBerry

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)