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BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
358
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BlackBerry Enterprise Mobil...
Ranking in Enterprise Mobility Management (EMM)
18th
Average Rating
7.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
8th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Mobile Device Management (MDM) (5th)
 

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 2.0%, up from 0.7% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune23.8%
Cisco Meraki Systems Manager (MDM+EMM)2.9%
BlackBerry Enterprise Mobility Suite2.0%
Other71.3%
Enterprise Mobility Management (EMM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
reviewer1310304 - PeerSpot reviewer
IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees
Helpful technical support, and performs well, but initial setup could be simplified
They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.
Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Has simplified hardware issue identification but needs integrated communication options
We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its protection policies are most valuable, it protects mobile devices as well as individual apps, it is pretty scalable, and its documentation is also pretty good."
"Its most valuable aspect is it is very connected with the Microsoft ecosystem."
"Microsoft Intune is a tool designed for enterprise customers to protect enterprise data from leakage or sharing."
"Conditional access helps me control uncontrolled access."
"What I appreciate the most about Microsoft Intune is that it's quick and easy to use from an authenticator perspective. There is simplicity in securing our platform. Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"The solution’s most valuable feature is its ease of use."
"It provides control over all mobile devices that are being connected to the corporate network."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"I think it's a very solid product and people generally like it."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"Compared to the product that we upgraded from, we have received great responses from our end users who are appreciative of the following: They can access their calendar in events better than the other product that we were using."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"My customers find that they don't have to worry about managing their VPN connections for their mobile users, because BlackBerry handles all of that, as opposed to if you're just using Office 365."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."
"The solution is simple."
"The features I've found most valuable are the response time and that you can create multiple systems."
"The analysis of traffic and configuration capabilities are the most valuable aspects for us."
"The ability to push out applications is a great aspect of the solution."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"If you want something that's going to work and scale very well, and allow you to pre-configure the devices before you get them into the company, then Cisco Meraki Systems Manager (MDMEMM) is a great option."
"The proprietary standards and modules are the most valuable features."
 

Cons

"There were several bugs with stability."
"There is room for improvement in the remediation and detection modules, which are currently about eighty percent fully functional."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"In Microsoft Intune, error messages are an area that has room for improvement. Regarding error messages, I would like to see more detailed logs added."
"Technical support is not that great."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"One issue that is very annoying at that moment, that we're having an argument about with BlackBerry, is the inability to remove the signature automatically from the server."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"Because we were upgrading from Good Control to UEM, it was very complex to do that method."
"It didn’t help us because we ran into lot of issues, and BlackBerry support couldn’t figure out the issues in a timely fashion."
"From the past to the present, before mobility location, we frequently required a restart."
"From the past to the present, before mobility location, we frequently required a restart."
"Clumsy user interface"
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"The cost of installing this solution can be more expensive depending on who is doing the installation."
"Personally, we don't plan to continue to use it going forward. While the Apple side of the solution is great, the Windows side just has a lot of problems."
"Geofency polices are great, but it depends on how the device has the localization services configured."
"The price of the solution could be reduced."
"The tool's pricing needs to be more flexible like Cisco's."
"The price of the solution could be reduced."
"While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools."
 

Pricing and Cost Advice

"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"While Microsoft charges for actual usage, it lacks discount options."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Every customer used to purchase licenses based on their needs."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."
"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."
"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."
"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."
"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."
"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."
"We currently pay by the year, but the licenses are calculated on a monthly basis."
"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."
"This product is reasonably priced."
"Meraki MDM is the cheapest solution we have used."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"Cisco Meraki Systems Manager is an expensive solution."
"My clients find it a bit expensive compared to other systems."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"The price is high for the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
20%
Construction Company
10%
Outsourcing Company
10%
Energy/Utilities Company
7%
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise59
Large Enterprise181
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise19
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise14
 

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What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the res...
What is your primary use case for Cisco Meraki Systems Manager (MDM+EMM)?
I work with system management in Cisco Meraki Systems Manager (MDM+EMM) products. Our usual use cases for Cisco Merak...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
Meraki MDM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.