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BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
273
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BlackBerry Enterprise Mobil...
Ranking in Enterprise Mobility Management (EMM)
19th
Average Rating
7.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Mobile Device Management (MDM) (3rd)
 

Mindshare comparison

As of June 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.5%, down from 37.7% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 0.7%, down from 0.8% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
reviewer1310304 - PeerSpot reviewer
Helpful technical support, and performs well, but initial setup could be simplified
They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.
GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"I particularly appreciate the administration and security features, which can be deployed easily."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"Microsoft Intune does a great job of helping protect our environment."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"We were able to utilize Android for Work-Premium in BlackBerry Android devices."
"The technical support for the solution is excellent."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"It has a good ease of use, and its intuitive."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."
"The solution is simple."
"We use this solution for MDM."
"The solution is easy to use and support."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"The UI is easy to learn."
"The product provides a universal dashboard."
 

Cons

"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"There are a couple of issues with stability."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"There is room for improvement in the remediation and detection modules, which are currently about eighty percent fully functional."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"The newest features sometimes pop in very slowly."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"The initial installation could be simplified."
"The solution's integration with other products could be improved."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"Meraki is limiting our connections."
"The solution can be expensive."
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"It would be beneficial to have better integration with other OS."
"Sometimes, the integrations are a bit tough."
 

Pricing and Cost Advice

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"It is expensive. The cost depends on the license that we choose."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."
"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."
"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."
"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."
"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."
"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."
"We currently pay by the year, but the licenses are calculated on a monthly basis."
"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."
"My clients find it a bit expensive compared to other systems."
"This product is reasonably priced."
"The price is high for the market."
"Cisco Meraki Systems Manager is an expensive solution."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"Meraki MDM is the cheapest solution we have used."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"It's extremely competitive and very good for a product in this sphere."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Educational Organization
11%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
25%
Computer Software Company
10%
Government
8%
Real Estate/Law Firm
8%
Educational Organization
27%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
Meraki MDM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.