BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) comparison

BlackBerry and Cisco are both solutions in the Enterprise Mobility Management (EMM) category. BlackBerry is ranked #18, while Cisco is ranked #8 with an average rating of 8.7. BlackBerry holds a 2.0% mindshare in EMM, compared to Cisco’s 2.9% mindshare. Additionally, 78% of BlackBerry users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

Cisco Meraki Systems Manager and BlackBerry Enterprise Mobility Suite compete in the enterprise mobility management category. Cisco Meraki is noted for its user-friendly management and integration with networking solutions, while BlackBerry is favored for its security features and comprehensive device control.

Features: Cisco Meraki Systems Manager integrates seamlessly with other Cisco products, supports comprehensive device management, and offers real-time monitoring. BlackBerry Enterprise Mobility Suite provides advanced security features, supports multiple devices and operating systems, and includes a secure application management solution.

Room for Improvement: Cisco Meraki could improve its reporting functionalities, enhance granular policy settings, and offer more flexible licensing options. BlackBerry could benefit from a more intuitive setup process, streamlined user interface, and improved technical support resources.

Ease of Deployment and Customer Service: Cisco Meraki is known for straightforward deployment and effective customer service, which makes onboarding quicker. BlackBerry's deployment process is more complex but offers high security, and its customer service is praised for responsiveness and in-depth knowledge.

Pricing and ROI: Cisco Meraki is seen as cost-effective and provides high ROI, especially for organizations leveraging Cisco networks. BlackBerry Enterprise Mobility Suite has a higher initial setup cost but offers significant ROI due to its unmatched security features and comprehensive control options.

To learn more, read our detailed BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) Report (Updated: April 2026).

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 2.0%, up from 0.7% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	23.8%
Cisco Meraki Systems Manager (MDM+EMM)	2.9%
BlackBerry Enterprise Mobility Suite	2.0%
Other	71.3%

Enterprise Mobility Management (EMM)

Featured Reviews

Varun Mehra

Collaboration Support Engineer at a retailer with 11-50 employees

Centralized device management has transformed security and streamlined remote provisioning

One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.

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reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Has simplified hardware issue identification but needs integrated communication options

We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a very helpful and easy solution."

"It is user-friendly, and the performance is also good. It is a convenient product"

"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."

"The most important thing for me is the autopilot feature."

"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."

"The most valuable aspect of the product is data loss prevention, which is really a benefit of the platform in general."

"The best feature of Microsoft Intune is that it managed the endpoints."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

More Microsoft Intune pros

"It does support hardware and operating system configurations from every angle."

"My customers find that they don't have to worry about managing their VPN connections for their mobile users, because BlackBerry handles all of that, as opposed to if you're just using Office 365."

"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."

"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."

"We were able to utilize Android for Work-Premium in BlackBerry Android devices."

"We can access emails within the active sync."

"Cylance, their newest antivirus product, is the most valuable feature for us so far."

"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."

More BlackBerry Enterprise Mobility Suite pros

"Systems Manager is another cloud service from Cisco Meraki that helps you to manage all the devices in your organization, so you can deploy apps to all your devices around the world in a few clicks and in a few minutes."

"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."

"It’s helped us manage our endpoints."

"The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."

"If you want something that's going to work and scale very well, and allow you to pre-configure the devices before you get them into the company, then Cisco Meraki Systems Manager (MDMEMM) is a great option."

"The cloud manager is user-friendly, and I can manage everything from one dashboard."

"The analysis of traffic and configuration capabilities are the most valuable aspects for us."

"They can provide detailed information about your devices, including their validity, license status, etc."

More Cisco Meraki Systems Manager (MDM+EMM) pros

Cons

"There are a few security features that are not available in Microsoft Intune, when compared to other products."

"The reporting needs to be a bit more interactive."

"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."

"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."

"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."

"The major problem with this product is that there can be delays in the deployment of new policies."

"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."

More Microsoft Intune cons

"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."

"It didn’t help us because we ran into lot of issues, and BlackBerry support couldn’t figure out the issues in a timely fashion."

"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."

"From the past to the present, before mobility location, we frequently required a restart."

"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."

"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."

"The pain points for us would be the activation."

"It's too difficult to manage ourselves. We have to get a third-party in to do that."

More BlackBerry Enterprise Mobility Suite cons

"Security could be improved, and there could be more features that enable you to customize the end customer solution."

"In my opinion, the equipment availabilities and competitive pricings could be improved."

"The cost of the solution is a bit high."

"I would like the system's compatibility with Google Chrome to be improved."

"It would be beneficial to have better integration with other OS."

"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."

"The maintenance is average."

More Cisco Meraki Systems Manager (MDM+EMM) cons

Pricing and Cost Advice

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"The pricing needs improvement."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

"Every customer used to purchase licenses based on their needs."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

More Microsoft Intune pricing and cost advice

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"The price is high for the market."

"It's extremely competitive and very good for a product in this sphere."

"Cisco Meraki Systems Manager is an expensive solution."

"Meraki MDM is the cheapest solution we have used."

"This product is reasonably priced."

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"My clients find it a bit expensive compared to other systems."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

20%

Construction Company

11%

Outsourcing Company

10%

Energy/Utilities Company

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	146
Midsize Enterprise	59
Large Enterprise	175

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	14

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What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

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The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...

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Comparisons

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Compared 9% of the time

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Compared 4% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

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Workspace ONE UEM vs BlackBerry Enterprise Mobility Suite

Compared 20% of the time

IBM MaaS360 vs BlackBerry Enterprise Mobility Suite

Compared 12% of the time

Jamf Pro vs BlackBerry Enterprise Mobility Suite

Compared 11% of the time

SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 8% of the time

Ivanti Endpoint Manager vs BlackBerry Enterprise Mobility Suite

Compared 3% of the time

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Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 12% of the time

Jamf Pro vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 8% of the time

Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 8% of the time

IBELEM PushManager vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 5% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

April 2026

Download Microsoft Intune product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

May 2026

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM)

May 2026

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Meraki MDM

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Cisco Meraki Systems Manager (MDM+EMM) enhances enterprise device management with centralized cloud-based control and robust security. Leveraging intuitive dashboards, it enables seamless deployment and management of applications and devices, supporting diverse environments with efficient scalability and minimal downtime.

Cisco Meraki Systems Manager (MDM+EMM) delivers a cloud-centric approach to managing enterprise networks by offering simplified device and application management. With strong security features such as geofencing, remote erasure, and secure access, it addresses critical needs in security policy enforcement and network monitoring. The system's analytics and extensive reporting capabilities offer insights that refine performance across device-heavy landscapes. Despite its advanced functionalities, areas for improvement include better scripting capabilities, broader compatibility with operating systems like Linux and Chromebooks, and stronger integration with third-party applications. Although pricing is considered high, the manager provides network visibility and control across devices like iPhones, tablets, and computers.

What are the key features of Cisco Meraki Systems Manager?

Cloud Management: Centralized, user-friendly interface for managing devices and applications.
Robust Security: Features like geofencing and secure access maintain network integrity.
Real-Time Analytics: Offers insights to optimize network performance with detailed reports.
Scalability: Supports seamless updates and handles large environments effectively.
Remote Control: Facilitates quick responses with remote wiping and troubleshooting abilities.

What benefits should users consider in Cisco Meraki evaluations?

Enhanced Efficiency: Streamlined processes for application deployment and device management.
Network Security: Comprehensive security features protect data and infrastructure.
Improved Insights: Access to detailed analytics improves decision-making.
Ultrafast Deployment: Rapid implementation minimizes downtime in dynamic environments.

Cisco Meraki Systems Manager is widely utilized across industries to manage and secure extensive networks. Educational institutions benefit from its mobile device management to ensure compliance and control over student devices. Retail environments leverage its centralized control to handle diverse endpoints, while healthcare providers count on its robust security capabilities to protect sensitive information and maintain network integrity. The manager's broad applicability ensures tailored management and security solutions for varied industry needs.

Cisco

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

April 2026

Free Report: BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) and other solutions. Updated: April 2026.

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