BlackBerry Enterprise Mobility Suite vs Cisco Meraki Systems Manager (MDM+EMM) comparison

BlackBerry and Cisco are both solutions in the Enterprise Mobility Management (EMM) category. BlackBerry is ranked #18, while Cisco is ranked #8 with an average rating of 8.7. BlackBerry holds a 2.0% mindshare in EMM, compared to Cisco’s 2.9% mindshare. Additionally, 78% of BlackBerry users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

Cisco Meraki Systems Manager and BlackBerry Enterprise Mobility Suite compete in the enterprise mobility management category. Cisco Meraki is noted for its user-friendly management and integration with networking solutions, while BlackBerry is favored for its security features and comprehensive device control.

Features: Cisco Meraki Systems Manager integrates seamlessly with other Cisco products, supports comprehensive device management, and offers real-time monitoring. BlackBerry Enterprise Mobility Suite provides advanced security features, supports multiple devices and operating systems, and includes a secure application management solution.

Room for Improvement: Cisco Meraki could improve its reporting functionalities, enhance granular policy settings, and offer more flexible licensing options. BlackBerry could benefit from a more intuitive setup process, streamlined user interface, and improved technical support resources.

Ease of Deployment and Customer Service: Cisco Meraki is known for straightforward deployment and effective customer service, which makes onboarding quicker. BlackBerry's deployment process is more complex but offers high security, and its customer service is praised for responsiveness and in-depth knowledge.

Pricing and ROI: Cisco Meraki is seen as cost-effective and provides high ROI, especially for organizations leveraging Cisco networks. BlackBerry Enterprise Mobility Suite has a higher initial setup cost but offers significant ROI due to its unmatched security features and comprehensive control options.

To learn more, read our detailed BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) Report (Updated: April 2026).

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 2.0%, up from 0.7% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	23.8%
Cisco Meraki Systems Manager (MDM+EMM)	2.9%
BlackBerry Enterprise Mobility Suite	2.0%
Other	71.3%

Enterprise Mobility Management (EMM)

Featured Reviews

Varun Mehra

Collaboration Support Engineer at a retailer with 11-50 employees

Centralized device management has transformed security and streamlined remote provisioning

One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.

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reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Has simplified hardware issue identification but needs integrated communication options

We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."

"The automatic patch management feature in the Intune Suite is helpful."

"It helps us manage user certificates."

"It meets the basic security needs and management needs for most organizations."

"We have not had any issues with the scalability."

"I would rate Microsoft Intune a nine out of ten."

"The most valuable features are that users can make screenshots, and devices only need the minimal version of iOS."

"The most valuable feature of Intune is the central dashboard for compliance and policy management."

More Microsoft Intune pros

"Provides access to our Lotus Notes system in a controlled and managed manner and is device agnostic with a similar interface for the gamet of devices in the market."

"It gives us the ability to have a container and the most secure possible application."

"The most important features would be instant messaging and the security that we get from the containerization."

"My customers find that they don't have to worry about managing their VPN connections for their mobile users, because BlackBerry handles all of that, as opposed to if you're just using Office 365."

"It was a big improvement to activate applications with one authentication; that was a big plus for the user experience."

"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."

"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."

"Every version upgrade has been straightforward."

More BlackBerry Enterprise Mobility Suite pros

"The cloud manager is user-friendly, and I can manage everything from one dashboard."

"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."

"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."

"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."

"The most efficient way is to prepare your integration in the cloud. After that, we can push your configuration from the cloud to the site once you connect the device. This process makes connecting the cloud and the new devices seamless and allows for easy configuration pushing."

"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."

"It's extremely competitive and very good for a product in this sphere."

"The most valuable feature of Meraki tools is the centralized management aspect, providing a very easy and efficient way to find and solve issues."

More Cisco Meraki Systems Manager (MDM+EMM) pros

Cons

"The generic answer to what can be improved is that I hope that the reporting needs to be a bit more interactive."

"If you're looking forward to deficiency, I'd say that the Endpoint Manager support at the lower levels is poor."

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."

"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."

"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."

"My assessment of the user experience of Microsoft Intune is that it is sometimes good and sometimes poor, depending on Microsoft's infrastructure."

"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."

"I would like to see Intune improve its handling of hybrid domain joins."

More Microsoft Intune cons

"I would like more support for Google Chromebook operating system, so I could manage it."

"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."

"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."

"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."

"The only thing is that the UEM service is a little slow. When you are using the UEM Web interface, it takes time to load."

"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."

"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."

"From the past to the present, before mobility location, we frequently required a restart."

More BlackBerry Enterprise Mobility Suite cons

"While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools."

"It would be beneficial to have better integration with other OS."

"The tool's pricing needs to be more flexible like Cisco's."

"The price of the solution could be reduced."

"Cisco is too expensive."

"An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the responsible person from that device, which would be very useful."

"In my opinion, the equipment availabilities and competitive pricings could be improved."

"They need to allocate more energy in terms of their offering to devices that are not Apple devices."

More Cisco Meraki Systems Manager (MDM+EMM) cons

Pricing and Cost Advice

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"It is not expensive."

"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"While Microsoft charges for actual usage, it lacks discount options."

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."

More Microsoft Intune pricing and cost advice

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"This product is reasonably priced."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"Meraki MDM is the cheapest solution we have used."

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"Cisco Meraki Systems Manager is an expensive solution."

"The price is high for the market."

"My clients find it a bit expensive compared to other systems."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

20%

Construction Company

11%

Outsourcing Company

10%

Energy/Utilities Company

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	142
Midsize Enterprise	57
Large Enterprise	170

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	14

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What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

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The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...

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What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the res...

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 9% of the time

IBM MaaS360 vs Microsoft Intune

Compared 9% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 4% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

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Workspace ONE UEM vs BlackBerry Enterprise Mobility Suite

Compared 21% of the time

IBM MaaS360 vs BlackBerry Enterprise Mobility Suite

Compared 12% of the time

Jamf Pro vs BlackBerry Enterprise Mobility Suite

Compared 11% of the time

SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 9% of the time

Ivanti Endpoint Manager vs BlackBerry Enterprise Mobility Suite

Compared 3% of the time

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Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 12% of the time

Jamf Pro vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 8% of the time

Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 8% of the time

IBELEM PushManager vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 5% of the time

Samsung Knox vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 5% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

April 2026

Download Microsoft Intune product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

May 2026

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM)

May 2026

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Meraki MDM

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Cisco Meraki Systems Manager (MDM+EMM) enhances enterprise device management with centralized cloud-based control and robust security. Leveraging intuitive dashboards, it enables seamless deployment and management of applications and devices, supporting diverse environments with efficient scalability and minimal downtime.

Cisco Meraki Systems Manager (MDM+EMM) delivers a cloud-centric approach to managing enterprise networks by offering simplified device and application management. With strong security features such as geofencing, remote erasure, and secure access, it addresses critical needs in security policy enforcement and network monitoring. The system's analytics and extensive reporting capabilities offer insights that refine performance across device-heavy landscapes. Despite its advanced functionalities, areas for improvement include better scripting capabilities, broader compatibility with operating systems like Linux and Chromebooks, and stronger integration with third-party applications. Although pricing is considered high, the manager provides network visibility and control across devices like iPhones, tablets, and computers.

What are the key features of Cisco Meraki Systems Manager?

Cloud Management: Centralized, user-friendly interface for managing devices and applications.
Robust Security: Features like geofencing and secure access maintain network integrity.
Real-Time Analytics: Offers insights to optimize network performance with detailed reports.
Scalability: Supports seamless updates and handles large environments effectively.
Remote Control: Facilitates quick responses with remote wiping and troubleshooting abilities.

What benefits should users consider in Cisco Meraki evaluations?

Enhanced Efficiency: Streamlined processes for application deployment and device management.
Network Security: Comprehensive security features protect data and infrastructure.
Improved Insights: Access to detailed analytics improves decision-making.
Ultrafast Deployment: Rapid implementation minimizes downtime in dynamic environments.

Cisco Meraki Systems Manager is widely utilized across industries to manage and secure extensive networks. Educational institutions benefit from its mobile device management to ensure compliance and control over student devices. Retail environments leverage its centralized control to handle diverse endpoints, while healthcare providers count on its robust security capabilities to protect sensitive information and maintain network integrity. The manager's broad applicability ensures tailored management and security solutions for varied industry needs.

Cisco

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

April 2026

Free Report: BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM)

Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Cisco Meraki Systems Manager (MDM+EMM) and other solutions. Updated: April 2026.

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