We performed a comparison between BlackBerry Enterprise Mobility Suite and Jamf Pro based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Autopilot is the most valuable feature of Microsoft Intune."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"The technical support for the solution is excellent."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"It gives us the ability to have a container and the most secure possible application."
"It does support hardware and operating system configurations from every angle."
"Every version upgrade has been straightforward."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"The remote wipe and lock features are by far the best tools."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"There is also zero-day support to all new Apple OS."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"The security features should be improved."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"The solution could improve by having better integration with Apple."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"From the past to the present, before mobility location, we frequently required a restart."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"The newest features sometimes pop in very slowly."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"The patch management needs improvement in Jamf Pro."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
More BlackBerry Enterprise Mobility Suite Pricing and Cost Advice →
BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, Ivanti Neurons for MDM and SOTI MobiControl, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.