Cisco Meraki Systems Manager (MDM+EMM) vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.0
Number of Reviews
174
Ranking in other categories
Configuration Management (3rd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (2nd)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
6th
Average Rating
8.4
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Number of Reviews
105
Ranking in other categories
Mobile Device Management (MDM) (1st)
 

Mindshare comparison

As of July 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 37.0%, down from 39.0% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.7%, down from 3.0% compared to the previous year. The mindshare of Jamf Pro is 15.3%, up from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
Unique Categories:
Configuration Management
12.2%
Remote Access
5.5%
No other categories found
Mobile Device Management (MDM)
46.9%
 

Featured Reviews

NK
Feb 13, 2023
Good patch management process, and works well with Windows, but does not work well with Apple devices
The primary use case of Microsoft Intune is for patch management and app deployment. Microsoft Intune is deployed in a hybrid environment and we use Atel cloud I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune…
TW
Apr 25, 2022
Easy to use with excellent analysis of traffic and configuration capabilities
We primarily use the solution in order to see devices connected to the network here The solution has improved our organization by allowing us to shed some light on how things work in our network. The analysis of traffic and configuration capabilities are the most valuable aspects for us. The…
QC
Jan 12, 2022
DEP enrollment is quite good, and it's not that difficult to run and maintain
We use it to manage all the devices in a bank for South Africa, as well as some African countries. We're one version behind because they just released the previous version on Saturday. So, we're just waiting for the cloud to be upgraded, and then we'll upgrade. We have an on-prem installation The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a helpful tool to manage BYOD policies."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"Autopilot is the most valuable feature."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"It has a useful device management feature."
"The mobile application management, MAM, is the most useful aspect of the solution."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."
"We use this solution for MDM."
"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."
"The solution is simple."
"The solution is easy to use. However, AirWatch or Workspace might be more powerful because we've encountered issues, such as manually managing Windows updates."
"The self-service is invaluable to the user."
"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"Self Service empowers the user and allows them to install the software they need when they need it."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
 

Cons

"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"The configuration and pricing can be improved."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"There is room for improvement in terms of pricing."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"System's compatibility with Google Chrome could be improved."
"The maintenance is average."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"We need better reporting options."
"Patch Management needs work to be efficient."
"For Windows, we have a reset option. We'd that option available for Mac."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
 

Pricing and Cost Advice

"Microsoft Intune's pricing is reasonable."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"The price could be better."
"The E5 license is expensive."
"Microsoft Intune is included in the E5 license at no additional cost."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"My clients find it a bit expensive compared to other systems."
"Meraki MDM is the cheapest solution we have used."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"This product is reasonably priced."
"The price is high for the market."
"It's extremely competitive and very good for a product in this sphere."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"The cost of Jamf is certainly worth the investment."
"This is a pricey solution."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"The setup is pricey upfront for support and setup."
"JumpStart is available at an additional cost."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Educational Organization
49%
Computer Software Company
13%
Government
5%
Manufacturing Company
3%
Educational Organization
37%
Computer Software Company
10%
Financial Services Firm
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing for Cisco Meraki Systems Manager is reasonable. One notable aspect is Microsoft's expertise in pricing st...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobi...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
It could always be cheaper, but I think the price is reasonable for what they offer.
What needs improvement with Jamf Pro?
It can always be better. There are still some features missing that Apple announced last year. Desktop support is sti...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.