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Cisco Meraki Systems Manager (MDM+EMM) vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
254
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
6th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Mobile Device Management (MDM) (3rd)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
16th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.8%, down from 37.9% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.8% compared to the previous year. The mindshare of Samsung Knox is 4.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."
"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."
"One of the main features of the solution is it allows the management of many devices in different ways."
"We have not experienced any bugs or glitches with this solution."
"The solution is stable."
"The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"The product provides a universal dashboard."
"The solution is easy to use. However, AirWatch or Workspace might be more powerful because we've encountered issues, such as manually managing Windows updates."
"It's very easy to just keep adding devices as needed."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"They can provide detailed information about your devices, including their validity, license status, etc."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"Overall, I would rate the solution as a 10."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
 

Cons

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"The mobile management is good for iPhone and iPad, but the Apple Mac management needs improvement. That is probably because Microsoft does not have low-level access to Apple Mac hardware. If you are doing basic things, it is okay, but if you want to image Apple Macs and do things like that, then Jamf is much better."
"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"Microsoft support was not very responsive, and it took approximately one and a half months to get on a call to clear what the problem was."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"One issue that Inutune can improve is password integration with the BitLocker key option. Another issue is assigning licenses. We can assign the licenses for some users on the BPM side, and our BPS users work on Outlook 365 but cannot access it there. A BPS person can go to the company portal and download Outlook 2016. They could improve the NDIS part to assign a license directly to the BPS person that allows them to install the Intune device manager directly on our system."
"The synchronization could be improved."
"The maintenance is average."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools."
"The tool's pricing needs to be more flexible like Cisco's."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"Features like private DNS would be very useful if pushed through Knox Manage."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
 

Pricing and Cost Advice

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"The pricing is good because customers are not complaining about it."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"My clients find it a bit expensive compared to other systems."
"Cisco Meraki Systems Manager is an expensive solution."
"This product is reasonably priced."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"It's extremely competitive and very good for a product in this sphere."
"Meraki MDM is the cheapest solution we have used."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
44%
Computer Software Company
13%
Manufacturing Company
5%
Financial Services Firm
4%
Comms Service Provider
16%
Computer Software Company
10%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
What is your experience regarding pricing and costs for Samsung Knox?
My experience is that Samsung Knox has a competitive price point, cheaper than its peers.
What needs improvement with Samsung Knox?
I recommend that Samsung Knox continue to build on its existing API capabilities to integrate with other products.
What is your primary use case for Samsung Knox?
Predominantly, I use Samsung Knox ( /products/samsung-knox-reviews ) at an enterprise level. Many enterprise customer...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Information Not Available
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Samsung Knox and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.