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Bizagi vs Lucidchart vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Process Automation Mindshare Distribution
ProductMindshare (%)
Bizagi3.7%
Camunda12.0%
Pega Platform5.3%
Other79.0%
Process Automation
Mind Mapping Software Mindshare Distribution
ProductMindshare (%)
Lucidchart19.7%
Visio20.4%
Xmind13.9%
Other46.00000000000001%
Mind Mapping Software
Business Process Design Mindshare Distribution
ProductMindshare (%)
SAP Signavio Process Manager6.8%
Bizagi8.4%
Camunda8.0%
Other76.8%
Business Process Design
 

Featured Reviews

Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
AlexMartin1 - PeerSpot reviewer
Senior Software Engineer at Nestlé
Visual collaboration has improved remote workflows and supports faster shared decisions
The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.
Sravani Bodanapu - PeerSpot reviewer
Intelligent Ops Journey Expert at ANZ Banking Group
Process modeling has standardized complex banking workflows and drives data‑driven automation decisions
I would assess the impact of process modeling features on operational transparency as a four. I give it a four because of how well the platform could be utilized if one has a license or would be able to access it via collaborative features, and as well be able to communicate, making it less people dependent and more process dependent. A small gap of one is only because if the map has to be shared or if somebody has to work together on a map, similar to how we have Google Forms where more than two people can make changes simultaneously, the map does not allow that. One has to close it, and the next partner can only access the map after I close it. The existing changes are lost if they click on ignore or if they close the diagram. This is one feature which is sometimes bothersome. The gap of one is something that is personal feedback from my end. If someone is a newbie and they are building a map for the first time, they definitely go through a training module. But if somebody is jumping right in to build a map for the first time, which I did more than a couple of years ago, I felt that given the extent to which we have artificial intelligence capabilities right now, it would be nice if whenever you are saving a diagram and if I build it incorrectly in terms of adhering to BPMN 2.0, errors are shown, which is really nice. There are errors and warnings that need to be corrected to adhere to the standards. It is great that it allows me to save, but in order to correct the errors, if I do not understand what the error is trying to tell me. For example, sometimes it says that the element is named wrong. I understand that; it is a verb and noun that is a requirement. But sometimes it says the edge folding is not clear, and despite trying several times, I still do not get it. SAP could consider having AI capabilities to suggest how it can be done immediately on the screen itself, perhaps in the form of a virtual assistant or something. Today, for larger errors, I go to Google to check it and try to understand. If an assistant tells me that I think the arrow may be placed wrong, I think that would help me. It would save time and help me from looking up multiple dictionaries to understand what it is trying to say. At the moment, we are not integrating SAP Signavio Process Manager with existing ERP systems because internally I think we are using multiple enterprise resource planning tools. Because of that, there is a restraint to connect it with SAP Signavio Process Manager, and there is a lot of concern in terms of how data could be used because we work in a banking environment. We are not leveraging, and we have SAP S/4HANA. It would be great if there is a data lake that connects to the process, but at the moment, we do not do that. Every time we build a process, it is picked up by a different team, and they try to connect it with the data lake. It is a great feature which I think can be leveraged, but with the range of legacy systems that the company is using today, there is not much I can comment about how the ERP can be leveraged internally.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product allowed users to connect with flow chart elements with ease."
"The design of the studio is the solution's most valuable feature."
"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"Bizagi is simple, it's simple to implement, and it's simple to learn."
"Its cost is the most valuable; it is not as expensive, and it is also easy to make different types of processes for the users."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"The most valuable feature is the organizational modeling capability."
"Business process modelling and simulation."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"The organizational charts for visualizing and understanding team hierarchies and relationships are the reason why we purchased the package that would allow me to do more with it. I tried to find all the cheap ways to do things but the ease of access and the already preset structure that Lucidchart had in place made it easier. Out of all the choices that I saw come across my desk, Lucidchart was the best and easiest choice."
"The benefits since implementing Lucidchart are mostly because taking a visual approach to any of these things is far superior to trying to type it out or write it out or explain it to anyone."
"None of those were even half as easy to use as Lucidchart, and I am a strong advocate for dropping those other software solutions for Lucidchart."
"With Lucidchart, I can create the whole process flow within a day, and when I show it to the developers, they can understand within five minutes."
"The real-time collaboration among users, so that everyone is accessing and working on the same version of a document, has made it more efficient for multiple users within our organization to review the same mock-up or wireframes simultaneously, and comment on them to enhance or improve them."
"Creating flowcharts and documentation is easy to do and the results are very nice."
"The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes."
"The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change."
"The most valuable feature is probably the nature of it."
"If I were given the opportunity to recommend process software for people to use, I would highly recommend this solution based on my experience."
"This product has helped us to work within standards for process planning."
"Using this product makes our processes centralized and much better than documenting some things by scribbling them down on paper and distributing them."
"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"This is a very accessible and very quick-to-learn tool."
 

Cons

"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"Sometimes it requests me to update Bizagi and it takes some time working on it."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"It would be nice to have more features that help me visually present information."
"One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated."
"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."
"Some of the things that were very frustrating for me were that I couldn't adjust the distance between each box."
"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."
"The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit."
"One way Lucidchart can be improved is that finding a document that has been shared with me without having the link is tricky, or the amount of diagrams can become overwhelming and bury the document I actually need."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
"The licensing model could be better."
"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers."
"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."
"There are a few bugs when you use the Microsoft Surface Hub with the big screen."
"I rate it a seven out of 10. I haven't had enough time to really give it a full evaluation, but for now, I am giving it a seven because the user interface is a big issue for me."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"I would like to be able to link a single word within a textual description directly to the glossary."
 

Pricing and Cost Advice

"It is not expensive."
"Bizagi is totally free for modeling."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"We have no issues with the pricing."
"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."
"My company uses the free version of the product."
"The paid version costs us about $20,000 for 100 users annually."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
"I have a subscription as an individual user for one year, and it is not expensive."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"The price and licensing are good."
"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."
"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."
"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."
"The solution is expensive."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
"SaaS has no setup cost, just licensing fees."
"The product is expensive."
"The solution is quite expensive compared to other vendors."
"It is expensive. The license is monthly."
"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
Computer Software Company
9%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Comms Service Provider
7%
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with ot...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the...
What is your experience regarding pricing and costs for Lucidchart?
It is cloud-based, so no setup is required. Currently, we are using a free plan.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and ...
What is your experience regarding pricing and costs for Signavio Process Manager?
I am not aware of the pricing and licensing of SAP Signavio Process Manager in the current firm I am working for. How...
What advice do you have for others considering Signavio Process Manager?
I do use the collaborative workspace feature of SAP Signavio Process Manager. Our stakeholders who are outside of SAP...
 

Comparisons

 

Also Known As

No data available
No data available
Signavio Process Editor
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: May 2026.
896,510 professionals have used our research since 2012.