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6,552 views|5,163 comparisons
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Read 53 Visio reviews.
13,377 views|11,445 comparisons
Featured Review
Find out what your peers are saying about Lucidchart vs. Visio and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win.""It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems.""Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful.""For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy.""I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier.""I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop.""The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear.""The usability is very nice in terms of flowchart components that are available."

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"The fact that you could program in VBA is most valuable.""What I like the most is the simplicity and ease of usage.""The most valuable features are that the user experience is simple, and it's customizable.""It is stable. I have never experienced any issues.""Visio is stable.""Visio makes it easy to communicate your ideas from several areas of your imagination across several domains.""Just the fact that a majority of the industry uses it, and you've got third-party templates that were created.""Visio has improved my workflow by making it easy to create charts, diagrams, and basic illustrations that I can use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients by hand."

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Cons
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams""The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting.""Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved.""I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility.""Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation.""The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email.""If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful.""It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."

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"Inventory feature could be improved.""The solution should be included in Microsoft Office 365. For some reason, it's not. It should be bundled in with everything else.""Layout configuration is sometimes a little difficult to use.""It's a very large install that uses many gigabytes.""Visio could be improved by adding more features. If you look at draw.io, they have more features. Also, if you want to design something for the cloud, Microsoft Azure still isn't enabled, so you need to install the plugin. This prototype is easily available, though.""The application grid seems to be unreliable which makes simple tasks complicated.""The design and the look and feel, need to be improved.""It thinks that it knows what you want to do, but it doesn't. It has a way of behaving that can be very frustrating from time to time. Either it moves things about because it thinks its placement should be at a certain place, or it's keeping track of things that you don't necessarily see, so it moves something elsewhere."

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Pricing and Cost Advice
  • "Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."
  • "The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."
  • "The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."
  • "I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
  • "We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
  • "The pricing is very reasonable, and they have a free trial available that you can play with."
  • "The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
  • "The price and licensing are good."
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  • "The price is reasonable for individual use but for an organization, the costs is high."
  • "Our license for Visio is including with the Office 365 subscription."
  • "Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
  • "The yearly cost is approximately $400 CAD ($300 USD)."
  • "There are some cheaper as well as free solutions."
  • "The licensing process is actually a breeze. Simply buy the license and download it from Microsoft, enter the license key in Visio to activate the software, and you're done."
  • "I don't have any issue with the pricing. It has a subscription-based model, and the subscription is done on a yearly basis. Of course, we need internal approvals in place."
  • "It's cheaper than other solutions."
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    Questions from the Community
    Top Answer: 
    Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
    Top Answer: 
    When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and… more »
    Top Answer: 
    It is very economical for what it is. Nobody had an issue with the pricing of it.
    Top Answer: 
    I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load… more »
    Top Answer: 
    It's my understanding that the initial setup is straightforward.
    Top Answer: 
    We have an enterprise license. We renew it on a yearly basis. We don't pay any extra fees and we partner with the Gartner group to help us when we have to renegotiate.
    Ranking
    2nd
    Views
    6,552
    Comparisons
    5,163
    Reviews
    50
    Average Words per Review
    1,275
    Rating
    8.6
    1st
    Views
    13,377
    Comparisons
    11,445
    Reviews
    51
    Average Words per Review
    524
    Rating
    7.7
    Comparisons
    Also Known As
    Microsoft Visio
    Learn More
    Overview

    Our online diagram application makes it easy to sketch and share professional flowchart diagrams.  From brainstorming to project management, we support all of your communication needs. 
    That’s why millions of users choose Lucidchart.

    Microsoft Visio is an advanced diagramming solution that helps IT professionals simplify, connect, and share information. Visio provides tools and resources for interpreting, acting upon, updating, and sharing complex information about IT processes, infrastructure, and applications - effectively and efficiently.
    Offer
    Learn more about Lucidchart
    Learn more about Visio
    Sample Customers
    Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
    Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Manufacturing Company11%
    Wellness & Fitness Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider18%
    Educational Organization6%
    Government6%
    REVIEWERS
    Financial Services Firm22%
    Manufacturing Company12%
    Computer Software Company12%
    Insurance Company10%
    VISITORS READING REVIEWS
    Comms Service Provider20%
    Computer Software Company18%
    Government11%
    Financial Services Firm10%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise25%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business41%
    Midsize Enterprise42%
    Large Enterprise16%
    REVIEWERS
    Small Business29%
    Midsize Enterprise17%
    Large Enterprise55%
    Find out what your peers are saying about Lucidchart vs. Visio and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Lucidchart is ranked 2nd in Mind Mapping Software with 50 reviews while Visio is ranked 1st in Mind Mapping Software with 53 reviews. Lucidchart is rated 8.6, while Visio is rated 7.8. The top reviewer of Lucidchart writes "Organizational charts help to visualize and understand team hierarchies and relationships". On the other hand, the top reviewer of Visio writes "A stable and scalable solution for business-oriented presentations". Lucidchart is most compared with Lucidspark, Sparx Systems Enterprise Architect, Visual Paradigm, erwin Data Modeler (DM) and IBM Blueworks Live, whereas Visio is most compared with Bizagi, Sparx Systems Enterprise Architect, ARIS BPA, SAP Signavio Process Manager and No Magic MagicDraw. See our Lucidchart vs. Visio report.

    See our list of best Mind Mapping Software vendors.

    We monitor all Mind Mapping Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.