"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful."
"For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy."
"I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."
"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."
"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."
"The usability is very nice in terms of flowchart components that are available."
"The fact that you could program in VBA is most valuable."
"What I like the most is the simplicity and ease of usage."
"The most valuable features are that the user experience is simple, and it's customizable."
"It is stable. I have never experienced any issues."
"Visio is stable."
"Visio makes it easy to communicate your ideas from several areas of your imagination across several domains."
"Just the fact that a majority of the industry uses it, and you've got third-party templates that were created."
"Visio has improved my workflow by making it easy to create charts, diagrams, and basic illustrations that I can use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients by hand."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"
"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."
"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."
"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."
"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."
"The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email."
"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."
"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."
"Inventory feature could be improved."
"The solution should be included in Microsoft Office 365. For some reason, it's not. It should be bundled in with everything else."
"Layout configuration is sometimes a little difficult to use."
"It's a very large install that uses many gigabytes."
"Visio could be improved by adding more features. If you look at draw.io, they have more features. Also, if you want to design something for the cloud, Microsoft Azure still isn't enabled, so you need to install the plugin. This prototype is easily available, though."
"The application grid seems to be unreliable which makes simple tasks complicated."
"The design and the look and feel, need to be improved."
"It thinks that it knows what you want to do, but it doesn't. It has a way of behaving that can be very frustrating from time to time. Either it moves things about because it thinks its placement should be at a certain place, or it's keeping track of things that you don't necessarily see, so it moves something elsewhere."
Lucidchart is ranked 2nd in Mind Mapping Software with 50 reviews while Visio is ranked 1st in Mind Mapping Software with 53 reviews. Lucidchart is rated 8.6, while Visio is rated 7.8. The top reviewer of Lucidchart writes "Organizational charts help to visualize and understand team hierarchies and relationships". On the other hand, the top reviewer of Visio writes "A stable and scalable solution for business-oriented presentations". Lucidchart is most compared with Lucidspark, Sparx Systems Enterprise Architect, Visual Paradigm, erwin Data Modeler (DM) and IBM Blueworks Live, whereas Visio is most compared with Bizagi, Sparx Systems Enterprise Architect, ARIS BPA, SAP Signavio Process Manager and No Magic MagicDraw. See our Lucidchart vs. Visio report.
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