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Find out what your peers are saying about Lucidchart vs. Visio and other solutions. Updated: January 2022.
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CEO at a renewables & environment company with 1-10 employees
Real User
Top 20
Everyone can easily see the same thing at the same time in real-time
Pros and Cons
  • "The time is no longer spent trying to get everybody to be in one document or sending documents back and forth so that everybody is on the same page. Those things add up, especially as a team gets larger. Also, there are errors that come with that, e.g., sending the wrong version of a document. If the document is held somewhere, then it is easy to determine who made the last correction. Everybody is a part of the team so I can remove people as an administrator who need to be removed or add them to a specific thing. It is very straightforward and worth it in that manner."
  • "Depending on how much Lucidspark wants to emulate a true whiteboard experience, there could be other ways to do things. For instance, we have to create the container when we do it. In a typical sort of whiteboard situation, it could be helpful if there were templated containers, like a parking lot, where someone could just click, then it would show up. Most people with a whiteboard process have something like this, but we do it ourselves."

What is our primary use case?

I have a startup. Other members of the leadership team are located across the country in two other places. We do ideation using Lucidspark to have a central repository for our notes, so we have a place to come back and take a look as we move on.

How has it helped my organization?

We are a startup. The main thing that we used it for was to develop our go-to-market plan. We used it to talk about and draw our specific customer segment applications, business models, etc. We also used a very low level timeline feature based on where the boxes are held on the chart. We finalized that in Lucidchart and used Lucidspark for go-to-market strategy planning.

Lucidspark makes it easy for all of us to see the same thing at the same time in real-time. It is very easy to move something to the side, then everybody can see it and agree upon it, saying, "Okay, we are not going to deal with this right now." We sort of use containers, putting it in a parking lot for now, then move other things to what we are going to deal with now.

It allows anybody who is active in it to make whatever changes they need to make right then. It doesn't fall on the shoulders of the person who is "taking notes". So, the conversation is able to proceed while people are moving things with containers, adding notes, etc. Everybody can do this at the same time.

Lucidspark has probably changed the way that we conduct meetings. Previously, there were a lot of documents being sent, people having to review them, and sending them back and forth. With Lucidspark, we have been able to just have a very simple outline or a few containers setup in a location, and people know where that location is. When it's time for the meeting, we can just jump into it with the same level of understanding, then proceed to have a conversation with everybody, who have the same knowledge and understanding immediately.

It is pretty easy to move our ideas from the idea stage to execution, using the vendor’s suite of products. Right now, we use Lucidspark. We keep things in it for a while. As those things sort of solidify, they are moved into Lucidchart when it becomes more of a process and less of an ideation or high level idea. We then use Lucidchart for as long as possible. For now, because we are just a startup, there is not much that needs to happen after Lucidchart because we are still developing high-level processes, etc. It works very well for us because there are really just a few steps: a brainstorm of the thought, then putting it into Lucidspark, and ultimately moving that into Lucidchart. 

What is most valuable?

The most valuable feature is the real-time aspect, being able to know when a particular person is collaborating. It has colors and associations within it, which make it easily visible. So, if I go to something that we created, I can very quickly tell when and who made changes or added notes, at a quick glance. That has probably been the biggest help so far.

The solution’s user interface and intuitiveness are great. I signed in and didn't need to use any tools. I didn't have any questions. Understanding-wise, the interface has the same feel as Google Docs; it is very easy to move in.

Lucidspark's virtual whiteboard for brainstorming high-level ideas and concepts is my favorite part. I was excited when I found out the solution would have this capability. Our company tried other sorts of things to create a similar sort of tool, so it is good that this is within Lucid. You can kind of flip back and forth with the charts that are already created if you have a Lucid account, which we do. Therefore, it is good that it is all held in the same place and things can be transferred, if needed. It has worked out really well for us.

The solution’s Collaborator Colors feature makes it very easy to quickly look to see when and who has made changes since the last time the whiteboard has been updated. The feature is very helpful. This is one of the most important features because of its ease of use. If your team has had a meeting and you have a mental image of what the whiteboard looked like before, and you come back and someone has gone to it in the interim, then you can very quickly identify what has changed and who has made the change. If there are things that need to happen based upon that, it's a very short jump, as opposed to needing separate notes. It is intuitive, making it a lot easier.

I like the Sticky Notes and texts.

What needs improvement?

Depending on how much Lucidspark wants to emulate a true whiteboard experience, there could be other ways to do things. For instance, we have to create the container when we do it. In a typical sort of whiteboard situation, it could be helpful if there were templated containers, like a parking lot, where someone could just click, then it would show up. Most people with a whiteboard process have something like this, but we do it ourselves. However, this is not something that would keep me from choosing the product.

I would like an integration where if I am looking at a chart and immediately recognize that there needs to be a meeting to discuss something, then there should be a way to just click something and say, "Under team tools set up a meeting based on this chart," and it puts a link to the charts that I am reviewing. Then, it integrates with Outlook (or whatever mail service) and sends it to the appropriate people. The less clicks, the better; if it takes me one click to do that, then I won't forget. I won't have to write it down someplace. It will just be done.

For how long have I used the solution?

I have been using it for about two months.

What do I think about the stability of the solution?

I haven't had any trouble. It works the way it should, and it is up when I need it to be up.

What do I think about the scalability of the solution?

We haven't been in a place where we needed to scale. From previous uses of Lucidchart, not Lucidspark, it was easily scalable.

We are really small. For now, I manage the unified administrator console and that is easy to do. As we expand, I can see that it still seems pretty user-friendly and easy to manage. At previous companies, most of the project managers and product developers had access to Lucid. I could see for us moving forward we could have a similar strategy, where people would have access to these tools and that would be important.

Right now, there are just three of us using it. I am the CEO, then the other two are consultants/technical advisors.

As our company matures, I have had good experiences with Lucid at previous companies. As our company grows, it would be one of the baseline software applications that new hires would receive. It just makes day-to-day work, and the transferring of that work across departments and functions, just so much easier. So, as we grow, people will get it.

How are customer service and technical support?

I have never had any issues where I have needed to use it.

Which solution did I use previously and why did I switch?

I have used Visio and all kinds of Google Docs. In my experience with Lucidchart and Lucidspark, they make the process painless. It makes it easy for people to become a part of it so there is not a lot of upfront work that needs to be done, instead of making it difficult for people to join into conversations. People can immediately help and are instantly recognizable. It's just seamless moving things through Lucidchart and Lucidspark, even exporting things for people that don't necessarily have it into a PDF. It is very user-friendly and seamless, so we don't have to worry so much about the formatting of things. We can focus more on the actual action of creating.

Box had similar capabilities, at least in the way that we used it. It had a shared document and people could all be a part of the document, but it was very rudimentary, where everybody was able to see a document being edited. It had its own issues with that, but we also used Box.

How was the initial setup?

The initial setup was very easy. I got an email, then 10 or 15 minutes later, the entire team was set up and ready to use it.

What was our ROI?

The time is no longer spent trying to get everybody to be in one document or sending documents back and forth so that everybody is on the same page. Those things add up, especially as a team gets larger. Also, there are errors that come with that, e.g., sending the wrong version of a document. If the document is held somewhere, then it is easy to determine who made the last correction. Everybody is a part of the team so I can remove people as an administrator who need to be removed or add them to a specific thing. It is very straightforward and worth it in that manner.

What's my experience with pricing, setup cost, and licensing?

It is not cost-prohibitive. It is well worth it, but we are also a small team. We are definitely planning on having it as part of our onboarding for everyone, but I haven't looked at the pricing for an enterprise level or large set of employees. For right now, it's worth the cost and there are no issues with it, but I'm not sure what that would look like with scaling.

Which other solutions did I evaluate?

I used Lucidchart previously, which is why I believe that I was invited to use Lucidspark.

Every solution has their own framework. We have used all sorts of collaboration/project management software: Visio, Asana, Lucid, and Google Docs. Because I worked in IT, we tested them out. We picked Lucid because of its ease of use and breadth of capability.

Visio is the old standard for people, and it will do a certain thing. However, sometimes it is not the most user-friendly, and there are sort of capabilities that it doesn't have. Google Docs is sort of on the other end of that, where it has this sort of pervasiveness where everybody uses Google Docs, but it is not as user-friendly in getting people to share documents or being part of a document with shared across a team, seeing that in real-time, and having all of those markers. There is a lot more upfront work that needs to happen, as opposed to Lucid where I just send out the emails. People are a part of it, either the team or page. It is very, very simple and straightforward. 

What other advice do I have?

The biggest lesson is that it doesn't have to be difficult. Part of this is a mid-COVID situation, where having remote or virtual conversations can be just as effective as having in-person conversations, if you have the tools which support that. I know that Lucidspark has definitely supported this. My team has never been in the same location, but we have been able to move our process forward with this tool and other tools, just based on its capabilities. So, it has worked well for us.

The first time that we used it, because it was a new tool, the engagement wasn't high. After that, people (other than myself) who hadn't used it before saw its capabilities, then it was used more often.

I would rate the solution as a 10 (out of 10).

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Enterprise Architect, Coach and Owner at a consultancy with 1-10 employees
Real User
Offers good flexibility and is easy to use
Pros and Cons
  • "Sparx offers good flexibility."
  • "The documentation could be better. Where I work, we speak French and we don't speak English, so we don't have anything in French. It's perfect in English, but we need something in French."

What is our primary use case?

We use it for modeling and for making strategy.

What is most valuable?

Sparx offers good flexibility. 

What needs improvement?

The documentation could be better. Where I work, we speak French and we don't speak English, so we don't have anything in French. It's perfect in English, but we need something in French.

For how long have I used the solution?

I have been using Sparx for 11 years. 

What do I think about the stability of the solution?

Stability is not perfect. When you are working with your notebook after 10 minutes that you don't touch your keyboard we see some stability problems with the system. It blocks it. They have to improve this. 

What do I think about the scalability of the solution?

We have 100 tests. We have one company that represents Sparx here in Canada. They work with us and also give us technical support.

It's easy to scale because we integrated with Jira. It was very quick to start our work. It's very easy. It's good.

How are customer service and technical support?

Their support is perfect. They are quick and courteous. 

Which solution did I use previously and why did I switch?

We use Bonita, Lucidchart and erwin.

We had three months to compare and after that, we concluded that Bonita was very difficult to use for beginners. You have to have the experience, it's not easy for someone starting their career.

Sparx is more complex but in terms of functionality, it is easier to use. 

How was the initial setup?

The initial setup is okay.

What other advice do I have?

My advice would be to do a lot of training beforehand. We have invested a lot of money in terms of training because we didn't do it before, so it's a little bit difficult. 

In the next release, I would like to see more integration with other tools like Microsoft Azure. That's really important to us. 

I would rate it a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Lucidchart vs. Visio and other solutions. Updated: January 2022.
565,304 professionals have used our research since 2012.