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SAP Signavio Process Manager pros and cons

Vendor: SAP
4.1 out of 5
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Prominent pros & cons

PROS

SAP Signavio Process Manager offers comprehensive business project management tools that enable endless possibilities for process optimization.
The process modeling capabilities in SAP Signavio Process Manager are considered state-of-the-art, suitable for complex business environments.
Version management in SAP Signavio Process Manager allows users to experiment with different process models before selecting the optimal one for implementation.
Collaboration features in SAP Signavio Process Manager enhance transparency and enable collective process review, providing a platform for continuous improvement through user feedback.
The integration of process modeling with workflow automation and process intelligence makes SAP Signavio Process Manager an indispensable tool for business transformation and process governance.

CONS

Users express difficulties in integrating SAP Signavio Process Manager with other software and in managing data centrally, leading to duplicated work.
Users mention challenges in the customization of reporting, leading to a less versatile tool in managing and analyzing processes effectively.
SAP Signavio Process Manager lacks comprehensive document management functionality, resulting in the need for additional integrations to manage document flows.
There is a demand for improved collaboration features, including real-time comment notifications, to enhance the collaborative aspects of SAP Signavio Process Manager.
Customers report that the analytics capabilities are lacking, especially in incorporating current AI and machine learning trends for better business process insights.
 

SAP Signavio Process Manager Pros review quotes

SS
Nov 26, 2019
The features I find most valuable are ease of use and the Collaboration Hub.
JB
Apr 28, 2020
The collaboration function in the project views is valuable because people can comment on the processes and we can respond.
it_user1238793 - PeerSpot reviewer
May 18, 2020
The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time.
Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
reviewer1238784 - PeerSpot reviewer
Nov 26, 2019
One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away.
DN
Nov 26, 2019
The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process.
reviewer1683291 - PeerSpot reviewer
Sep 29, 2021
Process Manager supports end-to-end transformation. Students can better understand end-to-end activity and processes as well as how they are run. For teaching, it's process discovery, then modeling, and finally optimization and simulation, partly. Typically, we showcase some simulation of the processes, and this is where we finish. That is why we validate that it's properly designed, but also what are the outcomes of modeled processes. There are also options for discussion on process optimization.
Cirvesh-Daga - PeerSpot reviewer
Feb 15, 2024
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change.
JK
Dec 21, 2021
I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process.
MI
Nov 26, 2019
The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well.
JS
Nov 26, 2019
The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes.
 

SAP Signavio Process Manager Cons review quotes

SS
Nov 26, 2019
Customized reporting can be improved to make this a more versatile tool.
JB
Apr 28, 2020
I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this.
it_user1238793 - PeerSpot reviewer
May 18, 2020
The performance metrics appearing in the collaboration hub needs to be improved.
Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
reviewer1238784 - PeerSpot reviewer
Nov 26, 2019
The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can.
DN
Nov 26, 2019
For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil.
reviewer1683291 - PeerSpot reviewer
Sep 29, 2021
Typically, a business process management suite would cover the whole lifecycle, from discovery to optimization and operations. This is running on the process server and providing some kind of low-code environment for developing business solutions. I think the latter part is missing, where SAP Connector comes in. Specifically, the execution of processes is missing, where you would design forms to take orders. This is typically part of some development environment for the process server to run processes from out of the models.
Cirvesh-Daga - PeerSpot reviewer
Feb 15, 2024
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting.
JK
Dec 21, 2021
There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system.
MI
Nov 26, 2019
I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas.
JS
Nov 26, 2019
Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows.