We performed a comparison between Lucidchart and Sparx Systems Enterprise Architect based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Lucid Software, diagrams.net and others in Mind Mapping Software."The interface is easy for a layperson to use and adapt to."
"Easy to work on."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes."
"It is important that Lucidchart accommodates both Mac and PC users because if you support Mac, that means you also support the mobile applications on the iPad... Some of the other employees have access to an iPad, but not all of them do. When we're trying to talk through a process with them on-the-fly, or at the point of occurrence, it's so much nicer if we can both have it up on the iPad. That's why I would say the Mac support is essential."
"I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to."
"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."
"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."
"The most valuable feature is the integrated data model, so if I change the name of an item, all models using that object are automatically updated."
"Ability to model and create view under same roof."
"Ability to maintain cross-references for all models in all levels - great tractability."
"Features good reporting facilities coupled with a concrete database."
"It's easy to search within the solution."
"Using Sparx Enterprise Architect allowed my customer to detail and make the company's IT strategy visible and accessible to all. The system provided clear roadmaps for IT development and helped to keep up-to-date documentation of systems and processes."
"It's a stable and scalable solution. I like that it's similar to Rational Rose."
"The Business Process Modeling or BPM part is the most valuable. Its ability to simulate scenarios is also very useful. It can also create descriptions of the workflows. It has a feature in which if you create some BPMN process, a workflow diagram, and the description inside, you can actually simulate the whole scenario, and you get the description. That's very handy."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated."
"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."
"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."
"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."
"As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio."
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."
"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."
"Their technical support is not good in India. I wrote to them because I had a question, but I never got an answer. So, I just left it behind."
"It can be improved in the area of shared documentation. The idea is that the architecture tool can call back to an enterprise asset, pull that information, and link that as a sub-artifact."
"I think that collaboration can be better."
"I would like the system to more "intellectually" build a scheme, place icons, and connect lines on the schemes."
"I struggled with most of the features for this tool, as did the rest of our architecture team."
"Sparx can be a bit slow. If you are trying to design software architecture, sometimes we run into issues and need to refresh."
"The areas of improvement should be focused on utility service such as producing better graphics, perhaps having a wider image library set and producing better models for working directly with customers."
"The solution needs to offer better support for the mobile-based system. Right now, it's not working."
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Lucidchart is ranked 2nd in Mind Mapping Software with 4 reviews while Sparx Systems Enterprise Architect is ranked 2nd in Enterprise Architecture Management with 9 reviews. Lucidchart is rated 8.6, while Sparx Systems Enterprise Architect is rated 7.8. The top reviewer of Lucidchart writes "Intuitive, integrates well, and is a great way to change text into visual ideas". On the other hand, the top reviewer of Sparx Systems Enterprise Architect writes "Easy to set up and had no issues with stability, but it's not a very friendly tool, and its database modeling and entity-relationship modeling functions need improvement". Lucidchart is most compared with Lucidspark, Figma, Visual Paradigm, Visio and erwin Data Modeler by Quest, whereas Sparx Systems Enterprise Architect is most compared with Visual Paradigm, Visio, No Magic MagicDraw, LeanIX and ARIS BPA.
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