Aug 27, 2021
I found this link that might be of assistance
https://help.bizagi.com/bpm-su...
https://help.bizagi.com/proces...
Hope these help
Visio and Bizagi compete in the diagramming and process automation category. Visio seems to have the upper hand due to its seamless integration with Microsoft Office and user-friendly interface, providing it with robust flexibility and features favored by a diverse user base.
Features: Visio excels with seamless integration with Microsoft Office and offers a wide array of templates for engineering, network, and software diagrams. The ability to import additional shapes and include vendor-specific vectors enhances its versatility. The swimlane and flowcharting tools are intuitive and efficient. Bizagi stands out with strong BPMN 2.0 compliance, rapid process automation, and valuable orchestration and simulation features, making it effective for business process management.
Room for Improvement: Visio could improve by supporting XPDL import/export and enhancing pen input features for Surface users. Improved layer management and intuitive sharing capabilities are also desired. Bizagi could enhance case management and process simulation capabilities and ensure stable performance during major upgrades. Better RPA integration and improved machine learning functionalities are needed.
Ease of Deployment and Customer Service: Visio supports both cloud and on-premises deployment, although there can be challenges in accessing detailed technical support. Bizagi predominantly operates on-premises but also offers some cloud options, providing flexibility. However, support quality varies, with some users experiencing delays while others benefit from a supportive community.
Pricing and ROI: Visio offers flexible pricing options, from one-time purchases to monthly subscriptions, which can be costly but provide significant feature value. Bizagi offers a free version for modeling and a cost-effective enterprise version, appealing to businesses despite recent price hikes. Both solutions offer significant ROI, but Bizagi's pricing strategy might be more advantageous for large user bases.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
I would rate their support a nine or even 9.5, recognizing that their support system is robust and cooperative.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
The cost to deploy this 170-page solution was too high and the needed time was months. It was almost not an answer.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Reporting capabilities can be improved more, and community support should be increased.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
Licensing cost is one of the major points for improvement since it is quite high for personal use.
I think people don't use Visio too much, but if the price becomes lower, it would be used widely.
It was less expensive than some of the other tools.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi is very simple and easy to use, which I find most valuable.
When you use this template, you find directly the related buttons. It saves time and effort.
The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
| Product | Market Share (%) |
|---|---|
| Visio | 11.3% |
| Bizagi | 10.3% |
| Other | 78.4% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 19 |
| Large Enterprise | 61 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Visio is an innovative collaborative solution that enables users to quickly visualize data-connected business process flows with a host of integrated intuitive features that bring the power of Microsoft 365 to Visio. Visio allows users to easily create professional diagrams, graphs, and other visual data, easily anywhere, anytime, and with anyone. Users are able to confidently and easily transform data into creative powerful visuals. Visio provides dozens of easy-to-use templates along with thousands of customizable colorful shapes that bring a user's best ideas to life. Visio is available for all Microsoft 365 commercial users and is available on desktop and Web applications.
Visio Features
Visio can easily create visual data for today’s business needs. Some of its most useful visual data include:
Reviews from Real Users
“Visio has improved my workflow by making it easy to create charts, diagrams, and essential illustrations to use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients manually.” - Michael B., Principal Consultant at Lexington Consulting
“I use it for diagramming networks, racks, data centers, data flow applications, etc. It is a useful tool to map data flows, network objects, and computer science technology and to show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame.” - Greg S., Director of Solution Architecture at Winslow Technology Group
“We use Visio for architecture modeling. We also use it to facilitate communication with other people. The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information in a way that's easier to understand.” - Guy M., IT/Business Architect at a financial services firm
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