Appian and Bizagi compete in the business process management software category. Based on user feedback, Appian appears to have the upper hand with its strong rapid development capabilities and comprehensive support, making it a preferred choice for agile workflows and quick app deployments.
Features:Appian offers rapid development with low-code capabilities, integrated architecture for seamless workflow creation, and frequent updates. Users also value its strong integration features and professional support. Bizagi is known for ease of use in process modeling and automation, leveraging BPMN 2.0 compliance. Its free modeler and out-of-the-box integration options are well-regarded for business process management.
Room for Improvement:Appian could improve UI customization, support for complex models, DevOps integration, and offline capabilities. Enhancements in scalability, error management, and training resources are also suggested. Bizagi users seek better document management, cloud integration, and stability in large processes, along with improved analytics, reporting, and integration options.
Ease of Deployment and Customer Service:Appian supports various deployment options like public, private, and hybrid clouds, offering flexibility for diverse organizations. Its customer service is praised for responsiveness, especially in critical scenarios. Bizagi offers primarily on-premises deployment with public and hybrid cloud options. Customer service is reliable, with platform flexibility meeting different business requirements.
Pricing and ROI:Appian is recognized for flexible licensing and competitive cloud-based subscription pricing, providing significant ROI through rapid deployment. Bizagi offers a free modeler with usage-based pricing preferred by larger organizations, though recent price hikes concern smaller businesses. Both solutions deliver value through process optimization and automation, leading to substantial ROI.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
It was less expensive than some of the other tools.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
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