Visio and SAP Signavio Process Manager both compete in the field of process modeling and diagramming tools. Based on feature comparisons, SAP Signavio Process Manager appears to have an upper hand due to its advanced BPM capabilities and support for BPMN standards, which offer greater value for comprehensive process management.
Features: Visio is notable for its ease of use and seamless integration with Microsoft Office tools, ideal for creating technical diagrams with its library of templates and stencils. SAP Signavio Process Manager excels with robust process modeling capabilities, collaboration tools, and BPMN support.
Room for Improvement: Visio could improve by reducing the learning curve and enhancing integration with non-Microsoft tools. Users often criticize its pricing model. SAP Signavio users point out the complex interface and high costs, with a call for more flexible licensing and better document management integration.
Ease of Deployment and Customer Service: Visio offers straightforward deployment within Microsoft ecosystems, but its customer service needs more responsiveness. SAP Signavio thrives in cloud environments, praised for centralized deployment and comprehensive support, with customer service being a strong point.
Pricing and ROI: Visio is viewed as cost-effective for basic needs but expensive outside Office 365, with its ROI seen in integration ease. SAP Signavio, though more costly, justifies its price with extensive features and enterprise-level scalability, providing ROI through process efficiencies and large deployment scalability.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We neglected the document from Microsoft and started deep diving and finally found the solution ourselves.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
It should also integrate with non-SAP systems for better functionality.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
I think people don't use Visio too much, but if the price becomes lower, it would be used widely.
The visual icons and shapes for different vendors like Cisco network could be improved.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
When you use this template, you find directly the related buttons. It saves time and effort.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
| Product | Market Share (%) |
|---|---|
| Visio | 11.7% |
| SAP Signavio Process Manager | 9.3% |
| Other | 79.0% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 19 |
| Large Enterprise | 61 |
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
Visio is an innovative collaborative solution that enables users to quickly visualize data-connected business process flows with a host of integrated intuitive features that bring the power of Microsoft 365 to Visio. Visio allows users to easily create professional diagrams, graphs, and other visual data, easily anywhere, anytime, and with anyone. Users are able to confidently and easily transform data into creative powerful visuals. Visio provides dozens of easy-to-use templates along with thousands of customizable colorful shapes that bring a user's best ideas to life. Visio is available for all Microsoft 365 commercial users and is available on desktop and Web applications.
Visio Features
Visio can easily create visual data for today’s business needs. Some of its most useful visual data include:
Reviews from Real Users
“Visio has improved my workflow by making it easy to create charts, diagrams, and essential illustrations to use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients manually.” - Michael B., Principal Consultant at Lexington Consulting
“I use it for diagramming networks, racks, data centers, data flow applications, etc. It is a useful tool to map data flows, network objects, and computer science technology and to show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame.” - Greg S., Director of Solution Architecture at Winslow Technology Group
“We use Visio for architecture modeling. We also use it to facilitate communication with other people. The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information in a way that's easier to understand.” - Guy M., IT/Business Architect at a financial services firm
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