BeyondTrust Privileged Remote Access vs LogMeIn Rescue comparison

BeyondTrust Privileged Remote Access vs. LogMeIn Rescue

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 1.9%, down from 3.0% compared to the previous year. The mindshare of LogMeIn Rescue is 2.3%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	5.4%
BeyondTrust Privileged Remote Access	1.9%
LogMeIn Rescue	2.3%
Other	90.4%

Remote Access

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

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Hahn Rolf

CEO at MICRODYN AG

Securely manage high-privilege remote access with granular configurations

I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."

"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."

"I particularly appreciate the administration and security features, which can be deployed easily."

"The feature that we can deploy policies and configuration settings and it will be applied to every user who is connected to it around the world just with an internet connection is very good."

"The system itself is great."

"What I appreciate most about Microsoft Intune is that we can manage multiple devices simultaneously in a single frame of time, and I can manage everything remotely from anywhere."

"Intune's security features for Apple iOS and Mac OS are helpful. We can check enrollment, manage public and private settings, and manage the organization's data using security key features."

"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."

More Microsoft Intune pros

"More organizations are moving towards cloud infrastructure with BeyondTrust Privileged Remote Access."

"It's a stable product. Based on the demos and interaction with it, it was stable."

"The most valuable feature is that this solution can be implemented regardless of the operating system."

"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."

"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."

"It is expensive, however, in the grand scheme of things for us, since we are 24/7 and haven't had any downtime in the last three years, it is an easy check to write every year and it definitely pays for itself."

"When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet."

"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."

More BeyondTrust Privileged Remote Access pros

"For people whose computers we maintain, we can have those computers on file. Without having somebody to invite us, we can actually log in automatically, and that’s unlimited."

"To me, Rescue is the best in the business - the Cadillac of quick access remote software."

"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."

"I can remote reboot and know I can reconnect automatically without having to have the end user log back in again."

"No issues with scalability. It is a fairly simple model. If I wanted to add five more, I would just buy five more people and licenses, apply the program to their computers, and give them their login."

"The time it takes to troubleshoot one of our users is cut significantly."

"With the product, I have never had an issue with it. I have never had to look up anything or call anyone."

"I am a one man support show, so it gives flexibility to be in more than one place at a time, and I could be working at seven people's desks from one location, which is pretty useful and helpful."

More LogMeIn Rescue pros

Cons

"The reporting and cost have room for improvement."

"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."

"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."

"However, in Microsoft Intune that is not possible because Microsoft releases it across the world as one data piece."

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."

"The mobile management is good for iPhone and iPad, but the Apple Mac management needs improvement. That is probably because Microsoft does not have low-level access to Apple Mac hardware. If you are doing basic things, it is okay, but if you want to image Apple Macs and do things like that, then Jamf is much better."

"The security aspect could be more effective."

"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer."

More Microsoft Intune cons

"The technical support of BeyondTrust Privileged Remote Access deserves a mark of three out of ten."

"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me."

"One thing that's confusing is the way of setting up group policies and permissions. It is very complicated."

"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."

"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."

"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."

"Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow ticket, which can be time-consuming."

"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."

More BeyondTrust Privileged Remote Access cons

"As a whole, I am still a little disappointed with the mobile side of it."

"Network browsing and connecting on the LAN, because if you can't see the computers on your network, what good is the product?"

"They need to improve their technical support."

"The billing team was poor when fixing their billing mistake and customer service was missing in action."

"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."

"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."

"They have raised their price so high on all their products, it has left room for competitors to come in."

"I do wish there was an application to manage all of the admin properties of the subscription, rather than having to use the web portal."

More LogMeIn Rescue cons

Pricing and Cost Advice

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"The pricing needs improvement."

"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

More Microsoft Intune pricing and cost advice

"I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."

"Though the solution was a bit expensive, the overall pricing was average."

"The price is pretty expensive, but you get what you pay for and this is a great product."

"PRA's pricing is competitive."

"I wasn't directly involved in the licensing and pricing, but I can say that PRA is licensed per endpoint added to the Vault. I would advise users to take frequent exports of their license usage package; it's a simple feature that provides a spreadsheet of every machine in the Vault. This helps to cut down on duplicate licenses, which can happen by adding the same endpoint using an IP address and a fully qualified domain name, for instance. The implementation is an additional cost, and they offer several tiers, so the price varies. There are also some optional add-ons, so I would advise people to research the product well and find out precisely what they need regarding features. The Advanced Web Access add-on provides some required functionality when interfacing with websites; that's one to consider."

"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."

"PRA was one of the cheapest solutions that we evaluated."

"My client found the solution a bit expensive but considering their use case and requirements, they didn't have any other choice. As far as I know, implementation and licensing are the only costs."

More BeyondTrust Privileged Remote Access pricing and cost advice

"The pricing is a little on the higher side, though."

"The rescue model is licensed by user."

"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

"It is on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself."

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"Look at the different plans they have. Do not pay for a plan you do not need."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

More LogMeIn Rescue pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

Manufacturing Company

13%

Financial Services Firm

10%

Government

Construction Company

15%

Manufacturing Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What needs improvement with BeyondTrust Privileged Remote Access?

Improving technical support for BeyondTrust Privileged Remote Access is essential. When I communicate with technical ...

What is your primary use case for BeyondTrust Privileged Remote Access?

When we are using BeyondTrust Privileged Remote Access with FortiGate or some Cisco third-party products, we collabor...

What advice do you have for others considering BeyondTrust Privileged Remote Access?

I have not utilized the endpoint least privilege management feature in BeyondTrust Privileged Remote Access as I have...

IBM MaaS360 vs Microsoft Intune

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Comparisons

Compared 12% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 3% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Safeguard by One Identity vs BeyondTrust Privileged Remote Access

Compared 9% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs BeyondTrust Privileged Remote Access

Compared 8% of the time

Cyolo vs BeyondTrust Privileged Remote Access

Compared 7% of the time

BeyondTrust Remote Support vs BeyondTrust Privileged Remote Access

Compared 7% of the time

ScreenConnect vs BeyondTrust Privileged Remote Access

Compared 3% of the time

More BeyondTrust Privileged Remote Access Competitors

TeamViewer vs LogMeIn Rescue

Compared 17% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 11% of the time

ScreenConnect vs LogMeIn Rescue

Compared 10% of the time

GoTo Resolve vs LogMeIn Rescue

Compared 9% of the time

ISL Online vs LogMeIn Rescue

Compared 4% of the time

More LogMeIn Rescue Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

BeyondTrust Privileged Remote Access

Download BeyondTrust Privileged Remote Access product report

BeyondTrust Privileged Remote Access report

LogMeIn Rescue

Download LogMeIn Rescue product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Bomgar Privileged Access

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BeyondTrust Privileged Remote Access enhances network security with flexibility and FIPS-compliant encryption. It enables rapid deployment without a VPN, simplifying credential handling and compliance while reducing complexity in remote work environments.

Designed to secure internal and vendor access to servers, applications, and energy grids, BeyondTrust Privileged Remote Access supports compliance requirements such as NERC, NIST, and FedRAMP. It manages RDP sessions, credential rotations, and high-privilege access, serving as a VPN alternative. Active Directory integration and robust vault features simplify credential management. With session and access monitoring, it offers enhanced security and control, facilitating a smooth transition to cloud-based deployments while improving network operations.

What are the key features of BeyondTrust Privileged Remote Access?

Strong Security: FIPS compliance and encryption ensure data protection.
Rapid Deployment: Set up quickly without relying on a VPN.
User Management: Seamless control through integration with Active Directory.
Advanced Access Controls: Enhance monitored access to sensitive systems.
Vault Features: Simplify credential handling and rotation.

What benefits can users expect from BeyondTrust Privileged Remote Access?

Flexibility: Adaptable to different IT environments.
Enhanced Security: Protects remote access and sensitive data.
Compliance Support: Meets standards like NERC, NIST, and FedRAMP.
Simplified Deployment: Reduces setup time and complexity.
Monitored Access: Provides comprehensive session tracking and reporting.

Enterprises in industries like energy, finance, and technology deploy BeyondTrust Privileged Remote Access to control and monitor secure access, aligning with strict regulatory requirements. Its capability to integrate seamlessly with existing systems and support cloud-based transitions makes it a strategic tool for enhancing operational efficiency and security.

BeyondTrust

LogMeIn Rescue offers remote IT support with features like remote access, unattended access, and file transfer, ensuring efficient problem-solving. Its compatibility with diverse systems makes it a valuable tool for IT professionals.

Renowned for its ease of use, speed, and broad compatibility, LogMeIn Rescue allows technicians to manage PCs through firewalls, view event logs, and offer live support unobtrusively. Its simplicity and reliability make it essential for remote IT support, although it faces challenges with mobile integration and system crashes, especially on Mac. Users have noticed outdated interfaces and limited iOS support, emphasizing a need for better iPad and iPhone functionality. Integration with other LogMeIn products is lacking, with frequent updates adding to user concerns.

What are LogMeIn Rescue's key features?

Remote Access: Enables secure connection to client systems for troubleshooting.
Unattended Access: Allows access without user intervention.
File Transfer: Facilitates easy exchange of files for resolution and updates.
Screen Sharing: Provides visual support by sharing client screens.
Safe Mode Reboot: Troubleshoots challenging issues in safe mode.

What benefits should users look for in LogMeIn Rescue reviews?

Ease of Use: Simplifies technical support processes.
Efficiency: Reduces time spent solving IT issues remotely.
Comprehensive Toolset: Offers a wide range of tools for IT management.
Reduced On-Site Visits: Minimizes the need for physical presence for support.

LogMeIn Rescue is widely implemented in IT support, manufacturing, and healthcare. Technicians remotely access workstations, servers, and mobile devices to troubleshoot, update, and provide training. This approach enhances efficiency and decreases the necessity for on-site visits, supporting immediate and routine tasks.

GoTo

Sample Customers

Mitchells and Buzzers, Callaway

Horizon Beverage, Air Liquide, Gateway Bank of Florida

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

BeyondTrust Privileged Remote Access vs. LogMeIn Rescue