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BeyondTrust Privileged Remote Access pros and cons

Vendor: BeyondTrust
4.3 out of 5
248 followers
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Prominent pros & cons

PROS

BeyondTrust Privileged Remote Access can be rapidly deployed across various systems without the need for complex installation processes, offering a quick operational turn-around in critical situations.
It offers robust security features, including compliance with FIPS standards, multi-factor authentication, and strong encryption to protect remote sessions from unauthorized access and monitoring.
BeyondTrust Privileged Remote Access is highly scalable and stable, ensuring it can accommodate growing organizational needs without compromising performance.
The integration with Active Directory enhances the discovery of endpoints and user accounts, streamlining the protection of privileged access across an organization.
Administrative task facilitation is significantly enhanced, allowing staff to run applications with admin privileges securely, even if they are not system administrators.

CONS

Changing the password should be simplified, and there should not be a charge for it.
One of the gaps is having multi-factor authentication at the endpoint and using PRA password injection from BeyondTrust Privileged Remote Access, which does not work in their environment.
The integration client, backup, and SSO setup and provisioning could be improved. There is no documented or supported user provisioning currently, which slows down onboarding and permission assignments.
Its access process for third-party vendors needs to be simplified.
RDP and SSH sessions take too much time, making it an area of concern requiring improvements.
 

BeyondTrust Privileged Remote Access Pros review quotes

reviewer1909812 - PeerSpot reviewer
Jul 11, 2022
We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access.
PR
Oct 21, 2022
I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers.
Aaron Margerum - PeerSpot reviewer
Jul 26, 2022
I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature.
Learn what your peers think about BeyondTrust Privileged Remote Access. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,234 professionals have used our research since 2012.
PR
Jun 20, 2022
When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet.
Lance Jones - PeerSpot reviewer
Apr 27, 2022
We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network.
Chase Cole - PeerSpot reviewer
Mar 2, 2022
It is a real fortress. Its security is very strong. Multi-factor came as a feature out-of-the-box, which was big for us. That helps us meet another compliance requirement. It enforces encryption. Nobody can see what we are doing in our remote system if they happen to be listening for unencrypted traffic. That is its biggest strength.
Temitope Popoola - PeerSpot reviewer
Jul 18, 2022
One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful.
SteveJenovai - PeerSpot reviewer
Jun 25, 2022
The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features.
Sorin Hrincu - PeerSpot reviewer
Jun 21, 2023
The privileged remote access platform is able to track and record everything that happens within a session.
reviewer1873317 - PeerSpot reviewer
Jun 1, 2022
The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs.
 

BeyondTrust Privileged Remote Access Cons review quotes

reviewer1909812 - PeerSpot reviewer
Jul 11, 2022
The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon.
PR
Oct 21, 2022
Multiple areas can be improved. We've seen lots of updates in the past year. They have a portal where we can submit our ideas. BeyondTrust is immediately implementing user suggestions. The UI could be more informative. Initially, there were two or three connectors, and now we have five or six. It would be nice if they added a few more connectors for third-party integration. There are multiple tools, but the clients may require more for their convenience.
Aaron Margerum - PeerSpot reviewer
Jul 26, 2022
I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money.
Learn what your peers think about BeyondTrust Privileged Remote Access. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,234 professionals have used our research since 2012.
Lance Jones - PeerSpot reviewer
Apr 27, 2022
Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins.
Chase Cole - PeerSpot reviewer
Mar 2, 2022
There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box.
Temitope Popoola - PeerSpot reviewer
Jul 18, 2022
At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity.
SteveJenovai - PeerSpot reviewer
Jun 25, 2022
In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious.
Sorin Hrincu - PeerSpot reviewer
Jun 21, 2023
When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer.
reviewer1873317 - PeerSpot reviewer
Jun 1, 2022
One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint.
CJ
Aug 17, 2022
The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords.