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BeyondTrust Privileged Remote Access pros and cons

Vendor: BeyondTrust

4.3 out of 5

23 reviews
95% willing to recommend

Pros & Cons summary

BeyondTrust Privileged Remote Access offers valued security features, FIPS compliance, and robust multi-factor authentication. Customers appreciate the rapid deployment, essential Active Directory integration, minimal server requirements, and support for secure remote work across infrastructures like DMZs and cloud. However, improvements are needed in password management, Password Safe integration, and API connectivity. Management split across portals and slower support using ServiceNow tickets instead of chat affects user convenience and reliability.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

BeyondTrust Privileged Remote Access is valued for its strong security features, including multi-factor authentication and encryption, providing maximum remote access security.

It allows quick and easy deployment without the need for a server, utilizing VMware or Hyper-V environments, which enhances its simplicity and speed of deployment.

It offers excellent scalability and stability, making it reliable for organizations moving towards cloud infrastructure.

The integration with Active Directory and enterprise credential manager simplifies user onboarding and privileged access management.

Its ability to operate independently as a complete solution reduces the need for multiple services, thus decreasing the organizational workload.

CONS

BeyondTrust Privileged Remote Access could benefit from an integrated enterprise vault instead of relying on separate solutions like Password Safe.

There are challenges with connectivity, including no API for easy version tracking and difficulties in compliance data production.

Multi-factor authentication implementation at the endpoint level presents a gap in security compliance.

Account creation automation is laborious, and the onboarding process lacks documented user provisioning.

The integration of BeyondTrust Privileged Remote Access with other platforms is complex and requires simplification.

BeyondTrust Privileged Remote Access Pros review quotes

reviewer1909812

IT Specialist at a comms service provider with 11-50 employees

Jul 11, 2022

We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access.

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PR

Lead consultant at Aujas cybersecurity

Oct 21, 2022

I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers.

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Systems Engineer at NRC

Jul 26, 2022

I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature.

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BeyondTrust Privileged Remote Access

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PR

Lead consultant at Aujas cybersecurity

Jun 20, 2022

When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet.

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Information Technology Operations Manager at a educational organization with 5,001-10,000 employees

Apr 27, 2022

We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network.

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Sr. Systems Administrator at Rayburn Country Electric Cooperative, Inc.

Mar 2, 2022

It is a real fortress. Its security is very strong. Multi-factor came as a feature out-of-the-box, which was big for us. That helps us meet another compliance requirement. It enforces encryption. Nobody can see what we are doing in our remote system if they happen to be listening for unencrypted traffic. That is its biggest strength.

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Temitope Popoola

Specialist, Server Administration at IHS Towers

Jul 18, 2022

One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful.

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Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix

Jun 25, 2022

The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features.

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PAM SecOps Team Manager at Getronics UK Limited

Jun 21, 2023

The privileged remote access platform is able to track and record everything that happens within a session.

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reviewer1873317

Sr Cyber Security Manager at Honeywell International Inc.

Jun 1, 2022

The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs.

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Show 10 more reviews (out of 22)

BeyondTrust Privileged Remote Access Cons review quotes

reviewer1909812

IT Specialist at a comms service provider with 11-50 employees

Jul 11, 2022

The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon.

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PR

Lead consultant at Aujas cybersecurity

Oct 21, 2022

Multiple areas can be improved. We've seen lots of updates in the past year. They have a portal where we can submit our ideas. BeyondTrust is immediately implementing user suggestions. The UI could be more informative. Initially, there were two or three connectors, and now we have five or six. It would be nice if they added a few more connectors for third-party integration. There are multiple tools, but the clients may require more for their convenience.

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Systems Engineer at NRC

Jul 26, 2022

I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money.

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BeyondTrust Privileged Remote Access

Free Report: BeyondTrust Privileged Remote Access Reviews and More

Learn what your peers think about BeyondTrust Privileged Remote Access. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.

861,390 professionals have used our research since 2012.

Information Technology Operations Manager at a educational organization with 5,001-10,000 employees

Apr 27, 2022

Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins.

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Sr. Systems Administrator at Rayburn Country Electric Cooperative, Inc.

Mar 2, 2022

There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box.

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Temitope Popoola

Specialist, Server Administration at IHS Towers

Jul 18, 2022

At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity.

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Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix

Jun 25, 2022

In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious.

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PAM SecOps Team Manager at Getronics UK Limited

Jun 21, 2023

When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer.

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reviewer1873317

Sr Cyber Security Manager at Honeywell International Inc.

Jun 1, 2022

One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint.

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CJ

Security Analyst at Secland

Aug 17, 2022

The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords.

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Show 10 more reviews (out of 21)

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Product Categories

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Privileged Access Management (PAM)

Popular Comparisons

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