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BeyondTrust Password Safe vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
BeyondTrust Password Safe is valued for quick setup, compliance features, strong security, and is favorably reviewed by executives.
Sentiment score
4.8
BeyondTrust Privileged Remote Access delivers quick ROI, saving time and costs, ensuring compliance, and enhancing IT operations efficiency.
Next year, we may add another BeyondTrust element because the overall experience has been good.
 

Customer Service

Sentiment score
6.5
BeyondTrust Password Safe support is efficient and responsive, with global availability, but documentation and UVM issues need improvement.
Sentiment score
4.8
BeyondTrust Privileged Remote Access offers quick, knowledgeable support with high user satisfaction but some communication and ticket system concerns.
The tickets for minor issues have been resolved efficiently.
One person gets aligned for troubleshooting and maintenance activities during their downtime, and within an hour, they complete these tasks.
The support and maintenance from BeyondTrust are commendable.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
 

Scalability Issues

Sentiment score
7.7
BeyondTrust Password Safe is scalable and adaptable, supporting diverse enterprises with high user satisfaction and flexible deployment.
Sentiment score
6.3
BeyondTrust Privileged Remote Access scales well for enterprises, though challenges exist with cloud deployments and backend scalability opinions vary.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
BeyondTrust Password Safe is scalable and stable from my perspective, as if you increase your CPU and RAM, you can use as many user licenses as you want on a single platform.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
BeyondTrust Privileged Remote Access is a scalable solution based on user requirements.
 

Stability Issues

Sentiment score
7.4
BeyondTrust Password Safe is praised for its stability, with improvements since version 21 and minor issues during upgrades.
Sentiment score
5.0
BeyondTrust Privileged Remote Access is stable and secure, but experiences occasional post-update bugs and recovery issues after outages.
In BeyondTrust Password Safe, the upgrade activity can take longer, and I have occasionally experienced being stuck during appliance version upgrades.
The solution is very stable.
Updates sometimes introduce bugs or issues, especially with non-English versions.
 

Room For Improvement

BeyondTrust Password Safe faces integration, stability, and performance issues, requiring interface enhancements and improved analytics for better functionality.
BeyondTrust needs simpler third-party access, improved integration, enhanced automation, refined support, and optimized interface and deployment.
This feature would allow PAM to check the credentials of privileged accounts, indicating if they are correct or not, showing if the heartbeat has failed if they are wrong.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
We are looking for a feature where if someone is doing something risky during their session, it should alert and possibly disable their credentials.
 

Setup Cost

BeyondTrust Password Safe offers competitive pricing with asset-based licensing, valued for its affordability and comprehensive features.
BeyondTrust Privileged Remote Access offers variable pricing, justified by rapid ROI and functionality, with crucial licensing understanding for cost management.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

BeyondTrust Password Safe enhances security with automated management, intuitive interface, comprehensive asset visibility, and advanced auditing features.
BeyondTrust Privileged Remote Access offers flexible, secure remote management with easy deployment, multi-factor authentication, and strong integration capabilities.
BeyondTrust JIT (Just-in-Time) Access helps minimize risks in the organization by allowing privileged accounts to be provisioned temporarily, granting users elevated access only for the required duration.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
The secure access must be audited live, ensuring patient data protection.
The session monitoring and recording feature definitely helps security and audit with BeyondTrust Privileged Remote Access.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Privileged Access Management (PAM)
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Enterprise Password Managers (7th)
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
13th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
24
Ranking in other categories
Remote Access (14th)
 

Mindshare comparison

As of October 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 3.4%, up from 2.7% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 4.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
BeyondTrust Password Safe3.4%
BeyondTrust Privileged Remote Access4.2%
Other92.4%
Privileged Access Management (PAM)
 

Featured Reviews

PawanShirose - PeerSpot reviewer
Has enabled bulk onboarding and password rotation while ensuring secure privilege management
I have faced stability issues when upgrading BeyondTrust Password Safe solution. The upgrade process can be lengthy compared to other modules. For example, upgrading the appliance and reconfiguring HA is easier in PRA. However, in BeyondTrust Password Safe, the upgrade activity can take longer, and I have occasionally experienced being stuck during appliance version upgrades, sometimes duplicating the upgrade. Regarding additional features, we have good features in BeyondTrust Password Safe compared to other modules, such as Secret Safe to secure secrets and the check-in, check-out functionality. We already have the main features, but I think it would be helpful if BeyondTrust implemented a heartbeat check feature on the privileged account level. This feature would allow PAM to check the credentials of privileged accounts, indicating if they are correct or not, showing if the heartbeat has failed if they are wrong.
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
We do not utilize the dynamic privilege elevation and delegation feature yet, because the customer is not planning to use this feature. They want to control the manner of user creation processes in...
What is your primary use case for BeyondTrust Password Safe?
Currently, we have one customer using BeyondTrust Password Safe. BeyondTrust Password Safe is usually used for two things: compliance and audit.
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
Improving technical support for BeyondTrust Privileged Remote Access is essential. When I communicate with technical support for BeyondTrust Privileged Remote Access, the response time is very slow.
What is your primary use case for BeyondTrust Privileged Remote Access?
When we are using BeyondTrust Privileged Remote Access with FortiGate or some Cisco third-party products, we collaborate with both vendors, take the requirement, and follow up with the technical te...
 

Also Known As

BeyondTrust PowerBroker Password Safe
Bomgar Privileged Access
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about BeyondTrust Password Safe vs. BeyondTrust Privileged Remote Access and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.