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AutomationEdge vs IBM Robotic Process Automation (RPA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
AutomationEdge
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
7th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of AutomationEdge is 1.3%, up from 1.1% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.4%
IBM Robotic Process Automation (RPA)2.0%
AutomationEdge1.3%
Other91.3%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Jajati Panda - PeerSpot reviewer
Software Engineer at Apmosys
Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster
Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.
MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy for anybody to learn."
"So far, the organization has 20+ bots, which has generated more than $50K of ROI."
"We have seen increased productivity, because what used to take about two days to finish with laymen doing computer work, a bot can finish within a seven to eight hour time frame, meaning we are removing a lot of man-hours."
"The ability to create automation itself is a benefit that reduces human error and enhances efficiency. Technical support is unsurpassed."
"The most valuable feature of Automation Anywhere right now is its low-code, no-code framework, which allows us to build a lot of templates that are both repeatable and reusable over time."
"Overall, the product is very good where the repetitive tasks are more in manufacturing industries and the finance department."
"All customers were happy after automating using AA because of the better accuracy, it's easy to develop and manage, and it's easy to manage the orchestrator."
"Some of the really impactful features of working with Automation Anywhere are the ability to design and partner with their experts to come up with our solutions."
"It helps us with cost optimization and easy implementation."
"It is a valuable tool for developing efficient solutions, especially in finance and banking."
"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."
"We can quickly adapt to our end users."
"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"The support from the vendor is very good."
"AutomationEdge is really easy to use because the workflows are simple."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"Deployment is done in a small amount of time."
"The quality is great! It's very strong and has a very strong platform."
"One of the most impactful features of IBM Robotic Process Automation (RPA) has been its one-time setup capability."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
 

Cons

"We would like to see the scalability improve from a local perspective."
"It takes a lot of time to deploy, and sometimes it fails after a timeout."
"I would like to see better and more technical use cases for the AI features, showing how to build them instead of repeated general examples."
"There should be more available Data Analytics and more AI Front and Deep Learn concepts."
"Also, the Master certification should be provided free of cost for partners. More practical samples and examples of bots using new features in A2019 should be available in people Documentation. A2019 presentation material for proposing A2019 as an RPA choice should be provided to partners."
"There is still a way to go for Automation Anywhere where we can see improvement. Mostly, we want to see more artificial intelligence and machine learning. Now, I can see only this mostly in the IQ Bot where we construct the data from PDFs. I also want to see more features where we can use the artificial intelligence in automating tasks as well."
"I would like for AA to add an inbuilt debug log that has functionalities to view the values of variables during run time in order to have a point-to-point debugging in case of an error."
"It would be helpful if Device Credentials can sync with Active Directory so that for the IT policy case that requires periodic password resetting, there is no need for a human to input manually into each Bot Runner machine."
"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."
"It's not an intuitive tool."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
"Regarding stability and reliability, AutomationEdge is mid-range. When compared with other tools such as Automation Anywhere and UIPath, they are more stable than AutomationEdge."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"There are some shortcomings in the product's stability that need improvement."
"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."
"The installation process could improve. It was difficult to complete."
"There are certain limitations in the solution for screen reading."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"The product must be promoted more."
"From my point of view, the RPA from IBM is not yet in touch enough with the clients. They are not taking the client's perspective into consideration, and they don't guide them enough throughout their journey to RPA."
"I think it's complex, and not straightforward."
"My impression of the support experience is lower than middle. I would rank it as that. They need to improve their support by having more experienced level one support."
"This solution is still evolving. It is going through the rounds right now."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
 

Pricing and Cost Advice

"The cost of this solution is a little bit high, but it is worth the price."
"Automation Anywhere is cheaper than UiPath and Blue Prism. From a market point of view, Automation Anywhere is reasonable. Any organization can adopt Automation Anywhere."
"It costs up to $1,200 per license."
"We have saved time and money using this solution."
"Cost-wise, it is fine. A lot of medium businesses prefer Automation Anywhere. The development cost is also lower."
"The starting price, which is a one-off fee is a bit high and this may deter mid and small-sized companies from acquiring and decide to shun the platform."
"I have heard that Automation Anywhere is expensive."
"It has good licensing costs which are average for the market."
"It is expensive but its value can justify the cost."
"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."
"I give the price of the solution a nine out of ten."
"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"The product is available at the lowest price."
"The pricing is reasonable for this solution."
"The license is paid annually."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"I rate the pricing ten out of ten. So, the pricing is very good for me."
"The product is reasonably priced compared to other tools."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"IBM RPA is cheaper than other tools."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
15%
Healthcare Company
10%
Outsourcing Company
9%
Financial Services Firm
9%
Computer Software Company
11%
Construction Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with AutomationEdge?
In AutomationEdge, I think there could be improvements. I have not used it in maybe two months, but in the past, you ...
What is your primary use case for AutomationEdge?
My use cases for AutomationEdge include using two automations in my actual employment or company. I use it to create ...
What advice do you have for others considering AutomationEdge?
I have not used the AI capabilities of AutomationEdge because in the workflows I need to create, I do not need to use...
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
What advice do you have for others considering IBM Robotic Process Automation (RPA)?
I recommend starting with the Academy to check the features and compare them with other competitors to choose the bes...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
IBM RPA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Smart Dubai Government (SDG)
The Hanover Insurance Group
Find out what your peers are saying about AutomationEdge vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: June 2026.
909,647 professionals have used our research since 2012.