AutomationEdge vs IBM Robotic Process Automation (RPA) comparison

AutomationEdge and IBM are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #21 with an average rating of 7.8, while IBM is ranked #12 with an average rating of 8.5. AutomationEdge holds a 1.1% mindshare in RPA, compared to IBM’s 3.1% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 88% of IBM users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

IBM RPA and AutomationEdge compete in the RPA market. IBM RPA has the upper hand with its integrated features like ease of use and advanced analytics, while AutomationEdge is favored for its extensive feature set and affordability.

Features: IBM RPA offers an intuitive user interface that minimizes coding, integrates strongly with IBM's AI tools, and provides significant customer insight capabilities through Watson. AutomationEdge supports desktop automation, concurrent processing, and numerous integrations, making it versatile for varied automation needs.

Room for Improvement: IBM RPA needs better integration with AI and non-IBM systems, a simplified deployment process, and enhanced customization. AutomationEdge requires improvement in stability, a broader community support, and more cost-effective pricing models.

Ease of Deployment and Customer Service: IBM RPA offers flexible deployment across cloud environments with strong technical support and extensive documentation. AutomationEdge supports primarily hybrid and on-premises deployments but needs to address connectivity and stability issues.

Pricing and ROI: IBM RPA's diverse licensing model can be expensive but promises strong ROI within a year. AutomationEdge provides an economical modular pricing appealing to smaller industries, delivering effective ROI through affordable license offerings.

To learn more, read our detailed AutomationEdge vs. IBM Robotic Process Automation (RPA) Report (Updated: July 2025).

Buyer's Guide

AutomationEdge vs. IBM Robotic Process Automation (RPA)

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 0.9% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 3.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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GeorgeTzifas

Chief Operating Officer at Anyrobotics RPA Experts

Provides smart AI tools and easy to use

I would like to have more flexibility in connecting the platform with third-party systems. It is easy to connect IBM RPA with other IBM products, but it is complicated when connecting to non-IBM systems. So, I would like IBM RPA to be even more flexible in connecting to third-party systems.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is simple, user-friendly, and very intuitive."

"The pricing is excellent. I would give them perfect marks in that regard."

"I find the ease of use from a programming perspective very valuable."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"It gives us a central place to schedule tasks and run them distributed."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

More Automate pros

"The initial setup was easy and straightforward."

"The most valuable feature of AutomationEdge is creating accounts."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"The product's most valuable feature is the executor."

"We can quickly adapt to our end users."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

More AutomationEdge pros

"The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards."

"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."

"The initial setup is straightforward."

"It is a good tool for automation."

"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."

"One of the most impactful features of IBM Robotic Process Automation (RPA) has been its one-time setup capability."

"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."

"The solution’s performance is good."

More IBM Robotic Process Automation (RPA) pros

Cons

"There is a lack of good development for artificial intelligence, such as machine learning."

"The OCR for Hebrew text needs to be improved."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The solution has a very weak knowledge base."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"It's possible that they could use a stronger community for seeking guidance and help."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

More Automate cons

"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."

"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

"It's not an intuitive tool."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

"With the solution, customizing software can be time-consuming."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"The price of the solution could be improved."

"AutomationEdge's primary issue is its price point, especially compared to other products."

More AutomationEdge cons

"This RPA should be under the umbrella of BPM. This is what the future should be."

"The pricing of IBM Robotic Process Automation (RPA) could be improved."

"Needs better integration with artificial intelligence or with machine-learning."

"IBM Robotic Process Automation should be more stable."

"There are certain limitations in the solution for screen reading."

"IBM’s support should improve response time."

"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."

"My impression of the support experience is lower than middle. I would rank it as that. They need to improve their support by having more experienced level one support."

More IBM Robotic Process Automation (RPA) cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

More Automate pricing and cost advice

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"It is expensive but its value can justify the cost."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"The product is available at the lowest price."

"I give the price of the solution a nine out of ten."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"The product has a yearly licensing fee."

"The pricing is reasonable for this solution."

"The product is reasonably priced compared to other tools."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"IBM RPA is cheaper than other tools."

"The pricing is reasonable."

"The license is paid annually."

"I rate the pricing ten out of ten. So, the pricing is very good for me."

More IBM Robotic Process Automation (RPA) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Financial Services Firm

18%

Computer Software Company

Healthcare Company

Real Estate/Law Firm

Computer Software Company

18%

Financial Services Firm

14%

Insurance Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

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What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

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What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

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What needs improvement with IBM Robotic Process Automation (RPA)?

To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...

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What is your primary use case for IBM Robotic Process Automation (RPA)?

My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...

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Comparisons

UiPath Platform vs Automate

Compared 30% of the time

Microsoft Power Automate vs Automate

Compared 26% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 10% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 7% of the time

More Automate Competitors

Automation Anywhere vs AutomationEdge

Compared 41% of the time

UiPath Platform vs AutomationEdge

Compared 34% of the time

Microsoft Power Automate vs AutomationEdge

Compared 26% of the time

More AutomationEdge Competitors

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 68% of the time

UiPath Platform vs IBM Robotic Process Automation (RPA)

Compared 12% of the time

Nintex RPA vs IBM Robotic Process Automation (RPA)

Compared 6% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 6% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 4% of the time

More IBM Robotic Process Automation (RPA) Competitors

Product Reports

Buyer's Guide

Automate

August 2025

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Buyer's Guide

AutomationEdge

August 2025

Download AutomationEdge product report

Buyer's Guide

IBM Robotic Process Automation (RPA)

July 2025

IBM Robotic Process Automation (RPA) report

Download IBM Robotic Process Automation (RPA) product report

Also Known As

HelpSystems Automate, Automate

No data available

IBM RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

IBM

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

The Hanover Insurance Group

Buyer's Guide

AutomationEdge vs. IBM Robotic Process Automation (RPA)

July 2025

Free Report: AutomationEdge vs. IBM Robotic Process Automation (RPA)

Find out what your peers are saying about AutomationEdge vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: July 2025.

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