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AutomationEdge vs Blue Prism comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
AutomationEdge
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
89
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 0.9% compared to the previous year. The mindshare of Blue Prism is 8.3%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Blue Prism8.3%
Automate2.0%
AutomationEdge1.1%
Other88.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Jajati Panda - PeerSpot reviewer
Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster
Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.
WayneFillis - PeerSpot reviewer
Effective automation boosts efficiency but requires improved co-management
There is a need for a co-management product to manage multiple developers using Blue Prism. Features like version control and supporting multiple developers at the same time should be improved. Furthermore, Blue Prism should invest in marketing their other products. I also find it concerning that they require purchasing support calls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, the whole product is really nice and provides significant benefits."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."
"The product effectively handles all the tasks we require."
"The most valuable features for my client are timing and scheduling."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The support from the vendor is very good."
"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."
"It is a valuable tool for developing efficient solutions, especially in finance and banking."
"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."
"We can quickly adapt to our end users."
"AutomationEdge has shown the most productive impact, and the productivity was excellent before, and now it can increase by 20 to 30% more with AI implementation."
"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."
"The initial setup was easy and straightforward."
"My company decided to go with Blue Prism because of the security it provides."
"It is good for transactions that are very straightforward. It works very nicely with the structured data. It is user-friendly. It is easy to implement and easy to understand."
"The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding."
"The solution has cross-application features where it can be setup with SAP, email, or SharePoint."
"This is a scalable product."
"We've automated web applications in the banking domain using Blue Prism. This involved automating long and complex banking processes. Every action we automate with the tool generates an audit log, which is safe within the LogRhythm environment. I do find the Decipher feature very useful when it comes to document automation."
"The most valuable feature of Blue Prism is the control and development of the processes from one location."
"Blue Prism is highly scalable and reliable."
 

Cons

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The product also has a limited use case in some respects."
"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."
"AutomationEdge's primary issue is its price point, especially compared to other products."
"The price of the solution could be improved."
"There are some shortcomings in the product's stability that need improvement."
"It's not an intuitive tool."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."
"With the solution, customizing software can be time-consuming."
"Optical character recognition has room for improvement."
"The activities that we do are a bit difficult to do in Blue Prism as compared to UiPath. UiPath provides create activities and create packages related to AI analytical skills. This is something that Blue Prism doesn't have."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"I have found that community support is lacking for this solution compared to competitors."
"As a user, I cannot directly work with the bot. On a daily basis, I use and do some work in Microsoft Excel, which cannot be directly taken into Blue Prism. Our company majorly runs on Microsoft Excel. Everybody has Excel sheets as their working sheets. Therefore, we need a kind of automation to be able to do things with this program. This bot is almost like an invisible staff that works between the servers but not with the users. This bot works well with SAP and things like that, but it doesn't work with Excel sheets. It doesn't work with the bots that we have, and I cannot invoke an RPA right now as a user. It has to be done by an administrator who has better control than me. It needs better integration with Microsoft Excel. Its price can be improved. It is expensive for us. It should be cheaper for a market like ours. We are based in India."
"I don't like that it is so limited, anything that you do feels limited in your capabilities."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
 

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"Once you buy the software, you just pay for the support for backend help."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"It is expensive but its value can justify the cost."
"The product is available at the lowest price."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."
"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."
"I give the price of the solution a nine out of ten."
"Compared to other tools on the market, it is one of the most expensive."
"With Blue Prism, there are no additional fees"
"It's an expensive product. For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten."
"Our licensing fees are approximately $5,000 USD per year."
"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."
"Licensing is on a yearly basis."
"We have a three-year contract that is paid on a yearly basis."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
14%
Computer Software Company
10%
Healthcare Company
9%
Media Company
8%
Financial Services Firm
21%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise4
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise72
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about AutomationEdge?
It helps us with cost optimization and easy implementation.
What is your experience regarding pricing and costs for AutomationEdge?
I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.
What needs improvement with AutomationEdge?
Areas of AutomationEdge that could be improved or enhanced in future releases include pricing considerations. While I...
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
 

Also Known As

HelpSystems Automate, Automate
No data available
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Smart Dubai Government (SDG)
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Find out what your peers are saying about AutomationEdge vs. Blue Prism and other solutions. Updated: July 2025.
866,324 professionals have used our research since 2012.