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Automate pros and cons

Vendor: Fortra

4.2 out of 5

28 reviews
96% willing to recommend

1,887 followers

Pros & Cons summary

Automate offers unique database triggers for automation, with a simple implementation praised for not requiring extensive IT expertise. Fortra's Automate boosts efficiency, replacing an employee's workload while pricing impresses with its value. Technical support is rated high for speed, but security enhancements are needed for HIPAA compliance. OCR and community resources require improvement, and vague error messages and memory issues need addressing, making stability tools essential.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Automate allows the use of a database as a trigger to launch tasks, a rare feature in these systems.

Pricing and licensing are excellent, requiring a one-time license with no recurring fees.

Integrations for workflows, bot creation, machine learning, and voice recognition provide an edge in the market.

The system effectively replaces the workload of an entire employee, enhancing efficiency and reducing costs.

Technical support is highly rated, offering fast and courteous assistance, making it a reliable choice.

CONS

Better web automation and OCR capabilities, especially for Hebrew text, need improvement.

Automate's OCR support requires highly standardized documents, which limits its effectiveness.

There are issues with encryption and password security, hindering HIPAA compliance.

Many error messages are vague, complicating debugging and error tracking.

Limitations exist in cloud functionality, development for AI and machine learning is lacking.

Automate Pros review quotes

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks.

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BahatiAsher Faith

Software Developer at Appnomu Business Services

Mar 16, 2023

It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots.

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VH

Vinayak Hariharan

Robotic Process Automation Developer at Bulwark Technologies L.L.C.

Mar 20, 2023

The best feature of Automate is its ease of use, which is a major selling point.

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Account Director at a tech services company with 11-50 employees

May 28, 2024

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly.

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Systems Configuration Engineer/Move-it Administrator at a insurance company with 501-1,000 employees

Oct 19, 2022

I like the interface; it makes managing automation easy. We can set different schedules and templates for each task.

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reviewer2723070

System Administrator

Jun 13, 2025

Automate increases efficiency and eliminates errors during documentation and invoicing processes.

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reviewer1550007

Product Manager - RPA at a security firm with 11-50 employees

Apr 8, 2021

The solution is continuously adding more integrations to help with workflows and bot and task creation.

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FS

FranciscoSosa Garcia

RPA Architect & RPA Product Owner at Francisco Sosa

Dec 30, 2020

The licensing of the product is very good. You only need to license it once and then you have it forever.

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reviewer1028862

Senior Manager at a consultancy with 201-500 employees

Jun 21, 2019

This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.

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reviewer1417143

Business Analyst at a tech services company with 51-200 employees

Jan 6, 2021

I actually quite liked the no-coding functionality.

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Automate Cons review quotes

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times.

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BahatiAsher Faith

Software Developer at Appnomu Business Services

Mar 16, 2023

Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult.

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VH

Vinayak Hariharan

Robotic Process Automation Developer at Bulwark Technologies L.L.C.

Mar 20, 2023

The documentation for errors needs improvement as many of the error messages we receive are very vague.

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Account Director at a tech services company with 11-50 employees

May 28, 2024

The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy.

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Systems Configuration Engineer/Move-it Administrator at a insurance company with 501-1,000 employees

Oct 19, 2022

There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed.

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reviewer2723070

System Administrator

Jun 13, 2025

Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed.

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reviewer1550007

Product Manager - RPA at a security firm with 11-50 employees

Apr 8, 2021

Some companies have asked for voice integration. This is likely part of the roadmap.

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FS

FranciscoSosa Garcia

RPA Architect & RPA Product Owner at Francisco Sosa

Dec 30, 2020

The solution has a very weak knowledge base.

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reviewer1028862

Senior Manager at a consultancy with 201-500 employees

Jun 21, 2019

While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.

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reviewer1417143

Business Analyst at a tech services company with 51-200 employees

Jan 6, 2021

It's possible that they could use a stronger community for seeking guidance and help.

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Show 10 more reviews (out of 27)

Product Categories

Product Categories

Robotic Process Automation (RPA)

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Product Categories

Product Categories

Robotic Process Automation (RPA)

Popular Comparisons

Popular Comparisons

UiPath Platform vs Automate

Microsoft Power Automate vs Automate

Automation Anywhere vs Automate

Blue Prism vs Automate

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See all alternatives

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