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Fortra's Automate pros and cons

Vendor: Fortra

4.2 out of 5

32 reviews
96% willing to recommend

Pros & Cons summary

Fortra's Automate handles task automation efficiently with features like web scraping, secure file transfers, machine learning, and voice recognition while offering a cost-effective license model. It reduces manual effort, saving time and resources. However, web automation and OCR capabilities need enhancement. Concerns about password encryption, HIPAA compliance, and improved technical support exist, as well as requirements for better CRM integration, cloud functionality, and error documentation.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Fortra's Automate provides a feature that allows using a database as a trigger to launch tasks, which is not commonly found in similar systems.

The drag-and-drop functionality of Fortra's Automate requires little to no coding knowledge, making it accessible to users without technical expertise.

The comprehensive scheduling capabilities of Fortra's Automate eliminate the need for expensive enterprise-level licenses often required by other vendors.

Fortra's Automate enhances efficiency and reduces manual errors, significantly benefiting documentation and invoicing processes.

The pricing and licensing of Fortra's Automate are praised for being excellent, offering a lasting solution without recurring costs.

CONS

OCR for Hebrew text in Fortra's Automate needs improvement, impacting the evaluation of customer documents and credit risks.

The lack of password encryption raises HIPAA compliance concerns.

Fortra's Automate has a weak knowledge base and insufficient community support for technical guidance.

Error messages are vague, affecting the debugging process and understanding of workflow failures.

Integration with Amazon S3 and cloud functionalities in Fortra's Automate require enhancement.

Fortra's Automate Pros review quotes

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks.

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BahatiAsher Faith

Software Developer at Appnomu Business Services

Mar 16, 2023

It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots.

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VH

Vinayak Hariharan

Robotic Process Automation Developer at Bulwark Technologies L.L.C.

Mar 20, 2023

The best feature of Automate is its ease of use, which is a major selling point.

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Fortra's Automate

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Account Director at a tech services company with 11-50 employees

May 28, 2024

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly.

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reviewer2773707

Cloud Engineer - ll at a tech vendor with 11-50 employees

Nov 4, 2025

Automate's best feature is that we do not need to write any code; we can create our jobs using the drag and drop option available, and any technical member without coding expertise can use this tool.

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Systems Configuration Engineer/Move-it Administrator at a insurance company with 501-1,000 employees

Oct 19, 2022

I like the interface; it makes managing automation easy. We can set different schedules and templates for each task.

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reviewer2723070

System Administrator

Jun 13, 2025

Automate increases efficiency and eliminates errors during documentation and invoicing processes.

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reviewer1550007

Product Manager - RPA at a security firm with 11-50 employees

Apr 8, 2021

The solution is continuously adding more integrations to help with workflows and bot and task creation.

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FS

FranciscoSosa Garcia

RPA Architect & RPA Product Owner at Francisco Sosa

Dec 30, 2020

The licensing of the product is very good. You only need to license it once and then you have it forever.

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reviewer1028862

Senior Manager at a consultancy with 201-500 employees

Jun 21, 2019

This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.

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Show 10 more reviews (out of 32)

Fortra's Automate Cons review quotes

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times.

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BahatiAsher Faith

Software Developer at Appnomu Business Services

Mar 16, 2023

Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult.

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VH

Vinayak Hariharan

Robotic Process Automation Developer at Bulwark Technologies L.L.C.

Mar 20, 2023

The documentation for errors needs improvement as many of the error messages we receive are very vague.

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Fortra's Automate

Free Report: Fortra's Automate Reviews and More

Learn what your peers think about Fortra's Automate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.

873,665 professionals have used our research since 2012.

Account Director at a tech services company with 11-50 employees

May 28, 2024

The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy.

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reviewer2773707

Cloud Engineer - ll at a tech vendor with 11-50 employees

Nov 4, 2025

Automate could simplify the UI for creating a workflow for automation. As a technical person, I can understand it easily. However, there are few activities in the software that our HR department cannot understand.

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Systems Configuration Engineer/Move-it Administrator at a insurance company with 501-1,000 employees

Oct 19, 2022

There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed.

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reviewer2723070

System Administrator

Jun 13, 2025

Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed.

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reviewer1550007

Product Manager - RPA at a security firm with 11-50 employees

Apr 8, 2021

Some companies have asked for voice integration. This is likely part of the roadmap.

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FS

FranciscoSosa Garcia

RPA Architect & RPA Product Owner at Francisco Sosa

Dec 30, 2020

The solution has a very weak knowledge base.

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reviewer1028862

Senior Manager at a consultancy with 201-500 employees

Jun 21, 2019

While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.

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Show 10 more reviews (out of 31)

Product Categories

Product Categories

Robotic Process Automation (RPA)

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Product Categories

Product Categories

Robotic Process Automation (RPA)

Popular Comparisons

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UiPath Platform vs Fortra's Automate

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