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Pros & Cons summary

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Prominent pros & cons

PROS

AutomationEdge's chatbot is highly valuable as it is owned by them, eliminating the need for external integration.
The ability to automate processes with external plug-ins and zero code is notably beneficial.
The technical support provided is rated nine out of ten, highlighting its effectiveness.
AutomationEdge aids in cost optimization and simplifies implementation.
It has shown a significant productivity increase of 20 to 30% with AI implementation.

CONS

AutomationEdge should offer a similar version for both cloud and on-premises installations completed flawlessly within minutes.
Pricing is a significant concern with AutomationEdge, especially when compared to competitors.
Compared to Automation Anywhere and UIPath, AutomationEdge lacks stability and reliability.
AutomationEdge's installation process is difficult and could be improved.
AutomationEdge's ecosystem has shortcomings, needing improvements, with a minor online community presence.
 

AutomationEdge Pros review quotes

Jajati Panda - PeerSpot reviewer
Aug 27, 2025
AutomationEdge has shown the most productive impact, and the productivity was excellent before, and now it can increase by 20 to 30% more with AI implementation.
VishalKumar6 - PeerSpot reviewer
Aug 12, 2025
The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary.
NB
Jan 24, 2023
We can quickly adapt to our end users.
Learn what your peers think about AutomationEdge. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,341 professionals have used our research since 2012.
NS
Jul 28, 2023
The initial setup was easy and straightforward.
Marco Ismael González Rangel - PeerSpot reviewer
May 3, 2023
Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten.
reviewer1932996 - PeerSpot reviewer
Aug 5, 2022
The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market.
reviewer2203746 - PeerSpot reviewer
Jun 6, 2023
The support from the vendor is very good.
BhargavJotva - PeerSpot reviewer
Aug 14, 2023
If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product.
SK
Dec 6, 2023
It helps us with cost optimization and easy implementation.
reviewer2203746 - PeerSpot reviewer
Jun 26, 2024
It is a valuable tool for developing efficient solutions, especially in finance and banking.
 

AutomationEdge Cons review quotes

Jajati Panda - PeerSpot reviewer
Aug 27, 2025
Regarding stability and reliability, AutomationEdge is mid-range. When compared with other tools such as Automation Anywhere and UIPath, they are more stable than AutomationEdge.
NB
Jan 24, 2023
The price of the solution could be improved.
NS
Jul 28, 2023
AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community.
Learn what your peers think about AutomationEdge. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,341 professionals have used our research since 2012.
Marco Ismael González Rangel - PeerSpot reviewer
May 3, 2023
With the solution, customizing software can be time-consuming.
reviewer1932996 - PeerSpot reviewer
Aug 5, 2022
The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive.
reviewer2203746 - PeerSpot reviewer
Jun 6, 2023
It's not an intuitive tool.
BhargavJotva - PeerSpot reviewer
Aug 14, 2023
There are some shortcomings in the product's stability that need improvement.
SK
Dec 6, 2023
They could provide more technologies for IT and security to enhance machine learning capabilities.
reviewer2203746 - PeerSpot reviewer
Jun 26, 2024
AutomationEdge's primary issue is its price point, especially compared to other products.
Bruno Spiazzi - PeerSpot reviewer
Mar 9, 2023
With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this.