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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

AutomationEdge's chatbot is highly valuable as it is owned by them, eliminating the need for external integration.
The ability to automate processes with external plug-ins and zero code is notably beneficial.
The technical support provided is rated nine out of ten, highlighting its effectiveness.
AutomationEdge aids in cost optimization and simplifies implementation.
It has shown a significant productivity increase of 20 to 30% with AI implementation.

CONS

AutomationEdge should offer a similar version for both cloud and on-premises installations completed flawlessly within minutes.
Pricing is a significant concern with AutomationEdge, especially when compared to competitors.
Compared to Automation Anywhere and UIPath, AutomationEdge lacks stability and reliability.
AutomationEdge's installation process is difficult and could be improved.
AutomationEdge's ecosystem has shortcomings, needing improvements, with a minor online community presence.
 

AutomationEdge Pros review quotes

reviewer1243365 - PeerSpot reviewer
CEO at a tech services company with 11-50 employees
Feb 16, 2021
The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives.
reviewer1932996 - PeerSpot reviewer
Backup,Network & Security Engineer
Aug 5, 2022
The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market.
NB
Chief Executive Officer at Zinple Info Solutions
Jan 24, 2023
We can quickly adapt to our end users.
Learn what your peers think about AutomationEdge. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,889 professionals have used our research since 2012.
Bruno Spiazzi - PeerSpot reviewer
Business Process Analyst at Marcopolo SA
Mar 9, 2023
The ability to automate our processes with external plug-ins and zero code is the most valuable feature.
Caroline Bentolila - PeerSpot reviewer
Process Automation Analyst at Stone Pagamentos
Mar 31, 2023
The most valuable feature of AutomationEdge is creating accounts.
Marco Ismael González Rangel - PeerSpot reviewer
Solutions Architect at Teravision Technologies
May 3, 2023
Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten.
reviewer2203746 - PeerSpot reviewer
Country Manager at a tech consulting company with 11-50 employees
Jun 6, 2023
The support from the vendor is very good.
NS
VP of Engineering at BitsKraft
Jul 28, 2023
The initial setup was easy and straightforward.
Sandeep Hujdar - PeerSpot reviewer
RPA Developer at BitsKraft
Aug 1, 2023
The product's most valuable feature is the executor.
BhargavJotva - PeerSpot reviewer
Associate Manager - Retail Banking Operation at IDFCFIRST
Aug 14, 2023
If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product.
 

AutomationEdge Cons review quotes

reviewer1243365 - PeerSpot reviewer
CEO at a tech services company with 11-50 employees
Feb 16, 2021
In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes.
reviewer1932996 - PeerSpot reviewer
Backup,Network & Security Engineer
Aug 5, 2022
The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive.
NB
Chief Executive Officer at Zinple Info Solutions
Jan 24, 2023
The price of the solution could be improved.
Learn what your peers think about AutomationEdge. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,889 professionals have used our research since 2012.
Bruno Spiazzi - PeerSpot reviewer
Business Process Analyst at Marcopolo SA
Mar 9, 2023
With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this.
Caroline Bentolila - PeerSpot reviewer
Process Automation Analyst at Stone Pagamentos
Mar 31, 2023
The installation process could improve. It was difficult to complete.
Marco Ismael González Rangel - PeerSpot reviewer
Solutions Architect at Teravision Technologies
May 3, 2023
With the solution, customizing software can be time-consuming.
reviewer2203746 - PeerSpot reviewer
Country Manager at a tech consulting company with 11-50 employees
Jun 6, 2023
It's not an intuitive tool.
NS
VP of Engineering at BitsKraft
Jul 28, 2023
AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community.
Sandeep Hujdar - PeerSpot reviewer
RPA Developer at BitsKraft
Aug 1, 2023
We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel.
BhargavJotva - PeerSpot reviewer
Associate Manager - Retail Banking Operation at IDFCFIRST
Aug 14, 2023
There are some shortcomings in the product's stability that need improvement.