Box Reviews

My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management and in my automations.

When I open Box day-to-day or week-to-week, I look for organizing the files first, as document sharing is my main focus on the Box platform.

The scope of my use of Box is mostly solo only; it is on my personal account.

The best features of Box for me include the structured file organizing, which is the most important part I found. Apart from that, secure sharing and integration with automation platforms, along with its smooth integration and usage in automations, is a very big plus for me. That is the reason I shifted from other platforms to Box.

Box has impacted my work by providing essential file structuring, which is the most important part of any cloud storing platform, and it stood out. What piqued my interest more is the use of Box and the smoother process in integrating it into my workflows, another major plus point that I considered when deciding which platform to choose.

Additionally, I recall that there are features in Box related to signing signatures that I did not use during my internship, although I would have if I had used Box for my current work. That is one feature I think I have not explored yet.

The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me.

One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.

I have been using Box since I used it last year, and I had used it many times for my previous internships.

Before I landed on Box, I was storing files in Google Drive, but I moved from Google Drive to Box because I was building workflow automations during my last internship. While I was working there, I was fetching documents that I saved or creating new documents, and I faced limitations with Google Drive. Instead, I moved to Box where file storing was very structured, and the automation part was smoother, so I shifted to Box.

When evaluating options, I did not specifically go through many platforms to finalize on Box; the reason was simple. I just wanted to store documents and access them easily. Besides Google Drive, I was also using Microsoft's OneDrive, which is similar in storing documents on the cloud. However, for me, the automation was of higher priority or importance, and the only platform that stood out among the three was Box. So I moved to Box and used it in my automation workflow.

When I first implemented Box, it took hardly half an hour or even less to get up and running, as I did not have to give much more time into setting up the platform.

My team did not need any formal training on Box, as it was pretty intuitive to pick up, and it was just me using it to store files and then sharing them with others.

On a scale of one to ten, I would rate Box a nine because I do not think there is anything to point out negatively for the platform. If I were to guide newcomers, I would advise them to go through the documentation first, as understanding the platform depends on that. The documentation for Box is superb, and if you understand it well, there should not be any issues that you will face. There may be minimal time consumed for integrating or understanding how Box can be integrated into the automation platform, but I do not think there is much of a learning curve needed for this type of platform. I rated this review a nine overall.

I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience includes FileNet. I also used Delphi for programming work. I am familiar enough with Box to answer questions about it.

I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.

I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook.

Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us.

I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas.

Box's security features have helped my organization meet compliance needs.

I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together.

I have been dealing with Box since 2013.

I did not use any metrics to evaluate Box's effect on my team's workflow efficiency.

I left IBM totally, and I work in another technology stack now instead of IBM FileNet. I am not using anything in particular at the moment.

Box is very easy to use and easy to implement. I did not need to refer to any support regarding any issue that appeared to me.

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

Box is one of the top three file-sharing apps in the market. I have used Drive and OneDrive, but Box has many more features than both.

I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together.

I would generally recommend Box to others. I was a user of Box, a good user, and I was an appreciated user.

My review rating for Box is 9.5.

Neutral

I use Box to keep data that I need to share externally, such as presentations or documents.

It seems pretty safe to me, pretty good in terms of security. There's not a big difference between Box, Google Drive, or other similar services, but Box is probably pretty flexible in terms of security.

The increase in the capacity could be an improvement. 

In future releases, there could be encryption, to have better security.

I have been using it for ten years. 

It is a stable product. 

I don't use a very large amount of space on Box. But I can suppose it is pretty good because if IBM uses it all over the company, the product must be scalable.

I use it personally. It is relevant to my company, but there is no company-wide use. When I was at IBM, there were thousands of people that used it.

I was formerly an IBMer, and IBM chose Box as a repository for external communication. I continued using Box after leaving IBM.

The setup of Box is very simple. It took just minutes because it is in the cloud.

I use the free version. For me, for what I use Box for, the value is ten. It is perfect.

I tried some other options, starting from other clouds, even Microsoft. But at the end of the day, even if Microsoft could be more integrated with Office, Box is very simple and effective, so I prefer Box.

Overall, I would rate the solution a nine out of ten. 

We use the solution for data storage and data collaboration. I use the solution to collaborate the documents and files with the team. Box is a kind of repository where I can share things across the organization.

The solution is used for data storage and any kind of visualization. Your data is secured with Box because the access is restricted.

The solution does not have the feature to retrieve deleted data. The solution's data security should be improved. While outsiders cannot access it, people within the organization can access the data using other tools.

I have been using Box for the last six to seven years.

I rate the solution a six out of ten for stability.

The solution’s initial setup is straightforward.

If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name.

Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box.

Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved.

Overall, I rate the solution a six out of ten.

We have integrated Box into our platform. I use Box to store documents. Box has document management and e-signature features.

If we close a deal, the agreement will contain the details of what we will charge the customers. We can use Box to add an access control so that only those with access can view the commercial details. Others would not be able to see it. If I write a technical document about a new feature I want to create, I would not want it to get into the wrong hands. So I can provide controlled access to my team members using Box.

Box is a great product. We can provide controlled access to documents using the product. The features work fine. Box makes sense as an enterprise solution. The product has an in-built e-signature feature. If we want to sign a document, we can do it with the help of Box.

The price must be lowered.

I haven’t seen any issues with the product’s stability. It is very stable.

The tool is scalable.

The setup is very straightforward. The setup hardly takes 10 to 15 minutes. I use the cloud version of the tool.

We can refer to the documentation to do the setup in-house.

We use SharePoint for document management.

Overall, I rate the solution a seven or eight out of ten.

We use the solution to store and share our documents with people within and outside the organization.

We use Box as our file management system. We have numerous clients outside our organization with whom we regularly share documents. Box is appealing due to its user-friendly interface, reminiscent of the file structure on our Windows machines. Box is suitable for external collaboration.

The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful.

Box can assign tasks and collaborate. It's very efficient. It is better than SharePoint in this aspect. You can assign multiple tasks to different people on the same document, which works seamlessly.

One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting purposes.

Making API calls is challenging because API calls are necessary when moving data from Box to SharePoint. Payment is required beyond a certain threshold of API calls per user, which has been quite difficult.

The support could be enhanced during the transition from Box to SharePoint. Box's pricing model is based on the number of API calls, with a cap applicable to all enterprises. This limitation has been an issue. 

There could be better reporting systems. For example, if something gets deleted, I need to go to the user activity to check who did it. Having a more efficient way to retrieve reports would be beneficial.

I have been using Box for the past two years.

I rate the solution’s stability a six out of ten.

Box's support provides delayed responses. There is an issue with the support system. When you create a ticket, sometimes it feels like you're answering the same questions repeatedly, even though the information is already in their system. This is frustrating, especially when resolving important matters like increasing API call limits.

Neutral

I've been working with SharePoint for a very long time.

The initial setup is decent.

The solution is expensive when it comes to API calls.

Sometimes people get confused. They asked a couple of users who would want to retrieve a file's older version because whatever they worked on, they lost it, and then their version control is handy. You have to ensure it's safe or that part of it complies. It is pre-approved, especially with clinical trial companies. Box has matched all those parameters. We use multifactor authentication to authenticate. We use a tool called Ping, which integrates smoothly with Box. In terms of authentication and security, Box is pretty sensitive.

Box is pretty good. We use DocuSign quite often, and it integrates well with DocuSign. Calling those APIs and getting different reports out of the Box are very limited. The market is under the control of Microsoft. So, when it comes to Microsoft products, Box has the best integration. It's pretty decent, except for the permissions issue, which means that if a user has permission at the top-level folder, they would have permission at the lower folders.

We are switching from Box to SharePoint. Box has some issues with permissions that we don't see in SharePoint. Certain things about Box and SharePoint are perfect. It depends on what your organization needs. SharePoint comes along with the Office 365 package. 

Box is a content management tool. Any company looking for a content management tool and who does not have things in place, like all of them are moving to the cloud. Box gives good competition to SharePoint. We need to store content, organize content, and share it externally and internally.
It depends on the company's requirements and the features they're looking for.

Overall, I rate the solution a six out of ten.

Box is a very secure means to share files with external clients.

Box has improved our collaboration with our clients. We do not necessarily have to give them frequent updates because they can find it themselves.

The most valuable feature of Box is security.

Working on documents in real-time is sometimes faulty and could be improved.

I would like to see Box integrate with more apps.

I have been using Box for seven years.

I rate Box ten out of ten for stability.

I rate Box ten out of ten for scalability.

Box's initial setup was straightforward.

We have seen a return on investment with Box.

Box's pricing is excellent.

Box is an online cloud platform, and I am using its latest version.

The solution is on par with ShareFile and inexpensive.

Overall, I rate Box ten out of ten.

We had a specific department for information security and the person who handled that is no longer at the company, however, the head of that department was very adamant that at that time Box was the most secure option. He's the one that implemented Box for his department and we continue to use it to stay secure.

I've recently started using it in conjunction with another product that I use, which is Smartsheet. It incorporates very well with that. It's just made it easier to share documents in a secure fashion.

It is a very user-friendly product.

The solution is stable.

Technical support and their sales reps are helpful.

For me, it's very easy to navigate whether I'm in my email, whether I'm in my Smartsheet or SLAM. It's just straightforward to navigate throughout so that I can get my documents, make changes and load them back without any complexity.

What I get from some of the feedback is they're not sure about the versioning and the downloading, how you download it, and make sure the changes are reflected back in Box. That's more of a training issue rather than a product issue. You have to deal with a bit of a learning curve.

They could integrate better with other platforms. 

It was mainly used by one department and then spread out over time. Maybe we've had it for five to six years.

The solution is stable. 

I myself have not noticed any problems, and I haven't heard any problems reported to IT.

There are no bugs or glitches and it doesn't crash or freeze. 

I'm not sure, however, it is my understanding that the solution can scale. 

We are kind of odd in the fact that we have several different file shares. It's hard to gauge how widely used this particular product is used. Whoever wants to use it, it uses it. It's probably strange for most companies. I would imagine most companies don't do it that way.

It is my understanding that support is good. I haven't had a huge use for the technical support.

Positive

We do have Citrix ShareFile. I use Box more than I use ShareFile, however, overall in the company, I'm not sure of what percentage of the company uses ShareFile, and which percentage uses Box. We also have network shares, and that's really where most of the people have done their work.

I'm not sure how it originally was implemented. I'm not sure if it was difficult or easy to implement. 

I'm not sure how many people, if any, are needed to maintain the product.

My understanding is the solution was done in-house. 

I don't have any information in regards to licensing. 

We are a customer and end-user.

We're using the latest version of the solution at this point.

My own preference is to have one system for sharing files so that everybody's on the same page. They do have governance, which we didn't implement. However, it would be important to keep retention consistent. 

I did work at one point with the sales rep, and they were very informative. They helped us understand what all the different options we had for different Box products. The governance would also be a really good thing to implement along with just the enterprise version of Box.

I would rate the solution ten out of ten. 

Box is a secure location for non-structured content including documents and PowerPoints. Box comes with its own e-signature capability. It has a very simple workflow capability that allows you to build out certain workflows that you are going to repeat on a regular basis. 

Box is very simple, it was designed for anyone who sits in front of a computer to be able to do advanced actions without having to go through any training or any classes. You can put together total workflows for managing inventories or doing marketing campaigns. Anywhere where content is involved, Box can do it.

Box has a number one feature, it is very easy to use. Millions of people have free accounts. They are already aware of the user interface, the electronic signature, the metadata and the tagging. The entire experience is not lacking in any way that you would need in a corporate environment.

I have been using Box for five years.

Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it.

Whether you have one terabyte or two terabytes of data, your performance is going to remain the same. Box has tens of thousands of servers. Their speed for uploads and downloads and performance is standard for everyone. You are not going to get better than the next guy, no matter how big your company grows or how many people you have in your company. It is not going to be slow for any of your customers.

Technical support is better than their competition because I have had experience with both. If you are in a critical situation, and you have the right support contract with them, you will get immediate results. But if you try to go on the cheap side, you might have to wait physically for someone to respond by calling you. So that all depends on what kind of package you buy. 

The cost averages around thirty five dollars a month. There are no additional costs on top of that. They house all your data and they use all of their hardware and their equipment, and that is why it is thirty five dollars a month per person. You do not have to buy any of the hardware and you do not have to do anything on the back end.

The initial setup for an organization is under two minutes. And that is even if they go with an unlimited amount of storage. The implementation as far as your governance of the site itself and who's going to have access depends on the size of the organization and how detailed they are. That could take from two to six weeks to iron out the details and then activate it to enterprise. The setup environment with all the securities and encryption, takes about two minutes.

Box does have a considerable return on the investment, but not without getting into proprietary.

The setup for Box is very simple it is like opening up any account. 
You need to know what the organization wants to do with Box. Someone has to sketch out, who is going to have what permissions, and who is going to be able to access a particular file structure. One thing that Box would benefit from is a records management component. 

I think the vision of the leadership in the company is amazing. More importantly it's not hackable and it's a secure, easy-to-use platform. And that's what people really want.

I would rate Box a ten out of ten.