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Box pros and cons

Vendor: Box
4.2 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Box offers seamless collaboration and secure sharing across platforms, making it ideal for both personal and professional use.
Box provides robust security features including encryption and compliance, ensuring data protection and reliability.
Box excels in integrating with third-party applications, enhancing its functionality as a comprehensive platform.
Box's automation capabilities optimize business processes, saving time and improving productivity.
Box is known for its stability and has maintained an impressive security record over the years.

CONS

Box's security settings automatically inherit parent folder permissions to all subfolders, limiting customization.
Collaborator invitations in Box are limited to the folder level and could be extended to the file level for more flexibility.
Box experiences performance issues due to its high security level, especially in comparison with similar services.
Integration with other platforms, like Office 365 and Outlook, and enhanced API simplicity could improve Box usability.
Box search functionality and data privacy management, including storage location transparency, require enhancement.
 

Box Pros review quotes

CC
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 1-10 employees
May 11, 2026
The best features of Box for me include the structured file organizing, which is the most important part I found, and apart from that, secure sharing and integration with automation platforms, along with its smooth integration and usage in automations, is a very big plus for me.
Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Nov 17, 2025
Box's automation capabilities have helped optimize my business processes by saving time for sharing or sending files between the team.
LH
Consultant at a tech vendor with 51-200 employees
Apr 24, 2025
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,467 professionals have used our research since 2012.
reviewer2004534 - PeerSpot reviewer
Sales Manager at a wholesaler/distributor with 51-200 employees
May 15, 2024
Box is very simple and effective, so I prefer Box.
Parthasarathy Chellapillai - PeerSpot reviewer
Program Administrator at Flextronics
Jan 26, 2024
The solution is used for data storage and any kind of visualization.
Mahender Nirwan - PeerSpot reviewer
Software developer at TAIGLE LLC
Aug 15, 2024
We can provide controlled access to documents using the product.
PG
Medical Director at University OH Partners
Jul 17, 2023
The most valuable feature of Box is security.
reviewer1325613 - PeerSpot reviewer
Senior Applications Analyst at a real estate/law firm with 5,001-10,000 employees
Jul 19, 2022
It is a very user-friendly product.
MG
Senior Solutions Engineer at Eyland LLC
Jun 18, 2022
Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it.
it_user1417125 - PeerSpot reviewer
Service Management Consultant at Tata Consultancy
May 20, 2022
You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives.
 

Box Cons review quotes

CC
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 1-10 employees
May 11, 2026
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified.
Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Nov 17, 2025
I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
LH
Consultant at a tech vendor with 51-200 employees
Apr 24, 2025
Collaborative editing was challenging if multiple people were in a document at once.
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,467 professionals have used our research since 2012.
reviewer2004534 - PeerSpot reviewer
Sales Manager at a wholesaler/distributor with 51-200 employees
May 15, 2024
In future releases, there could be encryption, to have better security.
Parthasarathy Chellapillai - PeerSpot reviewer
Program Administrator at Flextronics
Jan 26, 2024
The solution's data security should be improved.
Mahender Nirwan - PeerSpot reviewer
Software developer at TAIGLE LLC
Aug 15, 2024
The price must be lowered.
PG
Medical Director at University OH Partners
Jul 17, 2023
Working on documents in real-time is sometimes faulty and could be improved.
reviewer1325613 - PeerSpot reviewer
Senior Applications Analyst at a real estate/law firm with 5,001-10,000 employees
Jul 19, 2022
They could integrate better with other platforms.
MG
Senior Solutions Engineer at Eyland LLC
Jun 18, 2022
One thing that Box would benefit from is a records management component.
it_user1417125 - PeerSpot reviewer
Service Management Consultant at Tata Consultancy
May 20, 2022
With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have.