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Box pros and cons

Vendor: Box
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Box allows for seamless data collaboration anytime and anywhere with a strong emphasis on file sharing capabilities.
Integration with Microsoft Office is excellent, enhancing productivity and collaboration across various platforms.
Box offers robust security features, ensuring data protection over the past seventeen years without any data loss incidents.
Box is easy to deploy and scale, making it suitable for various organizational needs, including multi-organizational projects.
Box provides controlled access to documents with a variety of permission settings, offering convenience and flexibility to users.

CONS

Box's high level of security impacts performance, especially when compared with other similar services.
The integration with other products should be improved, with a focus on Office 365 and Outlook.
Collaborative editing is challenging if multiple people are in a document at once.
Deleting files in Box is cumbersome as there is no obvious bulk delete option available.
Box's data security and the complexity of the API could be improved in future releases with better encryption and straightforward use.
 

Box Pros review quotes

it_user367332 - PeerSpot reviewer
IT Program Manager at a university with 10,001+ employees
Aug 25, 2017
Using Box for cloud storage allows us to focus on the service and maintaining infrastructure.
it_user472476 - PeerSpot reviewer
Enterprise Content Management Administrator at a media company with 501-1,000 employees
Jul 1, 2016
Sharing and collaborating across files and folders has been a massive game changer.
it_user508413 - PeerSpot reviewer
IS administrator at a non-tech company with 5,001-10,000 employees
Sep 7, 2016
The ability to collaborate around data anywhere, anytime is the most powerful features of Box.
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
it_user508413 - PeerSpot reviewer
IS administrator at a non-tech company with 5,001-10,000 employees
Sep 8, 2016
Simple file sharing and sync for internal and external customers.
it_user127716 - PeerSpot reviewer
CIO at a comms service provider with 1-10 employees
May 22, 2017
File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions.
it_user370806 - PeerSpot reviewer
Informationsspezialist/Generalist at a legal firm with 51-200 employees
May 29, 2017
Office Integration. The full integration into the Microsoft Office products is just perfect.
it_user497307 - PeerSpot reviewer
Head Of Information Technology at a real estate/law firm with 11-50 employees
May 29, 2017
File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution.
reviewer1248519 - PeerSpot reviewer
Sr. Staff Data Engineer at a construction company with 10,001+ employees
Jan 7, 2020
The application is very light in terms of uploading and downloading files.
reviewer1295862 - PeerSpot reviewer
Vice President APAC Cloud Operations at a financial services firm with 10,001+ employees
Mar 5, 2020
The interface is very good.
VC
Associate Data Engineer at a tech services company with 201-500 employees
Oct 23, 2020
Box is very user-friendly; more so than SharePoint.
 

Box Cons review quotes

it_user367332 - PeerSpot reviewer
IT Program Manager at a university with 10,001+ employees
Aug 25, 2017
Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services.
it_user472476 - PeerSpot reviewer
Enterprise Content Management Administrator at a media company with 501-1,000 employees
Jul 1, 2016
I would love to see the ability to invite collaborators extended to a file level, not just the folder level.
it_user508413 - PeerSpot reviewer
IS administrator at a non-tech company with 5,001-10,000 employees
Sep 7, 2016
Like all cloud platforms, there are always areas of improvement around sync to local devices.
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
it_user508413 - PeerSpot reviewer
IS administrator at a non-tech company with 5,001-10,000 employees
Sep 8, 2016
Maturity of the enterprise security around user management.
it_user127716 - PeerSpot reviewer
CIO at a comms service provider with 1-10 employees
May 22, 2017
Tasks and comments could be easier to see, report, search, and manage.
it_user370806 - PeerSpot reviewer
Informationsspezialist/Generalist at a legal firm with 51-200 employees
May 29, 2017
Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’).
it_user497307 - PeerSpot reviewer
Head Of Information Technology at a real estate/law firm with 11-50 employees
May 29, 2017
The upload speed needs improvement.
reviewer1248519 - PeerSpot reviewer
Sr. Staff Data Engineer at a construction company with 10,001+ employees
Jan 7, 2020
Better integration with other solutions is needed.
reviewer1295862 - PeerSpot reviewer
Vice President APAC Cloud Operations at a financial services firm with 10,001+ employees
Mar 5, 2020
The integration with other products should be improved.
VC
Associate Data Engineer at a tech services company with 201-500 employees
Oct 23, 2020
The UI should be faster. Sometimes it lags when switching between documents.