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Box vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
41
Ranking in other categories
Cloud Storage (13th), Digital Asset Management (3rd), Document Management Software (4th), Content Collaboration Platforms (7th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
3rd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of Box is 4.3%, up from 4.3% compared to the previous year. The mindshare of OpenText Documentum Content Management is 10.2%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management10.2%
Box4.3%
Other85.5%
Enterprise Content Management
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"I like the ease of use."
"The solution is used for data storage and any kind of visualization."
"The application is very light in terms of uploading and downloading files."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Box is very realistic when it comes to sharing capabilities."
"The most valuable feature of Box is security."
"The solution is scalable."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"I recommend Documentum as it supports big systems and offers good integration."
"The most impactful thing is the size, which is almost 25 TB."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The most valuable feature of OpenText Documentum is the versioning."
"OpenText Documentum has improved availability and performance in our organization."
"The product is user-friendly."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
 

Cons

"One thing that Box would benefit from is a records management component."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"It could be cheaper."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"The solution's data security should be improved."
"They could integrate better with other platforms."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The user interface can be improved."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"The vertical application could be improved."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
 

Pricing and Cost Advice

"Better sign a full year's contract to get a discount."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"I believe Box is cheaper than SharePoint."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"Box's pricing is excellent."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"OpenText Documentum's pricing is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
7%
Government
7%
Healthcare Company
6%
Financial Services Firm
16%
Government
12%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Box vs. OpenText Documentum Content Management and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.