Box Reviews

We use the solution to store and share our documents with people within and outside the organization.

We use Box as our file management system. We have numerous clients outside our organization with whom we regularly share documents. Box is appealing due to its user-friendly interface, reminiscent of the file structure on our Windows machines. Box is suitable for external collaboration.

The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful.

Box can assign tasks and collaborate. It's very efficient. It is better than SharePoint in this aspect. You can assign multiple tasks to different people on the same document, which works seamlessly.

One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting purposes.

Making API calls is challenging because API calls are necessary when moving data from Box to SharePoint. Payment is required beyond a certain threshold of API calls per user, which has been quite difficult.

The support could be enhanced during the transition from Box to SharePoint. Box's pricing model is based on the number of API calls, with a cap applicable to all enterprises. This limitation has been an issue. 

There could be better reporting systems. For example, if something gets deleted, I need to go to the user activity to check who did it. Having a more efficient way to retrieve reports would be beneficial.

I have been using Box for the past two years.

I rate the solution’s stability a six out of ten.

Box's support provides delayed responses. There is an issue with the support system. When you create a ticket, sometimes it feels like you're answering the same questions repeatedly, even though the information is already in their system. This is frustrating, especially when resolving important matters like increasing API call limits.

Neutral

I've been working with SharePoint for a very long time.

The initial setup is decent.

The solution is expensive when it comes to API calls.

Sometimes people get confused. They asked a couple of users who would want to retrieve a file's older version because whatever they worked on, they lost it, and then their version control is handy. You have to ensure it's safe or that part of it complies. It is pre-approved, especially with clinical trial companies. Box has matched all those parameters. We use multifactor authentication to authenticate. We use a tool called Ping, which integrates smoothly with Box. In terms of authentication and security, Box is pretty sensitive.

Box is pretty good. We use DocuSign quite often, and it integrates well with DocuSign. Calling those APIs and getting different reports out of the Box are very limited. The market is under the control of Microsoft. So, when it comes to Microsoft products, Box has the best integration. It's pretty decent, except for the permissions issue, which means that if a user has permission at the top-level folder, they would have permission at the lower folders.

We are switching from Box to SharePoint. Box has some issues with permissions that we don't see in SharePoint. Certain things about Box and SharePoint are perfect. It depends on what your organization needs. SharePoint comes along with the Office 365 package. 

Box is a content management tool. Any company looking for a content management tool and who does not have things in place, like all of them are moving to the cloud. Box gives good competition to SharePoint. We need to store content, organize content, and share it externally and internally.
It depends on the company's requirements and the features they're looking for.

Overall, I rate the solution a six out of ten.

Box is a very secure means to share files with external clients.

Box has improved our collaboration with our clients. We do not necessarily have to give them frequent updates because they can find it themselves.

The most valuable feature of Box is security.

Working on documents in real-time is sometimes faulty and could be improved.

I would like to see Box integrate with more apps.

I have been using Box for seven years.

I rate Box ten out of ten for stability.

I rate Box ten out of ten for scalability.

Box's initial setup was straightforward.

We have seen a return on investment with Box.

Box's pricing is excellent.

Box is an online cloud platform, and I am using its latest version.

The solution is on par with ShareFile and inexpensive.

Overall, I rate Box ten out of ten.

We have integrated Box into our platform. I use Box to store documents. Box has document management and e-signature features.

If we close a deal, the agreement will contain the details of what we will charge the customers. We can use Box to add an access control so that only those with access can view the commercial details. Others would not be able to see it. If I write a technical document about a new feature I want to create, I would not want it to get into the wrong hands. So I can provide controlled access to my team members using Box.

Box is a great product. We can provide controlled access to documents using the product. The features work fine. Box makes sense as an enterprise solution. The product has an in-built e-signature feature. If we want to sign a document, we can do it with the help of Box.

The price must be lowered.

I haven’t seen any issues with the product’s stability. It is very stable.

The tool is scalable.

The setup is very straightforward. The setup hardly takes 10 to 15 minutes. I use the cloud version of the tool.

We can refer to the documentation to do the setup in-house.

We use SharePoint for document management.

Overall, I rate the solution a seven or eight out of ten.

We use this solution for file storage.

It is really easy to load files to and from this solution. 

The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem. In a future release, we'd like to have better permissions for folder level permissions at low levels. 

We have been using this solution for six months. 

This is a stable solution. 

We have not had any challenges with scalability. 

This solution is good for file storage but there are better options out there.

I would rate this solution a six out of ten. 

Our clients' primary use cases are for business, mostly enterprise.

One of the coolest features in the enterprise is nominal file requests. Let's say you're getting a tune-up to your state plan, and the law has changed. There is a questionnaire with some documents and the paralegal sends them to you in just a normal email with the custom URL. You don't have to have a Google account for Google Drive or a Microsoft account for OneDrive. The fact that you are within the time window and within the credentialed determination, Box is aware of who does everything. They're the most compliant company we've ever encountered. We never run into a FIPSE or HIPAA or Sox issue with Box because they check every one of the boxes every time. So you never have to worry about that. To finish the story, you get that email, click on that link, fill in some answers on a TLS secure webpage, they give you a place to upload, and you're done.

From our user side or client side, when you hit that submit, you get deposited right in their client file, in your folder. And every one of your answers becomes metadata that will accompany all of your documents, all the way through your journey. This eliminates errors. It eliminates redundancy. It eliminates retyping. It's searchable. It's taggable. Really, really exquisite. 

The other thing about Box is that it has a really, really simple installation of the desktop component. And their new one, Box Drive, the users love. It creates a thumbnail, a meta, in your Explorer, whether it's Windows or Mac so everything you have access to in the cloud version you also have in the browser version. It's so easy, especially for older users. We find if they're over 40, then they have a much easier time with Box.

We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.

Let me spend a little time on that because that's really important - Box versus other cloud storage. Instead of being one dimensional, it's three dimensional. You can visualize a little matrix. Do you want them to be able to download this thing or just look at it? Do you want them to be able to upload and not download? Do you want them to be able to edit? Do you want them to be able to print? You can inhibit or enable any of those. So you can be dealing with opposing counsel and you don't want them to download, you just want them to see it, because your only responsibility to the court is that they can see it. But you don't want them stealing your work product. Box protects our client's intellectual property while allowing them to do business. So it's really exquisite.

The user interface is straightforward and simple. We also do a bunch of pro bono. One of our clients is sobrietyhouse.org, the largest, oldest, lowest recidivist rate, lowest cost rehab in Colorado. We regularly deploy Box there. We've tried to help this year with Save the Stages, with helping various musicians and other creators. This is a good example of how flexible Box is. 

In our corporate account, we will have extremely confidential information. We can create a folder set, share it to a band in Boulder and let them use that to collaborate vids, MP3s, tracks. Everything that they're trying to get ready for their Facebook Watch. And we can jump on and help. Box Note is like notepad, but 100 people can be on at the same time, tuning and perfecting, which works beautifully for lyric development.

That's completely isolated, works fine, costs them nothing. It's subsumed under our umbrella Box enterprise account. Because we have an unlimited number of external users we can add it's got a good genome. Yet, it wasn't designed by marketing people. It was designed by engineers and people who actually did work for a living.

I have been using Box for about nine years.

I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users. Of course, it's nothing for us because we were well in excess to that minimum. But check your pricing. Don't think that just because Google Drive is cheaper that doesn't make it better.

On a scale of one to ten, I'd rank Box a 10. And I rank their customer service a 9.5. Because they're not as good as GravityZone, but they're better than anybody else out there.

• File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions.
• Being able to securely invite, share folders, do version control, and comment on files so quickly and easily without using unsecure large email attachments is a major productivity gain.

We have complex bids with tight deadlines. This involves partners/suppliers and key staff who can work offline, such as on the train, and then sync up their files later when they have WIFI coverage. This allows faster responses and stronger collaboration.

Tasks and comments could be easier to see, report, search, and manage.

I think it would benefit from a task full screen with list and sort functionality, then similarly a comments screen with list/filter/sort.

So, rather than looking at individual documents and drilling down to see where comments have been added, you could, for example, view all comments added to documents in a specific folder since a set date, such as last week.

This would be particularly useful on collaboration projects, as you could easily, on the first page, see all of the comments in that project folder. You could, based on you interest, click through to the document where there was a related comment.

We have used this solution for seven years.

There were no stability issues. It was consistently reliable.

There were no scalability issues. Many GBs are stored with 100 guests/clients/suppliers without any issues.

I hardly ever require support. It just works, which is one of the strongest things about it.

We evaluated SharePoint. It was cumbersome to manage, configure, and add new projects. Frankly, it is poor for adding external partners, for syncing, and using across multiple devices (iPhone, iPad, and laptops).

The setup was simple. The only area to learn, as it is different from Active Directory, is how security inherits down folders.

It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!

We evaluated SharePoint and Dropbox.

Separate internal folders from externally shared ones and lock down the internal security so that staff can't invite non-domain users to internal folders; nice, clear demarcation.

We utilize Savient to oversee our Box accounts, along with the associated files, folders, and Box groups. This platform serves as our central hub for storing and organizing files. Additionally, we leverage Box for seamless sharing of files with our customers, catering to these specific use cases.

There is a distinct advantage since I no longer have to transfer files via email between my company and the customer's company. This mitigates concerns related to email spoofing and DLP issues. By sharing within the customer environment, there is a sense of comfort and security, as data remains within their network.

The system's performance is impressive, and file sharing is notably straightforward. Accessing Box files through desktop applications enhances ease of editing and overall management. Additionally, there's effective control over file sharing, allowing users to decide whether others can edit or only view the files.

I find their API to be quite complex and it could be more straightforward. Additionally, the user interface complexity arises, particularly when creating users or managing ownership assignments. Simplifying this interface could enhance user experience.

I have been using for the last six months.

Stability is solid, and I would give it a rating of eight out of ten.

In our production environment, we manage twenty-one million files, and based on my assessment, scalability appears to be excellent.

Within my organization and in customer environments, Microsoft Teams is the standard communication platform we commonly employ.

No technical team is required for deployment since it's a cloud-based environment.

Overall, I would rate it eight out of ten.

I use Box to deploy virtual machines. My computer is Windows-based, and whenever I need to use Linux, I can download it there and do all my development work within it.

I like that Box makes it easy to deploy virtual machines.

It could be cheaper. 

I have been using Box for about three or four years.

Box is a stable solution. I have never had any issues. I was never disconnected for any reason, and it kept the connection even though I put my laptop in sleep mode.

On a scale from one to ten, I would give stability a ten.

The initial setup is straightforward. The deployment process depends on your computer resources.

I implemented this solution. 

I have to pay for Box. It could be a little cheaper.

On a scale from one to ten, I would give the pricing a five.

On a scale from one to ten, I would give Box a ten.