Box vs Kiteworks comparison

Box and Kiteworks are both solutions in the Enterprise Content Management category. Box is ranked #8 with an average rating of 7.7, while Kiteworks is ranked #15 with an average rating of 8.0. Box holds a 3.8% mindshare in ECM, compared to Kiteworks’s 1.1% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 100% of Kiteworks users who would recommend it.

Box

Read 41 Box reviews

1,291 Views
916 Comparison Views

85% willing to recommend

Kiteworks

Read 13 Kiteworks reviews

248 Views
173 Comparison Views

100% willing to recommend

Box

Kiteworks

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Executive SummaryUpdated on Nov 4, 2024

Kiteworks and Box are competitors in the secure file sharing and collaboration category. Box appears to have an upper hand with its comprehensive features and integration capabilities, while Kiteworks stands out in pricing and customer support.

Features: Kiteworks places a strong emphasis on security with end-to-end encryption and focuses on data sovereignty, making it ideal for regulated industries. Box, on the other hand, offers robust integration with other platforms, facilitates seamless collaboration with tools like real-time editing, and provides extensive cloud storage solutions.

Room for Improvement: Kiteworks could improve its integration options, enhance user interface design, and expand mobile accessibility. Box may need to offer more personalized customer service, make its pricing structure more transparent, and improve storage efficiency for smaller businesses.

Ease of Deployment and Customer Service: Kiteworks is known for its easy deployment process and strong, dedicated customer support tailored to security concerns. Box offers a scalable deployment model suitable for larger enterprises, complemented by a wealth of resources and self-service tools, though its customer service is less personal compared to Kiteworks.

Pricing and ROI: Kiteworks offers competitive pricing with significant ROI, suitable for businesses prioritizing security. Box, while often perceived as more expensive, provides a substantial ROI through its feature-rich offerings, making it a good choice for companies focused on extensive collaboration and storage capabilities.

To learn more, read our detailed Box vs. Kiteworks Report (Updated: May 2025).

Buyer's Guide

Box vs. Kiteworks

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Box

Ranking in Enterprise Content Management

8th

Ranking in Content Collaboration Platforms

5th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Storage (13th), Digital Asset Management (3rd), Document Management Software (4th)

Kiteworks

Ranking in Enterprise Content Management

15th

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (32nd), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (11th)

Mindshare comparison

As of June 2025, in the Enterprise Content Management category, the mindshare of Box is 3.8%, down from 5.2% compared to the previous year. The mindshare of Kiteworks is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Parthasarathy Chellapillai

Program Administrator at Flextronics

Used for data storage and data collaboration, but its data security could be improved

If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."

"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."

"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."

"We can provide controlled access to documents using the product."

"The collaboration of the solution is good."

"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."

"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."

"The solution is used for data storage and any kind of visualization."

More Box pros

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The solution can be used remotely; it's easy to upload and share files."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The solution removes the limitations with file attachment size that is found with regular email."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"Scalability is impressive."

More Kiteworks pros

Cons

"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."

"If there was a plugin that added some sort of toolbar in Office, that would be great."

"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."

"It could be cheaper."

"Collaborative editing was challenging if multiple people were in a document at once."

"The integration with other products should be improved."

"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."

"The UI should be faster. Sometimes it lags when switching between documents."

More Box cons

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

More Kiteworks cons

Pricing and Cost Advice

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."

"I believe Box is cheaper than SharePoint."

"Better sign a full year's contract to get a discount."

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."

"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"

"Box needs to improve with their pricing in terms of licensing costs."

"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."

More Box pricing and cost advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The price of Kiteworks is reasonable."

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Top Industries

By visitors reading reviews

Educational Organization

34%

Financial Services Firm

Computer Software Company

Healthcare Company

Government

15%

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

See all answers

What is your experience regarding pricing and costs for Box?

I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.

See all answers

What needs improvement with Box?

Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.

See all answers

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

See all answers

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

See all answers

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

See all answers

Comparisons

SharePoint vs Box

Compared 17% of the time

ShareFile vs Box

Compared 13% of the time

Microsoft OneDrive vs Box

Compared 12% of the time

Egnyte vs Box

Compared 7% of the time

OpenText Content Manager vs Box

Compared 2% of the time

More Box Competitors

Sterling Commerce Connect:Direct vs Kiteworks

Compared 40% of the time

SharePoint vs Kiteworks

Compared 9% of the time

MOVEit vs Kiteworks

Compared 8% of the time

FileCloud vs Kiteworks

Compared 8% of the time

JSCAPE by Redwood vs Kiteworks

Compared 5% of the time

More Kiteworks Competitors

Product Reports

Buyer's Guide

Box

June 2025

Download Box product report

Buyer's Guide

Kiteworks

June 2025

Download Kiteworks product report

Also Known As

No data available

Accellion

Overview

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Box

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Buyer's Guide

Box vs. Kiteworks

May 2025

Free Report: Box vs. Kiteworks

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