Box vs Kiteworks comparison

Box and Kiteworks are both solutions in the Enterprise Content Management category. Box is ranked #10 with an average rating of 7.5, while Kiteworks is ranked #16 with an average rating of 8.0. Box holds a 3.8% mindshare in ECM, compared to Kiteworks’s 1.4% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 100% of Kiteworks users who would recommend it.

Box

Read 42 Box reviews

5,581 Views
2,065 Comparison Views

85% willing to recommend

Kiteworks

Read 13 Kiteworks reviews

4,333 Views
737 Comparison Views

100% willing to recommend

Box

Kiteworks

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Box are two competing products in the secure content management category. Kiteworks is the stronger option for those prioritizing data protection due to its impressive security and compliance features, while Box is better suited for businesses focused on collaboration and integration capabilities.

Features: Kiteworks offers strong encryption, secure email, and advanced threat protection, providing a comprehensive security framework. Box provides seamless integration with numerous third-party applications, allowing users to collaborate in real time. Additionally, Box includes specialized tools for content sharing and editing within the Microsoft Office suite.

Room for Improvement: Kiteworks could enhance its range of integrations and collaboration features to attract a wider audience. Its interface might feel too complex for newcomers despite the strong security focus. Box could improve the personalization aspect of its customer service and reduce the setup complexity for users with limited IT resources. Security measures can always be updated to match Kiteworks' robust offerings.

Ease of Deployment and Customer Service: Kiteworks provides customizable deployment options and dedicated support services to meet specific organizational needs. Box's cloud-based model allows for faster setup, though the initial integration may require significant IT involvement. Customers have found Kiteworks' customer service more responsive, while Box's is deemed efficient but can feel impersonal.

Pricing and ROI: Kiteworks appeals to organizations with its competitive setup cost, promising savings by mitigating compliance risks. In contrast, Box demands a higher upfront investment but delivers substantial ROI by enhancing team productivity and collaboration, making it valuable for businesses where these elements are a priority.

To learn more, read our detailed Box vs. Kiteworks Report (Updated: April 2026).

Buyer's Guide

Box vs. Kiteworks

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Box

Ranking in Enterprise Content Management

10th

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Storage (12th), Digital Asset Management (6th), Document Management Software (6th)

Kiteworks

Ranking in Enterprise Content Management

16th

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (26th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of Box is 3.8%, up from 3.7% compared to the previous year. The mindshare of Kiteworks is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
Box	3.8%
Kiteworks	1.4%
Other	94.8%

Enterprise Content Management

Featured Reviews

Ahmed Rashad

Senior Projects Manager at Tech-hub

Team collaboration has improved through shared access and real-time synchronization

I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.

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KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Simple file sharing and sync for internal and external customers."

"The solution is scalable."

"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."

"We use Box as a cloud-based storage service for our employees to share documents, such as presentations, between people, and some of our customers have many gigabytes in files and we set up shared access to them using Box."

"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."

"The ease of using Box on multi-platforms, including my phone and tablet, along with the collaboration features means I've been able to use it with my family (including my non-tech-savvy parents) for simple sharing, as well as with colleagues for team collaboration."

"Box's automation capabilities have helped optimize my business processes by saving time for sharing or sending files between the team."

"The features I have found to be most helpful over other cloud storage platforms are: Collaboration - just not that it exists, but it is easy and user friendly, allowing data that is necessary to be worked on to be brought to the surface; Security - focus on compliance, encryption, enterprise grade management; 3rd Party Integrations - allowing for Box to truly be a platform to be used with other software."

More Box pros

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"Scalability is impressive."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

More Kiteworks pros

Cons

"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."

"The integration with other products should be improved."

"The solution's data security should be improved."

"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."

"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."

"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."

"Collaborative editing was challenging if multiple people were in a document at once."

More Box cons

"File location could be improved."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"There is one particular thing that is a nuisance."

"File location could be improved."

"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

More Kiteworks cons

Pricing and Cost Advice

"Better sign a full year's contract to get a discount."

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"

"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."

"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."

"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."

"Box's pricing is excellent."

"I believe Box is cheaper than SharePoint."

More Box pricing and cost advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

Government

Healthcare Company

Financial Services Firm

13%

Government

11%

Comms Service Provider

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	10
Large Enterprise	30

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

What is your experience regarding pricing and costs for Box?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

See all answers

What needs improvement with Box?

I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...

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What is your primary use case for Box?

I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience includes FileNet. I also used Delphi for programming work. I am familiar enough with Bo...

See all answers

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

See all answers

What needs improvement with Kiteworks?

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

See all answers

Comparisons

SharePoint vs Box

Compared 9% of the time

ShareFile vs Box

Compared 6% of the time

Microsoft OneDrive for Business vs Box

Compared 5% of the time

Dropbox Business - Enterprise vs Box

Compared 4% of the time

Google Drive Enterprise vs Box

Compared 2% of the time

More Box Competitors

Hygraph vs Kiteworks

Compared 7% of the time

GoAnywhere MFT vs Kiteworks

Compared 7% of the time

SharePoint vs Kiteworks

Compared 7% of the time

Sterling Commerce Connect:Direct vs Kiteworks

Compared 5% of the time

Office 365 vs Kiteworks

Compared 4% of the time

More Kiteworks Competitors

Product Reports

Buyer's Guide

Box

May 2026

Download Box product report

Buyer's Guide

Kiteworks

May 2026

Download Kiteworks product report

Also Known As

No data available

Accellion

Overview

Box offers seamless integration with third-party apps, strong collaboration tools, and secure content distribution to enhance productivity across devices.

Box is a powerful platform for file storage and collaboration, known for its security, ease of use, and advanced integration options. Supporting seamless synchronization and real-time editing, Box facilitates effective teamwork and secure sharing of content both internally and externally. Though it faces challenges such as folder-level security and collaboration speed, Box remains a preferred choice for enterprises seeking efficient document management and secure file transfers. Its robust feature set, including metadata management and customizable permissions, supports remote work and facilitates easy access to stored documents and workflows.

What are the key features of Box?

Ease of Use: Intuitive interface across all devices for efficient file management and collaboration.
Collaboration Tools: Real-time editing and robust tools to enhance teamwork.
Security Options: Strong encryption and customizable permissions to protect content.
Third-party Integration: Seamless integration with apps like Microsoft Office.
File Sharing: Efficient sharing capabilities for both internal and external stakeholders.
Metadata Management: Advanced options for organizing and managing content.

Why do users appreciate using Box?

Productivity Boost: Reduces time and effort needed for document access and collaboration.
Secure Environment: Ensures data safety through strong security measures.
Improved Workflow: Facilitates smoother operations and collaboration across teams.
Mobility: Supports remote work with easy access to files on the move.

In industries like finance, healthcare, and legal, Box is employed for secure document storage and sharing, ensuring compliance with regulatory requirements. Teams leverage its features for secure project collaboration, e-signatures, and handling large files, making it invaluable in sectors requiring strict data management protocols.

Box

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Buyer's Guide

Box vs. Kiteworks

April 2026

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