Adobe Experience Manager vs Box comparison

Read 42 Box reviews

3,228 Views
1,259 Comparison Views

85% willing to recommend

Adobe Experience Manager

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 4, 2024

Box and Adobe Experience Manager compete in the digital content management and collaboration sector. Box holds an edge in file sharing and usability, while Adobe Experience Manager excels in complex content management and digital marketing solutions.

Features: Box offers seamless file sharing, real-time editing, mobile accessibility, and robust security which are crucial for effective collaboration. Adobe Experience Manager focuses on digital asset management, user-generated content management, and integration with other Adobe products to deliver comprehensive digital marketing capabilities.

Room for Improvement: Box can improve its search functionality, integration with third-party software like Office 365, and refine user roles. Adobe Experience Manager needs better integration with non-Adobe services, a more developer-friendly environment, and improvements in user management and pricing.

Ease of Deployment and Customer Service: Box provides flexible deployment on public and private clouds and is praised for its responsive customer service, though some users report support delays. Adobe Experience Manager supports private cloud and on-premises deployment, offering comprehensive customer service, but may lag in technical support for non-core clients.

Pricing and ROI: Box is competitively priced, especially for higher education clients, offering good value and accessibility, though with potential API call costs. Adobe Experience Manager, while more expensive, provides efficiency for large-scale digital projects. Both deliver a positive ROI, with Box more affordable for smaller organizations and Adobe Experience Manager suited for large enterprises.

To learn more, read our detailed Adobe Experience Manager vs. Box Report (Updated: December 2025).

Adobe Experience Manager vs. Box

Download the complete report

Helped 879,259 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.6

Adobe Experience Manager boosts ROI with ease of use, quick updates, AI automation, scalability, and market-leading analytics.

Sentiment score

6.6

Organizations using Box report efficiency in file management, reduced compliance risks, and notable returns despite some awaiting detailed calculations.

I have seen a return on investment through reduction in time to market, automation through AI, and the availability of very scalable solutions.

Prasad Boddu

project manager at FedEx

For more quotes and insights, download the Adobe Experience Manager report

No quotes available

For more quotes and insights, download the Box report

Customer Service

Sentiment score

6.4

Adobe Experience Manager support varies, with timely aid for critical issues but inconsistent service based on company size and location.

Sentiment score

5.2

Box customer service is generally praised, but users want improved response times and frontline expertise for better experiences.

For P1 tickets, the resolution time is approximately four hours.

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.

reviewer2752413

Digital Asset Specialist at a retailer with 10,001+ employees

They are attentive to big companies but tend to be negligent towards mid-sized companies.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

For more quotes and insights, download the Adobe Experience Manager report

No quotes available

For more quotes and insights, download the Box report

Scalability Issues

Sentiment score

6.6

Adobe Experience Manager offers scalable, customizable deployment and collaboration, supporting diverse enterprise needs and user roles efficiently with licensing.

Sentiment score

7.7

Box offers strong scalability and performance for large organizations, but some limitations appear in enterprise-level deployments and large file handling.

You cannot simply add more servers without purchasing the license.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

Adobe Experience Manager's scalability is excellent, as it reduces infrastructure and maintenance costs.

Prasad Boddu

project manager at FedEx

The scalability of Adobe Experience Manager is pretty good because we have so many engineers that are knowledgeable about and have experience in altering the Adobe Experience Manager system.

reviewer2752413

Digital Asset Specialist at a retailer with 10,001+ employees

I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.

For more quotes and insights, download the Box report

Consultant at a tech vendor with 51-200 employees

Stability Issues

Sentiment score

6.8

Adobe Experience Manager is stable with high performance, occasionally facing issues with integrations and large user bases.

Sentiment score

7.9

Box is highly stable and secure, with minimal outages, though users seek improvements in upload speed.

Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

Box was very stable and did not have any latency issues.

For more quotes and insights, download the Box report

Consultant at a tech vendor with 51-200 employees

Room For Improvement

Adobe Experience Manager struggles with high costs, complexity, and support challenges, needing improvements in flexibility, performance, and usability.

Box needs improved sync, search, file management, security, integration, interface, performance, permissions, API, pricing, and data recovery.

Technical support could be improved, especially for smaller companies.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

Adobe Experience Manager is not so simple to use, so others should have some experience with similar programs.

reviewer2785143

Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees

There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.

Senior Projects Manager at Tech-hub

Collaborative editing was challenging if multiple people were in a document at once.

For more quotes and insights, download the Box report

Consultant at a tech vendor with 51-200 employees

Setup Cost

Adobe Experience Manager is costly but valuable for large enterprises, offering complex licensing and a one-month free trial.

Box pricing is initially steep but offers excellent value, with discounts and free versions available for businesses and education.

For large enterprises, the cost is often comparable with other major CMSs.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

Adobe Experience Manager is expensive compared to competitors.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

The price is significantly high.

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.

For more quotes and insights, download the Box report

Senior Projects Manager at Tech-hub

Valuable Features

Adobe Experience Manager offers seamless integration, digital asset management, easy website creation, personalization, and fast delivery through the dispatcher module.

Box provides secure file sharing, collaboration, advanced security, and seamless Microsoft integration, making it ideal for organizations.

Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

The personalization and experience delivery features have helped my organization by enabling us to deliver personalized content across channels such as web, mobile, and applications.

Prasad Boddu

project manager at FedEx

Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents.

reviewer2785143

Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees

Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.

Consultant at a tech vendor with 51-200 employees

Box's security features have helped my organization meet compliance needs.

For more quotes and insights, download the Box report

Senior Projects Manager at Tech-hub

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Content Management

7th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Web Content Management (2nd), Enterprise Social Software (5th), Digital Experience Platforms (DXP) (1st)

Box

Ranking in Enterprise Content Management

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Storage (13th), Digital Asset Management (3rd), Document Management Software (3rd), Content Collaboration Platforms (8th)

Mindshare comparison

As of December 2025, in the Enterprise Content Management category, the mindshare of Adobe Experience Manager is 3.2%, up from 2.9% compared to the previous year. The mindshare of Box is 4.4%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
Adobe Experience Manager	3.2%
Box	4.4%
Other	92.4%

Enterprise Content Management

Featured Reviews

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

Have faced challenges with setup and pricing but have found flexibility and support helpful

Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered. We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.

Read full review

Team collaboration has improved through shared access and real-time synchronization

Senior Projects Manager at Tech-hub

I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

879,259 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

Retailer

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	27

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

What needs improvement with Adobe Experience Manager?

I think Adobe Experience Manager can be improved by making it simpler to use. I do not have anything specific in mind regarding needed improvements. I chose seven because if the app were simpler, I...

What is your primary use case for Adobe Experience Manager?

My main use case for Adobe Experience Manager is to share papers with colleagues and to edit PDF files. I use Adobe Experience Manager to share or edit documents with my colleagues because we work ...

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

What is your experience regarding pricing and costs for Box?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

What needs improvement with Box?

I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...

OpenText Content Management vs Adobe Experience Manager

Comparisons

Compared 7% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 6% of the time

SharePoint vs Adobe Experience Manager

Compared 6% of the time

Liferay Digital Experience Platform vs Adobe Experience Manager

Compared 5% of the time

OpenText Web CMS vs Adobe Experience Manager

Compared 4% of the time

More Adobe Experience Manager Competitors

SharePoint vs Box

Compared 15% of the time

ShareFile vs Box

Compared 9% of the time

Microsoft OneDrive for Business vs Box

Compared 8% of the time

Dropbox Business - Enterprise vs Box

Compared 5% of the time

IBM FileNet vs Box

Compared 5% of the time

More Box Competitors

Product Reports

Adobe Experience Manager

Download Adobe Experience Manager product report

Download Box product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5

No data available

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Sample Customers

Metra

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

Adobe Experience Manager vs. Box