Box and Office 365 both compete in the cloud-based collaboration category. Box has the upper hand with its ease of use and strong security features, while Office 365 stands out for its comprehensive application suite and integration capabilities.
Features: Box provides mobile access, real-time co-authoring, and robust security features, making it optimal for secure file sharing and storage. Office 365 integrates productivity tools like Word, Excel, and Teams, allowing seamless collaboration and real-time editing across devices.
Room for Improvement: Box needs more effective integration with Office 365, enhanced search functions, and better security settings. Office 365 could benefit from improved performance on non-Microsoft devices, a simpler interface, and pricing flexibility.
Ease of Deployment and Customer Service: Box operates mainly on a public cloud model and offers dedicated support managers, though navigating its support system can be challenging. Office 365 is often deployed in hybrid environments and provides comprehensive customer service but can be bureaucratic, leading to delays in issue resolution.
Pricing and ROI: Box is seen as cost-effective with pricing flexibility and significant value even compared to competitors. Office 365, although more expensive, offers extensive features and varied licensing options, providing good value for enterprises but posing licensing complexity challenges for some users.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Box was very stable and did not have any latency issues.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
Collaborative editing was challenging if multiple people were in a document at once.
Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you.
One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration.
Product | Market Share (%) |
---|---|
Office 365 | 8.8% |
Box | 8.3% |
Other | 82.9% |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 9 |
Large Enterprise | 27 |
Company Size | Count |
---|---|
Small Business | 62 |
Midsize Enterprise | 29 |
Large Enterprise | 68 |
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.
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