IT Central Station is now PeerSpot: Here's why

Appian Pros

Mason Turvey - PeerSpot reviewer
Robotic Process Automation Engineer at a logistics company with 5,001-10,000 employees
It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc.
View full review »
VK
Practice Leader - Digital Process Automation at a computer software company with 201-500 employees
Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems.
View full review »
AlanGulle - PeerSpot reviewer
Advisory Board Member at Codecon VR
The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn.
View full review »
Buyer's Guide
Appian
August 2022
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
620,987 professionals have used our research since 2012.
GT
CTO Digital Division at a computer software company with 1,001-5,000 employees
The technical support is excellent.
View full review »
TC
Senior Account Executive/Business Development Manager at a tech services company with 51-200 employees
It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well.
View full review »
RAVIRANJAN - PeerSpot reviewer
Project Manager at Telus Digital
The initial setup is easy.
View full review »
Abubakar AL Seed - PeerSpot reviewer
IT Senior General Manager at Abdul Latif Jameel
Good workflow engines that bridge the gaps of processes.
View full review »
HS
Director of national processing at a legal firm with 501-1,000 employees
The initial setup was seamless. We didn't run into any hardships at all.
View full review »
BL
Manager Software Projects at a computer software company with 1,001-5,000 employees
The product has a very good mobile app.
View full review »
VB
Advanced App Engineering Sr Manager at a tech services company with 10,001+ employees
I find the BPM the most valuable feature.
View full review »

Appian Cons

Mason Turvey - PeerSpot reviewer
Robotic Process Automation Engineer at a logistics company with 5,001-10,000 employees
The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved.
View full review »
VK
Practice Leader - Digital Process Automation at a computer software company with 201-500 employees
There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian.
View full review »
AlanGulle - PeerSpot reviewer
Advisory Board Member at Codecon VR
Something I would like to see improved is an SQL database connection.
View full review »
Buyer's Guide
Appian
August 2022
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
620,987 professionals have used our research since 2012.
GT
CTO Digital Division at a computer software company with 1,001-5,000 employees
The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out.
View full review »
TC
Senior Account Executive/Business Development Manager at a tech services company with 51-200 employees
What could be improved is more on the front end perspective, like the user interface and the mobile application aspect.
View full review »
RAVIRANJAN - PeerSpot reviewer
Project Manager at Telus Digital
There could be a scope of enhancement for capturing the variety of use cases.
View full review »
Abubakar AL Seed - PeerSpot reviewer
IT Senior General Manager at Abdul Latif Jameel
Lacks integration with other products.
View full review »
HS
Director of national processing at a legal firm with 501-1,000 employees
I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool.
View full review »
BL
Manager Software Projects at a computer software company with 1,001-5,000 employees
We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite.
View full review »
VB
Advanced App Engineering Sr Manager at a tech services company with 10,001+ employees
Appian could include other applications that we could reuse for other customers, CRM for example.
View full review »
Buyer's Guide
Appian
August 2022
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
620,987 professionals have used our research since 2012.