Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster.
Appian is a low-code platform that accelerates development and enhances SDLC efficiency through robust process design and management capabilities for business automation. While it excels in cloud and on-premise integration, improvements in external system flexibility are needed. Scalability and integration with business rules and RPA are areas for enhancement, given performance issues and high licensing costs. However, Appian's reliable technical support remains a strong asset in delivering customer satisfaction.
