"We appreciate the drag and drop functionality and the easy to access plug and play features."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"Appian also has very flexible local integration."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"Good workflow engines that bridge the gaps of processes."
"The product is pretty responsive."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"One of the main features of the solution is it is flexible."
"The solution provides a preferred method of backing up data."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"It is also not easy to learn. Training tutorials could be improved."
"Lacks business rules management as part of the solution."
"The solution could improve robotic process automation."
"Lacks integration with other products."
"They should provide more flexibility so designers can create a more picture perfect device."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"UI needs to be more intuitive and user friendly."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"Salesforce also did not integrate well with some of the other systems that we had."
"The marketing automation needs improvement."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
Appian is ranked 5th in Rapid Application Development Software with 15 reviews while Salesforce Platform is ranked 4th in Rapid Application Development Software with 41 reviews. Appian is rated 8.4, while Salesforce Platform is rated 8.0. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of Salesforce Platform writes "Makes it easy to keep up with everything, close pending deals, and keep things organized". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and IBM BPM, whereas Salesforce Platform is most compared with Microsoft Azure, ServiceNow, Microsoft PowerApps, Oracle Application Express (APEX) and OutSystems. See our Appian vs. Salesforce Platform report.
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