We performed a comparison between Appian and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"This is the most complete solution of its kind."
"Technical support is quite responsive."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"The initial setup was seamless. We didn't run into any hardships at all."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"A fully integrated solution that provides a seamless experience."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"It needs better integration with our existing application ecosystem."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"Lacks business rules management as part of the solution."
"Lacks integration with other products."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"I would like to have integration with Google."
"The solution's UI is horrible."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"The interface could be more user-friendly and offer more customization."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
Appian is ranked 6th in Rapid Application Development Software with 57 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 80 reviews. Appian is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and IBM BPM, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, ServiceNow and Amazon AWS. See our Appian vs. Salesforce Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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