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Appian vs Salesforce Platform comparison

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15,833 views|12,404 comparisons
Salesforce Platform Logo
8,973 views|7,743 comparisons
Featured Review
Find out what your peers are saying about Appian vs. Salesforce Platform and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We appreciate the drag and drop functionality and the easy to access plug and play features.""It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner.""Compared to other code tools that I've seen, Appian has a more robust rules engine""Appian also has very flexible local integration.""The solution has a lot of strong features for the financial industry, it is very easy to use.""It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well.""Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems.""Good workflow engines that bridge the gaps of processes."

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"The product is pretty responsive.""The standard sales and marketing tools that Salesforce provides on the platform are the most valuable.""I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns.""The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well.""It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road.""I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless.""One of the main features of the solution is it is flexible.""The solution provides a preferred method of backing up data."

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Cons
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built.""I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool.""The solution could use some more tutorials to help brand new users figure out how to use the product effectively.""It is also not easy to learn. Training tutorials could be improved.""Lacks business rules management as part of the solution.""The solution could improve robotic process automation.""Lacks integration with other products.""They should provide more flexibility so designers can create a more picture perfect device."

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"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business.""UI needs to be more intuitive and user friendly.""It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me.""Salesforce also did not integrate well with some of the other systems that we had.""The marketing automation needs improvement.""It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective.""Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail.""Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."

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Pricing and Cost Advice
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
  • "It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
  • "The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
  • "The pricing can be a little confusing to customers."
  • "The price of this solution is a little high here in Mongolia."
  • "The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
  • "Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
  • "You can't really test the software properly without actually buying the license first."
  • More Appian Pricing and Cost Advice →

  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • "I have heard that it is fairly priced. It offers ROI."
  • "It is very expensive. Its licensing is on a monthly basis."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer: 
    Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market… more »
    Top Answer: 
    Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across… more »
    Top Answer: 
    I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer: 
    Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer: 
    It works beautifully. I haven't had any errors.
    Ranking
    Views
    15,833
    Comparisons
    12,404
    Reviews
    12
    Average Words per Review
    520
    Rating
    8.4
    Views
    8,973
    Comparisons
    7,743
    Reviews
    40
    Average Words per Review
    503
    Rating
    8.1
    Comparisons
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview
    With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.
    The Salesforce1 Platform brings together Force.com, Heroku, and ExactTarget into one family of cloud services all built API first to help deliver apps that connect products, users, and next generation experiences. Designed for scale and speed, it provides a fast way to build apps with open APIs, back-end services, integration tools, starter templates as well as powerful developer environments; there's no limit to what you can build.
    Offer
    Learn more about Appian
    Learn more about Salesforce Platform
    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    ADP
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company22%
    University11%
    Healthcare Company11%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Financial Services Firm13%
    Comms Service Provider12%
    Government8%
    REVIEWERS
    Computer Software Company40%
    Non Profit8%
    Recreational Facilities/Services Company4%
    Media Company4%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Comms Service Provider17%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise17%
    Large Enterprise64%
    REVIEWERS
    Small Business44%
    Midsize Enterprise26%
    Large Enterprise30%
    Find out what your peers are saying about Appian vs. Salesforce Platform and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Appian is ranked 5th in Rapid Application Development Software with 15 reviews while Salesforce Platform is ranked 4th in Rapid Application Development Software with 41 reviews. Appian is rated 8.4, while Salesforce Platform is rated 8.0. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of Salesforce Platform writes "Makes it easy to keep up with everything, close pending deals, and keep things organized". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and IBM BPM, whereas Salesforce Platform is most compared with Microsoft Azure, ServiceNow, Microsoft PowerApps, Oracle Application Express (APEX) and OutSystems. See our Appian vs. Salesforce Platform report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.