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Appian vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Appian enhances ROI for companies by improving efficiency, reducing costs, and achieving break-even within the first year.
Sentiment score
6.1
SAP Signavio Process Manager enhances time savings, efficiency, collaboration, with anticipated cost efficiencies and improved documentation within organizations.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
 

Customer Service

Sentiment score
7.5
Appian's customer service is excellent but faces capacity challenges; proactive support is valuable despite complex issue delays and high costs.
Sentiment score
6.8
SAP Signavio Process Manager's support is effective and responsive, with users praising quick resolutions and the knowledgeable team.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, but may encounter performance issues with complex processes and large data volumes.
Sentiment score
7.3
SAP Signavio excels in scalability, supporting many users and processes efficiently, enhancing business transformation and seamless cloud deployment.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
 

Stability Issues

Sentiment score
8.0
Appian is praised for stability and reliability, with high uptime, seamless updates, and occasional minor database issues.
Sentiment score
7.5
SAP Signavio Process Manager is stable and reliable, with minimal downtime and users praising its performance and continuous functionality.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
 

Room For Improvement

Appian needs improvements in flexibility, integration, scalability, team collaboration, mobile features, documentation, licensing, and handling complex processes.
SAP Signavio needs UI improvements, flexible licensing, better integration, enhanced analytics, and scalable pricing for effective workflow management.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
It should also integrate with non-SAP systems for better functionality.
 

Setup Cost

Appian offers flexible pricing with cloud and on-premise options, but costs can rise with usage and require negotiation.
SAP Signavio Process Manager is valuable but expensive, with flexible pricing, suitable for larger organizations due to scale.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
 

Valuable Features

Appian provides low-code development, easy integration, scalability, and strong AI-enhanced features with a user-friendly interface and robust support.
SAP Signavio Process Manager enhances process efficiency through integration, collaboration, and intuitive modeling, supporting global access and optimization.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
12th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Process Automation (7th), Rapid Application Development Software (10th), Low-Code Development Platforms (5th), Process Mining (8th)
SAP Signavio Process Manager
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Business Process Design (3rd)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.7%, down from 6.4% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.7%, up from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Signavio Process Editor
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Appian vs. SAP Signavio Process Manager and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.