Appian vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
4th
Ranking in Process Automation
4th
Average Rating
8.4
Number of Reviews
58
Ranking in other categories
Rapid Application Development Software (6th), Low-Code Development Platforms (5th), Process Mining (5th)
IBM BPM
Ranking in Business Process Management (BPM)
5th
Ranking in Process Automation
5th
Average Rating
7.8
Number of Reviews
105
Ranking in other categories
Application Infrastructure (7th)
 

Mindshare comparison

As of June 2024, in the Business Process Management (BPM) category, the mindshare of Appian is 6.9%, up from 6.9% compared to the previous year. The mindshare of IBM BPM is 7.5%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
Unique Categories:
Process Automation
9.8%
Rapid Application Development Software
10.6%
Application Infrastructure
3.5%
 

Featured Reviews

JM
Oct 11, 2022
User-friendly, fully managed, with responsive technical support
We use Appian for a variety of processes in our large company. We use it for some financial processes, such as approvals Appian had definitely improved the productivity, and functionality of our company. It is really simple to create a new app, and I like the data-centric aspect of the BPM tool.…
KC
Jul 31, 2021
Ample functionality, effective integration, but lacking documentation
We have encountered different use cases with our clients. For example, in the financial, oil field, and automotive areas, we have used the solution for onboarding applications IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most productive aspect of Appian lies in its ability to develop interfaces, particularly user interfaces. Creating user interfaces is highly productive, when these interfaces are integrated with the original database. In such cases, using record types proves to be a very efficient method of handling data. The synergy between interfaces and record types enhances productivity."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"Technical support is helpful."
"It has created executable requirements and speeds up the SDLC process greatly."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"It makes the company business processes work more efficiently."
"It provides value and simplifies processes."
 

Cons

"Appian could include other applications that we could reuse for other customers, CRM for example."
"Architecture of product and scalabiility issues."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"We would like to have more granular control for interface styling."
"The graphical user interface could be easier to use. It should be simplified."
"There is no UI customization possible."
"I wouldn't say their response time is long, but it could be quicker."
"The analysis reports could be much better."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"We would like better performance and more ​visibility on each step of the tool.​"
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"The engine itself tends to accumulate a lot of data that needs to be cleaned up, and that's the kind of thing that keeps it from, in some scenarios, scaling as much as it needs to. And then, when you're building solutions, if you're not careful to keep the screens from being associated with too much data, if you're going to just do things the way that a lot of people would just assume that they can do, without having experience of having made those mistakes before, it will accumulate a lot of data, and that will cause it to perform very badly."
 

Pricing and Cost Advice

"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"The cost depends on the number of users, although I recommend taking an unlimited license."
"The price of this solution is a little high here in Mongolia."
"It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
"The price is good but could be a little lower."
"The solution is highly-priced."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
"It gives us a good return on investment."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Financial Services Firm
17%
Computer Software Company
12%
Government
7%
Financial Services Firm
29%
Computer Software Company
13%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
The product is expensive considering the hardware and software costs.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Appian vs. IBM BPM and other solutions. Updated: June 2024.
789,577 professionals have used our research since 2012.