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15,833 views|12,404 comparisons
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16,071 views|12,855 comparisons
Featured Review
Find out what your peers are saying about Appian vs. IBM BPM and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This is the most complete solution of its kind.""Appian also has very flexible local integration.""The product has a very good mobile app.""Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems.""The solution has a lot of strong features for the financial industry, it is very easy to use.""The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features.""It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner.""It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."

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"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability.""It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution.""IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation.""Good user interface and good add option.""It has an elaborated way to explore the IBM BPM processes.""Its workflow and integration with SAP are the most valuable features. It is also a stable solution.""The solution offers great notifications.""IBM BPM is stable."

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Cons
"I wouldn't say their response time is long, but it could be quicker.""We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite.""Lacks integration with other products.""It is also not easy to learn. Training tutorials could be improved.""The solution could improve robotic process automation.""I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool.""The graphical user interface could be easier to use. It should be simplified.""What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."

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"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else.""They don't have a mechanism to achieve processes, data sources, and data.""The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code.""The debugging needs improvement. There is some confusion surrounding the debugging.""It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement.""You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue.""I would like to see the solution be able to interact with other customer software solutions.""The front end is not customised for a good user experience."

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Pricing and Cost Advice
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
  • "It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
  • "The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
  • "The pricing can be a little confusing to customers."
  • "The price of this solution is a little high here in Mongolia."
  • "The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
  • "Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
  • "You can't really test the software properly without actually buying the license first."
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  • "Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
  • "IBM could improve the price. It is far too expensive."
  • "I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
  • "When considering the features of the solution the price is expensive compared to competitors."
  • "It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
  • "The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
  • "Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
  • "I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
  • More IBM BPM Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
    563,780 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer: 
    Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market… more »
    Top Answer: 
    Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across… more »
    Top Answer: 
    We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer: 
    We had a yearly license. I believe that if the license were cheaper, it would have a greater impact.
    Ranking
    Views
    15,833
    Comparisons
    12,404
    Reviews
    12
    Average Words per Review
    520
    Rating
    8.4
    Views
    16,071
    Comparisons
    12,855
    Reviews
    24
    Average Words per Review
    564
    Rating
    7.7
    Comparisons
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Learn More
    Overview
    With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.
    IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.
    Offer
    Learn more about Appian
    Learn more about IBM BPM
    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company22%
    University11%
    Healthcare Company11%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Financial Services Firm13%
    Comms Service Provider13%
    Government8%
    REVIEWERS
    Financial Services Firm59%
    Insurance Company15%
    Computer Software Company10%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Computer Software Company29%
    Financial Services Firm17%
    Comms Service Provider17%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise17%
    Large Enterprise64%
    REVIEWERS
    Small Business23%
    Midsize Enterprise10%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise23%
    Large Enterprise69%
    Find out what your peers are saying about Appian vs. IBM BPM and other solutions. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    Appian is ranked 6th in Business Process Management (BPM) with 15 reviews while IBM BPM is ranked 3rd in Business Process Management (BPM) with 25 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of IBM BPM writes "A very stable and powerful tool for handling lots of concurrent users, but it is expensive, and the Eclipse-based tool has performance issues when you have a lot of developers". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and Bizagi, whereas IBM BPM is most compared with IBM Business Automation Workflow, Camunda Platform, Pega BPM, Apache Airflow and ARIS BPA. See our Appian vs. IBM BPM report.

    See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.