Trello Reviews

Name: Trello
Brand: Atlassian
Rating: 4.2 (44 reviews)

4.2 out of 5

44 reviews
92% willing to recommend

271 followers

What is Trello?

Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

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Trello is the #7 ranked solution in top Project Management Software. PeerSpot users give Trello an average rating of 8.4 out of 10. Trello is most commonly compared to Jira: Trello vs Jira. Trello is popular among the midsize enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 51% of all views.

Helped 859,687 peers since 2012

Featured Trello reviews

Ariel Lindenfeld

Director of Product Management at PeerSpot

There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.

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Akshat Prakash

Consultant at BP

The product has features to support project management workflows and team collaborations. I was using a free version for my personal use and for managing my private activities, and both times, I saw that the tool did the job. I used Trello's board and card system of training with Kanban task management format to handle work in progress and to see whether it has already been completed. I would say that the tool was decent in the aforementioned area. I used the product's mobile version and the handheld device version, and I can say that it was easy to use. In general, the tool's app was quite easy to use. It is definitely a product which is quite highly rated by others. The mobile application functionality affected my productivity in a good way. It is quite good because, if I remember correctly, I could set some reminders for pending tasks. The tool did improve my productivity. The tool did help me deal with my personal backlog and to-do activities. As a beginner-level user, I found the tool very helpful and intuitive. From my friends, I came to know that it is an application that can be used in a wide enterprise setup. If you have an option, you can try it. I rate the overall tool a nine to ten out of ten.

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Grigoriy Kneller

General Manager at HDI Systeme AG

Regarding features, it could benefit from better integration with other platforms, though it's not a critical need for me. Customization-wise, it's quite configurable, and it's not too demanding in terms of usage or customization. Overall, I'd rate it an eight. To improve it further, enabling a more significant scale for larger teams or enterprise-level use could be beneficial, but given its design and structure, this might be challenging to implement.

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Trello mindshare

As of July 2025, the mindshare of Trello in the Project Management Software category stands at 2.7%, up from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerResearch reports based on Trello reviews

Type	Title	Date
Category	Project Management Software	Jul 1, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 1, 2025	Download
Comparison	Trello vs Jira	Jul 1, 2025	Download
Comparison	Trello vs Asana	Jul 1, 2025	Download
Comparison	Trello vs monday.com	Jul 1, 2025	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	9.0%	91%	274 interviews Add to research
monday.com	4.7	5.7%	98%	227 interviews Add to research

Valuable Features

Trello's most valuable features include its intuitive layout and user-friendly interface, which enable efficient task management, collaboration, and prioritization. Kanban boards provide clear visualization of workflows, while drag-and-drop functionality simplifies task handling. Notifications and integrations boost productivity. Customizable labels, easy card movement, and attachment options enhance organization. Trello supports seamless communication among teams, allowing tracking of project progress with minimal confusion. It's accessible on multiple devices, offering flexibility for various users.

"Trello simplifies collaboration, reducing long email chains that are hard to follow."
"Just being able to manage tasks very easily is one of the best features Trello offers."
"Trello definitely saves time and makes things a lot easier, except when it's buggy."

Room for Improvement

Trello requires enhancements in areas such as pricing tiers, additional integrations with third-party tools, and improved notification systems. Agile methodology tracking is lacking. Video conferencing and voice messaging features would boost collaboration. More customizable and user-friendly interfaces are sought. Onboarding should be more intuitive. Reporting and analytics capabilities need expansion. Speed and load handling should be more efficient. Mobile and email access could improve task tracking. Enhanced automation and linking of tasks would benefit users.

"Improvement can be made in accessing cards via email for easier communication."
"Trello could be improved by having a better notification system. Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open."
"There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things."

ROI

Many users note that Trello provides significant value by organizing tasks and saving time through effective communication. Although specific ROI metrics are often unavailable, users highlight its contribution to easing workflow and minimizing meetings. Some find the ROI infinite due to using Trello's free version. Despite the difficulty in quantifying exact returns, there is anecdotal evidence of Trello reducing effort and preventing miscommunication, indicating a positive impact.

Pricing

Trello offers a free version suitable for many, with enterprise plans ranging from $6 to $12 per user per month. Users appreciate its licensing and functionality, finding it cost-effective compared to competitors. However, some consider pricing relatively high, suggesting potential discounts. The subscription model fits project management needs, but additional features require purchased licenses. Trello remains attractive for price-conscious startups and mid-range companies valuing flexibility and integration capabilities.

"We are using the open-source version of Trello."
"I do believe that Trello has a licensed version, but I used the free version of the tool with limited capabilities."
"We didn't need to pay for the solution."

Popular Use Cases

Organizations use Trello for project management, task organization, and team collaboration. It aids in tracking project progress, assigning tasks, and updating statuses across various departments like marketing, development, and operations. Trello's Kanban-style boards facilitate managing to-do lists, personal tasks, and strategic planning. It is utilized for planning meetings, setting timelines, and creating dashboards. Trello's customizable features make it ideal for managing workflows and maintaining stakeholder visibility.

Service and Support

Many users find Trello's technical support unnecessary, often relying on online resources and community help instead. Those who have engaged with customer service report satisfactory responses, albeit sometimes delayed due to time zone differences. Responses can occasionally be less informative than desired. Atlassian's support for Trello is deemed good by some, but others mention difficulty in reaching out and needing to escalate issues, which can be frustrating. Web and email support are seen positively.

Deployment

Trello's initial setup is simple and quick, often taking less than 10 minutes to complete. Users find the process intuitive and user-friendly, requiring minimal effort. The browser-based platform and mobile app provide easy access. Many organizations use existing credentials for logging in, simplifying the process further. While Trello offers more features than other tools like Microsoft Visio, some users found the setup initially complex but manageable once familiarized, requiring minimal maintenance.

Scalability

Trello scales well for small to medium teams, supporting easy user additions and project expansions. While some users find it effective, others feel it lacks features for larger enterprises. The user limit can be restrictive for big teams. Despite mixed opinions, many appreciate its flexibility but suggest improvements in scalability, especially compared to tools like Jira. It's deemed efficient for various user organizations, but potential growth remains a discussion point among users.

Stability

Trello is consistently regarded as a stable platform. Many users have not encountered issues with crashes or bugs. Some mention minor slowdowns when loaded with extensive information but rate stability highly, often a perfect score. Occasional updates don’t disrupt work. Some suggest improvements in flexibility, but most find reliability commendable. It has been appreciated for strong performance, reliability, and user confidence in its functionality. Numerous users positively note its stability over extended periods.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trello Buyer's Guide for additional reliable information.