Try our new research platform with insights from 80,000+ expert users

Notion vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Notion boosts productivity by saving up to 10% time and money, enhancing document management and exceeding user expectations.
Sentiment score
4.2
Trello's free version saves time, enhances workflows, and organizes tasks, providing value despite users' challenges in quantifying ROI.
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automations Engineer at Ad Up
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
VP Product at PeerSpot
 

Customer Service

Sentiment score
7.0
Notion's customer service is praised by some but criticized for lacking support, with varied responses to mobile app issues.
Sentiment score
2.1
Trello is intuitive with mixed technical support satisfaction; users appreciate online resources but note occasional support delays from time zones.
Customer support is great, effective, and easy to reach.
Project Management Associate at MPost
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Senior Content Strategist at PeerSpot
 

Scalability Issues

Sentiment score
8.4
Notion is praised for its scalability and adaptability for various projects, though pricing may become a concern when scaling.
Sentiment score
6.1
Trello is effective for small teams but faces scalability limitations for larger organizations, needing better management and integration features.
Notion is heavily scalable, and we did not have a problem with scalability at all.
CEo at CloudPositive
Notion is highly scalable.
Founder at AppCritic
As an organization, when we scale up, the pricing tends to go very high.
Automations Engineer at Ad Up
 

Stability Issues

Sentiment score
6.9
Notion's stability varies, with users facing occasional crashes, slowdowns, and downtime, especially with large databases and mobile use.
Sentiment score
6.8
Trello is stable and reliable, highly rated by users, with minor issues in flexibility and performance under extensive data.
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly.
Architect at Nexworld
 

Room For Improvement

Notion users want better integration, automation, pricing, mobile app, offline access, user management, AI, support, and team chat features.
Trello users seek enhanced time tracking, integration, customization, notifications, and improved mobile experience for better task and team management.
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
It's difficult to determine what information is private.
Founder at AppCritic
I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging.
Project Management Associate at MPost
More control over email notifications would also be helpful.
VP Product at PeerSpot
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
CSM at PeerSpot
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Customer Success Manager at PeerSpot
 

Setup Cost

Notion offers varied pricing plans, including a free option; costs increase with user additions and collective upgrades.
Trello's pricing is versatile, with a free version and scalable paid options, though some feel costs are high.
However, inviting additional users can become costly.
Founder at AppCritic
It's affordable and offers community support if I get stuck.
Project Management Associate at MPost
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
 

Valuable Features

Notion excels in flexibility, customization, and integration, offering efficient organization, collaboration, and versatile support for workflows and teams.
Trello offers intuitive drag-and-drop functionality, Kanban-style visualization, easy collaboration, and flexibility across devices with customizable organization options.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
Notion has very strong integration capabilities.
Founder at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
CSM at PeerSpot
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
Customer Success Manager at PeerSpot
The ability to tag different team members in both the description and the comments, and the due dates feature are handy.
VP Product at PeerSpot
 

Categories and Ranking

Notion
Ranking in Project Management Software
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Knowledge Management Software (2nd), Document Automation Software (2nd), AI IT Support (12th)
Trello
Ranking in Project Management Software
6th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of Notion is 1.6%, down from 2.1% compared to the previous year. The mindshare of Trello is 2.1%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Trello2.1%
Notion1.6%
Other96.3%
Project Management Software
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automations Engineer at Ad Up
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
Davina Becker - PeerSpot reviewer
Senior Content Strategist at PeerSpot
Keeps requests better organized
The best feature Trello offers is that it keeps things better organized, so it makes things easier to collaborate with people. I can say that I really enjoyed using Trello for a lot of things, and it has some really good features, such as helping people write out descriptions and the comment section being absolutely one of the best parts of it.
report
Use our free recommendation engine to learn which Project Management Software solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Computer Software Company
11%
Comms Service Provider
10%
University
9%
Educational Organization
9%
Media Company
7%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise10
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Notion?
My experience with pricing, setup cost, and licensing was fair.
What needs improvement with Notion?
Overall, Notion is doing its purpose well. One thing I may add is that it would be great if Notion had a team chat within the tool itself.A chat function within Notion would be great and would help...
What is your primary use case for Notion?
My main use case for Notion is project management and knowledge tracking.For project management and knowledge tracking, we mostly use it for roadmaps. In a typical workflow, we assign things that n...
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
I do not know about the pricing, setup cost, and licensing for Trello because this part was handled by another coworker, and I never worked with that part.
What needs improvement with Trello?
It is hard to track completed requests and show performance based on closed cards.
 

Comparisons

 

Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Notion vs. Trello and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.