

Trello and Notion both compete in the project management and productivity software categories. Notion seems to have the upper hand due to its high customization and versatility, which can be more beneficial for users seeking a comprehensive organizational tool.
Features: Trello is recognized for its simplicity and intuitive drag-and-drop functionalities, visual task management via Kanban boards, and effective workflow visualization. Notion sets itself apart with high customization capacities for organizing databases, notes, and workflows within a single platform and is especially valued for its ability to link data.
Room for Improvement: Trello could enhance its automation features, tracking capabilities, and customization options, as well as reduce the overwhelming nature of its notification system. Notion could improve its mobile app, expand its color palette, enhance customer support, and include more automation capabilities within its database functionalities.
Ease of Deployment and Customer Service: Trello provides multiple deployment options like hybrid, public cloud, and on-premises, offering flexibility. Its user-friendly design reduces the need for technical support. Notion mainly uses public cloud options and could improve its customer service responsiveness.
Pricing and ROI: Trello offers a competitive pricing structure with a free variant meeting several user needs, though additional features necessitate higher-tier subscriptions. Its value is significant for organizing tasks but costs can escalate with increased users. Notion provides an extensive free plan with affordable advanced features, beneficial for individual users or small teams, offering a good return on investment particularly for comprehensive data management.
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
Customer support is great, effective, and easy to reach.
Customer support for Notion is actually great; they are really responsive.
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Notion is heavily scalable, and we did not have a problem with scalability at all.
Notion is highly scalable.
As an organization, when we scale up, the pricing tends to go very high.
I encountered a problem once when there was an outage for a couple of days.
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly.
Notion has one big downside: the lack of an offline mode.
It's difficult to determine what information is private.
I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging.
More control over email notifications would also be helpful.
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
However, inviting additional users can become costly.
It's affordable and offers community support if I get stuck.
Generally, it is not cheap.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Notion has very strong integration capabilities.
Overall, it adds significant value to our project management by organizing our work efficiently.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
The ability to tag different team members in both the description and the comments, and the due dates feature are handy.
| Product | Market Share (%) |
|---|---|
| Trello | 2.1% |
| Notion | 1.6% |
| Other | 96.3% |


| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 10 |
| Large Enterprise | 11 |
Notion is an all-in-one workspace that enables teams to collaborate, organize, and manage their work effectively. Its primary use case is to streamline project management, knowledge sharing, and task tracking. With its versatile functionality, Notion allows users to create and customize databases, wikis, and documents, making it a powerful tool for organizing information.
The most valuable functionality of Notion lies in its flexibility and ease of use. Users can create and link various types of content, such as text, images, files, and even embed external resources. This enables teams to centralize their work and collaborate seamlessly, eliminating the need for multiple tools. Notion's drag-and-drop interface and intuitive editing features make it accessible to users of all technical backgrounds.
Notion helps organizations by fostering transparency, improving productivity, and enhancing knowledge management. By providing a centralized platform for collaboration, teams can easily access and contribute to shared projects, reducing communication gaps and ensuring everyone is on the same page.Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.
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