

monday.com and Trello are formidable contenders in the realm of project management software. Upon evaluation, monday.com holds a slight edge with its extensive customization capabilities and comprehensive features that cater to larger teams and complex workflows.
Features: monday.com provides advanced file and task management with automation capabilities, making it suitable for large teams. It supports app integrations like Gmail and Google Sheets, enhancing its utility in diverse environments. Trello offers a straightforward Kanban interface appreciated for its simplicity and effectiveness in visual task management, catering well to smaller teams.
Room for Improvement: monday.com users suggest improving mobile usability, expanding reporting features, and enhancing automation. Trello could benefit from more sophisticated reporting tools and better management of notification settings, addressing user needs for more advanced features without losing its intuitive design.
Ease of Deployment and Customer Service: Both are deployed on public cloud platforms, with monday.com having flexible options like private and hybrid cloud deployments. monday.com is praised for responsive customer support, though there is a desire for more proactive guidance. Trello's support is considered adequate, with room for improvement in live support.
Pricing and ROI: monday.com is recognized for higher costs, justified by its robust feature set improving team productivity at enterprise levels. Trello’s free version is appealing, although higher pricing tiers face criticism, as users feel that the added features may not meet complex project needs. Nonetheless, Trello remains attractive for smaller teams with simpler requirements.
We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.
It efficiently helps to centralize planning, tracking, and collaboration.
I have seen a return on investment with monday.com, specifically time saved.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
I think it actually pretty much exceeded our expectations or at least met all of our expectations regarding task management and sprint management.
I would rate the customer support on a scale of one to ten as a ten
I would rate their customer service a ten.
We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.
monday.com's scalability is great.
Regarding scalability, monday.com is easy to scale up as my needs change.
We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.
Their support team is very helpful, so even if there is an issue or a question, they answer quickly.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
Role-based access control is the main thing I would identify when it comes to needed improvements for monday.com.
More control over email notifications would also be helpful.
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
It is quite expensive.
The basic, standard, and pro plans range from $12 to $24 per user per month.
Licensing being somewhat challenging, having to choose which users we had and such things.
monday.com saves time and gets everyone on the same page within my team.
monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.
Automation has had the biggest impact on my workflow because we are able to automate small, tedious, and time-consuming tasks, thereby saving a lot of time.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
The ability to tag different team members in both the description and the comments, and the due dates feature are handy.
| Product | Mindshare (%) |
|---|---|
| monday.com | 3.4% |
| Trello | 1.9% |
| Other | 94.7% |


| Company Size | Count |
|---|---|
| Small Business | 181 |
| Midsize Enterprise | 28 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 10 |
| Large Enterprise | 11 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
Trello offers intuitive task and project management with its visual Kanban boards. Its drag-and-drop functionality, collaboration tools, and flexible organizational features enhance productivity, making it user-friendly on multiple devices.
Trello advances project management through its visual approach, utilizing drag-and-drop Kanban boards that provide a simple yet effective way of tracking tasks. The platform's intuitive design supports task management through automated notifications and tagging team members. Users benefit from flexible task organization, simplified project management, and enhanced productivity. Trello integrates seamlessly with calendars and supports file attachments, customizable labels, and project tracking. There are points for improvement, including time tracking, pricing tiers, and more integrations with tools like Jira, alongside improved reporting, task linking, and UI/UX. Feedback highlights desires for managing checklist items, better onboarding support, handling heavy data loads, and real-time collaboration improvements.
What are Trello's key features?Trello is ideal for sectors such as marketing, software development, and business operations where efficient task and project management is essential. Teams use it to organize schedules, manage tickets, coordinate tasks, and communicate effectively, benefiting from Trello's ability to prioritize tasks and keep stakeholders involved.
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