Stalin Mohapatra - PeerSpot reviewer
Associate Director of Strategy & Operations at HighRadius
Real User
Top 20
A stable solution with a good user interface that makes it easy to maintain and monitor
Pros and Cons
  • "Trello's user interface is really good, making it easy for us to maintain and monitor."
  • "Trello cannot be integrated with other tools like Jira and Google Workspace."

What is most valuable?

Trello's user interface is really good, making it easy for us to maintain and monitor.

What needs improvement?

Trello cannot be integrated with other tools like Jira and Google Workspace.

For how long have I used the solution?

I have been using Trello for a year.

What do I think about the stability of the solution?

Trello's stability is really nice. I rate Trello ten out of ten for stability.

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What do I think about the scalability of the solution?

I rate Trello a seven out of ten for scalability. More than 200 users are using Trello in our organization.

How are customer service and support?

Trello has good web and email support.

How would you rate customer service and support?

Positive

How was the initial setup?

Trello’s initial setup is really easy. I rate Trello ten out of ten for the ease of its initial setup.

What's my experience with pricing, setup cost, and licensing?

Trello has a really good price. I rate Trello a two or three out of ten for pricing.

What other advice do I have?

I am currently using the free version of Trello. My office is considering buying the solution’s premium version. Trello is deployed on-cloud in our organization.

Overall, I rate Trello a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech services company with 1,001-5,000 employees
MSP
Top 5Leaderboard
Good for small teams and has an effortless setup
Pros and Cons
  • "Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations."
  • "The mobile version of Trello can be improved upon."

What is our primary use case?

Our teams use it to overview operations and pre-sales activity. For project management, different teams utilised the project tracking features, such as to-do lists, the backlog and follow-up actions. Personally, I have used Trello to organise, plan and streamline operations activities such as checklists on to-do lists and previous activities for reporting. The planning activities on Trello include, what to do today, the progress status, and the follow-up action afterward with minimal tracking activities.

Due to the tiered pricing, we have yet to use Trello at maximum capacity.

How has it helped my organization?

Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations.

What is most valuable?

The most valuable feature of Trello is the ability to virtually execute the Kanban methods of visualizing workflows, which is extremely beneficial. I also like the tracking activities. You can see who's doing what and when they started. We can also use the Voting Power-Ups feature for polling functions.

What needs improvement?

In terms of improvement, the mobile app could be better. When I last used Trello, the mobile app is an HTML5 version. It's not really native to mobile apps, so this feature isn't really integrated as much as it is when we use it on the web.

Another way Trello could be improved would be with better integrations with other tools like Teams and different calendars. I don't know if they charge extra for a calendar feature but it should be included.

We would need to use a separate calendar to set reminders for the week. Ultimately, we don't always track our activities through Trello. We use other resources like our email. It is important for there to be better integration between Trello, email and our calendar.

For how long have I used the solution?

I used Trello for three years until February 2022.

What do I think about the stability of the solution?

Trello is a very stable solution. We never had any issues while using it. I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

In terms of scalability, Trello is a good solution for small teams. I would rate the scalability for a small team an eight or nine out of ten. We have three teams, the first and second teams of 10 members and the third one of seven members. Since Trello was limited to 10 boards, it was sufficient for small teams. However, if you have large groups with 10 to 20 members, Trello's 10-board cap can cause a bit of an issue.

With the increasing size of our team, we had to make a tough call and part ways with Trello. Although it was helpful while under license limits, opting for free versions instead has been inescapable due to resource constraints. If you have more than 20 people, you will need to upgrade it.

How are customer service and support?

I have never contacted the Atlassian vendor support team or the Atlassian Technical support team.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Microsoft Visio but switched to Trello.

How was the initial setup?

The initial setup for Trello was very simple.

What about the implementation team?

We implemented it with our in-house team. 

What's my experience with pricing, setup cost, and licensing?

I would give pricing a three on a scale of 0 to 10, where 10 is for the lowest price and 0 is for the highest. The basic paid version is pretty expensive and I will most likely not use it for that price.

Which other solutions did I evaluate?

Our project management system has evolved over time. Initially, we used Spreadsheets and Jira but have since moved on from Microsoft Projects as our primary tool. 

Asana is also very good. It is comparable to Trello, but Trello has more advantages in terms of pricing for both the website and mobile apps. We dropped Asana because of the user interface.

What other advice do I have?

Due to the tiered pricing, we have yet to use Trello at maximum capacity. Therefore, I can not make additional remarks.

I would rate Trello an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
PeerSpot user
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Trello
March 2024
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Farhan_Ali - PeerSpot reviewer
Senior Software Engineer & Team Lead at ArhamSoft (Pvt) Ltd
Real User
Top 5Leaderboard
Easy to use, great price point, giving you peace of mind
Pros and Cons
  • "I really enjoy the drag-and-drop feature."
  • "I would appreciate seeing how much time spend on each specific ticket."

What is our primary use case?

The primary use case is to manage tickets. Whenever they create any kind of ticket, they send again our task, I simply resolve them and move it to the resolved section.

What is most valuable?

I have found the most valuable feature is that it is very simple and clear to use. They can send a video and I can go view the video, check the images and I am ready to manage the ticket with clarity. I really enjoy the drag-and-drop feature.

What needs improvement?

I would appreciate seeing how much time spend on each specific ticket.

For how long have I used the solution?

I have been working with Trello for the past ten to eleven months.

What do I think about the stability of the solution?

Stability is not an issue with Trello and you can have peace of mind when using the solution.

What's my experience with pricing, setup cost, and licensing?

We are currently using the open-source option.

What other advice do I have?

I would say to them to go and just simply use that system. If they have options to use other project management as well, then I recommend them to use Trello because, for the first time, this thing will be very simple and easy to use. If they have any other tool, there will be some difficulties and they may get rid of it and they said there, "Oh, no. We are not doing any kind of project management tools." So if they use Trello, they will be happy with the end result. I would rate Trello a nine on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Priya Batish - PeerSpot reviewer
Group Manager at a tech services company with 10,001+ employees
Real User
Top 10
Modern and nimble with a nice interface
Pros and Cons
  • "It has a very modern-looking interface."
  • "Many more categories could be enabled."

What is our primary use case?

We typically use the solution for project management. We use it for tracking tasks, risks, issues etc. 

it is great that it is a cloud based SaaS solution which makes it really easily to set up and start using it.

Card and checklist capability make it easy to keep everything together at one place, and for the senior management to review key projects and the updates. Ability to prioritise and indicate variance allows us to highlight important issues and bring oversight at the right time. 

How has it helped my organization?

Trello boards are easy to use, one can create cards for key projects, tasks and activities which are easy to track and monitor.

It has collaboration features through which team members can centrally manage their projects. It is great way to manage key tasks and activities and drive conversations with your teams and key stakeholders.

In my company, we use Trello boards to manage projects in an agile and collaborative fashion.

What is most valuable?

1. It has a very modern-looking interface. 

2. It is easy to use.

3. The product is very intuitive. 

4. We found the setup to be quite simple. 

5. It's not too expensive.

6. Great drop and drag features.

7. Commenting capabilities with auto notifications to team members.

8. Allows filtration of cards basis on key criteria so you can quickly focus on the important ones.

9. Ability to Create checklists for key tasks with assigning of responsibility and due dates 

10. Reminders

11. Analytics with charts 


What needs improvement?

Trello is already a very rich tool with Analytics and automation capabilities and ability to integrate with multiple storage formats 

One can also customise their categories according to one’s needs and add validation rules to that.

What I have especially found useful are the analytic capability with the ability to create ready to consume charts etc and give various slices and dices of it.

I think the only additions I can think of are possibly enabling Many more categories such as whether it is a risk or defect or issue

And, possibly RAG status can also be enabled at a checklist level 

We are exploring the  Gantt chart capabilities of the solution and would like to see a strong Gantt chart capability to give us a one shot linear view of the project 

For how long have I used the solution?

I have been using the Trello Boards for over a year now. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It's reliable. It doesn't crash or freeze. It has good performance. 

What do I think about the scalability of the solution?

It's very scalable. You have to just add the users to a workspace within your organisation , and that's about it.

There must be lot of people using in our company as my company is big. It's got 500,000 people. I could roughly say, almost 1,000 to 5,000 people might be using Trello, if not more.

How are customer service and support?

I've never used technical support. I can't speak to how helpful or responsive they might be.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've not been instrumental in decisions related to adding or changing solutions within my organisation. However, this product is very easy to set up and probably not really expensive also. Thanks to that, the ease of use, and installation, the company chose to use it.

How was the initial setup?

For us, it's relatively easy to set up. All we have to use is our IBM existing login. We simply log into the Trello board with your IBM credentials and that works. There's no difficulty in logging in or setting it up. It's very easy. That is because it is a SaaS, cloud based solution.

Admin has to create a workspace and add users to their respective workspace and they get an email notification to start using it. 

What about the implementation team?

Not applicable. Our IT team had to probably just whitelist the url to make it accessible for users within the organisation 

What was our ROI?

I do not have this information 

What's my experience with pricing, setup cost, and licensing?

The cost of the product is not overly expensive. 

For me, it was free of cost. However, for those who have to pay, I'm not sure of the exact pricing. 

Which other solutions did I evaluate?

We were using JIRA before we moved to Trello Boards.
and our experience of using JIRA was less than optimal. It was not very intuitive to use and I think the interface was very clumsy 

What other advice do I have?

I'm a customer and an end-user. 

We are using the latest version of the solution. It is SaaS-based.

I'd advise people interested in trying the solution to just jump in and start using it. It is very effective and simple to use. 

I'd rate the solution nine out of ten. I may not have used all of the features yet. However, it is very uncomplicated and has a nice user interface. It feels very modern and nimble. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tony Ayabam - PeerSpot reviewer
CEO at Infohob
Real User
Top 5
Excellent interface, good price, and easy to install and set up
Pros and Cons
  • "Trello is very easy to install and set up. It is also easy to use. Its interface is excellent."
  • "It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."

What is our primary use case?

I use it for project management. It is very similar to Wrike, Jira, and other project management solutions.

How has it helped my organization?

It works very well, and it makes it easy to keep track of tasks.

It makes the work a lot easier because you can assign tasks. People working on a project can sign up and go there to look at the tasks.

What is most valuable?

Trello is very easy to install and set up. It is also easy to use. Its interface is excellent.

It is stable and quite secure.

What needs improvement?

It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.

For how long have I used the solution?

I have been using this solution for over a year.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. We have seven or eight users who use this solution.

How are customer service and support?

I have not used their support.

Which solution did I use previously and why did I switch?

I've used Wrike. I found Trello easier than Wrike.

How was the initial setup?

It was not complex. It took less than 30 minutes.

What about the implementation team?

It was implemented in-house.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing.

What other advice do I have?

Overall, I would rate Trello a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ANDRE PREVOSTO - PeerSpot reviewer
Associate Director at DHCP CONSULING
Real User
Top 5
The tool is suitable for project management and is easy to deploy, but it is not easy to use, and the stability must be improved
Pros and Cons
  • "The product helps with the management of projects."
  • "The product is not easy to use."

What is our primary use case?

The tool is used to organize projects.

What is most valuable?

The product helps with the management of projects.

What needs improvement?

The product is not easy to use. Initially, it seemed easy to use, but it was not.

For how long have I used the solution?

I have been using the solution for a couple of weeks.

What do I think about the stability of the solution?

I rate the tool’s stability a six out of ten. The stability could be better.

What do I think about the scalability of the solution?

Around 15 people were using the product in our organization.

Which solution did I use previously and why did I switch?

Earlier, we used Microsoft Excel for project management.

How was the initial setup?

The initial setup was quite easy. The solution is deployed on the cloud.

What other advice do I have?

I am an end user, and I am also providing the solution to my customers. It's a good tool. I would recommend it, but it depends on the IT projects of a company. Overall, I rate the solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Anthony Uzoh - PeerSpot reviewer
Director, Technology Planning and Human Resource at Agate Technology Solutions
Real User
Top 5Leaderboard
Simple and effective solution to track projects
Pros and Cons
  • "Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management."
  • "I would like to see improvement in onboarding back-office team members."

What is our primary use case?

I use the solution to track simple projects.

How has it helped my organization?

Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management.

What is most valuable?

Trello's workflow is very calculated.

What needs improvement?

I would like to see improvement in onboarding back-office team members.

For how long have I used the solution?

I use Trello occasionally.

Which solution did I use previously and why did I switch?

I use Jira to track complex projects.

How was the initial setup?

The implementation of Trello is easier compared to Microsoft Visio but complex when compared to Jira. Trello has more features than Visio. The complexity of the system increases with the increase in features.

What's my experience with pricing, setup cost, and licensing?

The solution pricing is okay. The pricing is subscription-based and depends on the features that you need. If you need more features then you will need to pay more. You can use the basic features to lead your project management.

What other advice do I have?

I would rate Trello a nine out of ten. When you are a beginner, there will be difficulty in using such complex solutions. Later, you can decide what you are going to do with the solution. For some of the new solutions, the physicalization is divided due to the new available features.

My advice to anyone from business analysis, IT management, and project management is to use Trello first. It is because if you start using Jira first, you will encounter issues. Therefore, it is good to move from Visio to Trello and then to Jira. You can get in touch with business intelligence with Trello.
I have not encountered any technical issues with the solution. Support was available whenever I didn’t know how to proceed. This support gave me direction on what to do next. It is a rare thing for a solution to not give any headaches to the person using it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior ICT Consultant/Project Manager at Qualisys
Real User
Top 5
Great for project management, very reliable, and simple to deploy
Pros and Cons
  • "The solution is great for project management."
  • "It is not a scalable product."

What is our primary use case?

I use the solution for agile project management. I use Trello to list all the tickets that the development team needs to resolve.

You can list all tickets that the development team needs to develop. Once they finish, they can pass the ticket to the next list for testing. Once the ticket is tested, they can pass it to deployment. Once the item is deployed, they can close this ticket.

It helps to manage the life cycle of a ticket or of the requirements in development. You list it. You capture it. You schedule it. For each requirement, you try to ensure that it passed all stages of development, testing, deployment, and closing.

What is most valuable?

The solution is great for project management. It helps us track the progress of work and tickets. 

It is very easy to deploy the solution.

I have found the solution to be stable.

In general, it works very well. 

What needs improvement?

It is not a scalable product.

There are no features that are lacking. We're pretty happy with its functionality.

They could offer more integration with other tools - especially those that test some requirements in tickets.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

It is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

The product does not scale. 

We have 15 people in the company that use it right now. We do not plan to increase usage at this point. 

How are customer service and support?

I've never dealt with technical support. I don't know how helpful they are. 

Which solution did I use previously and why did I switch?

I've used Microsoft Project in the past.

How was the initial setup?

The product is straightforward to implement. It's not complex at all. You can deploy it in less than a day. 

I work for the development team, so I did not deploy it personally. There was another team member that handled the process. I just use it. 

What about the implementation team?

Since it is so easy to deploy, anyone can do it. 

What's my experience with pricing, setup cost, and licensing?

The licensing covers all of the functionalities of the product. It has everything your team needs. 

What other advice do I have?

I'm an end-user.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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