Smartsheet vs Trello comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Smartsheet and Trello based on real PeerSpot user reviews.

Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Smartsheet vs. Trello Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers.""The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports.""The dashboard feature is the most valuable aspect of the solution.""The most valuable feature of Smartsheet is its intuitiveness, ease of use, and overall simplicity.""The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools.""The solution has subtasks and a rollup.""It is a stable and scalable solution.""What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."

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"I like Trello's speed. It is more user-friendly compared to Jira. Jira is technical, whereas the management can use Trello.""Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive.""It helped us to organize project information and assign tasks to team members properly.""The user interface is great. I find it very easy to create cards.""You receive notifications if mentioned on a card.""Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations.""What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done.""The solution is great for project management."

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Cons
"The main challenge with Smartsheet is that when you start putting components on the Smartsheet dashboard, they don't know about each other. So, if I filter something in one widget, or if I click on a region or a project ID, the other widget or component and the visualization that's on that dashboard don't change. It doesn't know about the other component.""I'd like to see them add more features to their automation.""The integration with Microsoft products should be improved.""I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them.""It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product.""I think that the mobile interface needs to be improved. If you cannot access it through your laptop, I'd prefer to have that option on the mobile, but I don't think that it's user-friendly and easy to navigate.""I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas.""There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that."

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"Trello does not provide you with as many functionalities as Jira and various third-party integrations provided by these different platforms.""Being able to export reports from Trello, general reports, or board reports, would improve the solution for me as a manager.""In terms of improvements, adding more artificial intelligence and making it more user-friendly in terms of design could be beneficial.""There aren't as many tracking tools.""We don't really have any automated features. If they had more automated options, that would be helpful.""Trello cannot be integrated with other tools like Jira and Google Workspace.""Trello has become complex over the years.""The solution could be priced cheaper."

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Pricing and Cost Advice
  • "This licensing is straightforward and they charge per user."
  • "Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
  • "Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
  • "There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."
  • "I would assume there is a licensing fee. I don't think that it is free."
  • "It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."
  • "For a normal license, like the one I had: I had my own Smartsheet because I wanted to play with it and I didn't want to mess with what I was doing in Verizon, so I paid $200 monthly, and it gave me all the same functionalities, so I could do whatever I wanted for $200. The problem is if you have anyone else working on it or deploying on it, it's $200 a month for every single person who's deployed on it, that's working on it as an owner or an administrator, so owners and administrators are the only ones who can change, edit, and add data to worksheets and columns. Depending on the size of your organization, Smartsheet can be costly. As for implementing its Control Center, Smartsheet forces you to have three people come in: it's a minimum of three people from Smartsheet for three months who will provide you the solutions for the Control Center side, and that's $150 an hour, so it can become very expensive. For my company, not having the Control Center would save on the setup fees and then the $20,000 a year, because the Control Center of Smartsheet is a yearly subscription of $20,000."
  • "Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
  • More Smartsheet Pricing and Cost Advice →

  • "Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."
  • "I use the free version of Trello, which is sufficient for my day to day use."
  • "I am tinkering with the free version."
  • "The free version of Trello covers all of the bases and all of our needs, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, though it also has a paid version."
  • "Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing."
  • "The pricing for this solution is reasonable."
  • "We are currently using the open-source option."
  • "Paying for the solution's license is worth it only if our enterprise or organization can use Trello, integrated with some other solution, and we can have good reports."
  • More Trello Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi @Eire Zimmermann,  I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the… more »
    Top Answer:Smartsheet is a really good tool for collaboration.
    Top Answer:The solution is too expensive. For what I use it for, it's too expensive. I wouldn't pay for it myself. I would prefer to buy Microsoft Project or use Zoho Projects.
    Top Answer:All the features are valuable but the data extraction is extremely helpful for automation.
    Top Answer:Unstructured data cannot be directly used; it needs to be structured first. The recording session works well, but introducing dynamic control can cause glitches and loss of control. To address this… more »
    Ranking
    Views
    6,508
    Comparisons
    2,416
    Reviews
    26
    Average Words per Review
    693
    Rating
    8.2
    Views
    2,277
    Comparisons
    1,256
    Reviews
    26
    Average Words per Review
    442
    Rating
    8.3
    Comparisons
    Asana logo
    Compared 28% of the time.
    Wrike logo
    Compared 21% of the time.
    Jira logo
    Compared 14% of the time.
    monday.com logo
    Compared 11% of the time.
    Zoho Projects logo
    Compared 6% of the time.
    Learn More
    Smartsheet
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    Overview

    Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.

    Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.

    Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

    Sample Customers
    Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
    Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
    Top Industries
    REVIEWERS
    Pharma/Biotech Company16%
    Financial Services Firm11%
    Computer Software Company11%
    Insurance Company11%
    VISITORS READING REVIEWS
    Educational Organization36%
    Manufacturing Company7%
    Healthcare Company6%
    Computer Software Company6%
    REVIEWERS
    Computer Software Company28%
    Financial Services Firm17%
    Comms Service Provider17%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization72%
    Computer Software Company5%
    Healthcare Company3%
    Financial Services Firm3%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise3%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise41%
    Large Enterprise45%
    REVIEWERS
    Small Business46%
    Midsize Enterprise27%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise73%
    Large Enterprise21%
    Buyer's Guide
    Smartsheet vs. Trello
    March 2024
    Find out what your peers are saying about Smartsheet vs. Trello and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Smartsheet is ranked 4th in Project Management Software with 32 reviews while Trello is ranked 8th in Project Management Software with 36 reviews. Smartsheet is rated 8.0, while Trello is rated 8.4. The top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". On the other hand, the top reviewer of Trello writes "The solution is easy to set up, extremely stable, and is available on multiple devices". Smartsheet is most compared with Microsoft Project, Spreadsheet.com, ServiceNow Strategic Portfolio Management, Adobe Workfront and QuickBase, whereas Trello is most compared with Asana, Wrike, Jira, monday.com and Zoho Projects. See our Smartsheet vs. Trello report.

    See our list of best Project Management Software vendors and best Project Portfolio Management vendors.

    We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.